1. The consumer – marketised – fragmentised - constitutionalised Hans-W. Micklitz Pisa 08-07-2014 Hans-W. Micklitz

2. Market, State, Society I want to link the consumer to the market (the national and the Internal Market), to the state (the Member States and the European Union) and to the society (the national society and the European society) Hans-W. Micklitz

3. shifts from the national to the European level, from the national market to the European market, from the nation state to the European Union, from the national society to the European society Comparison – former/later, older/newer, better/worse Hans-W. Micklitz

4. ‘isations’ marketisation (economy) – fragment(is)ation (state) – constitutionalisation (society) ‘isations’ indicate a process – a ‘from’..’to’ ‘isations’ imply transformations of markets, states and society ‘isations’ establish leading consumer images but ‘Isations’ are not bound to a chronological order Hans-W. Micklitz

5. Marketisationfragmentation constitutionalisation Key actorsThe marketExecutive and regulatory agencies The Courts Mode of construction Market buildingSilo buildingSociety building Means and functionRegulation and self- regulation Co-regulation and compliance Last resort control Problem solvingSelf-executing and private party ADR Administrative enforcement and supervised ADR Serious conflicts – social and societal agents ValuesEfficiencyRationalitiesMoral values ImagesRational consumerVarity of consumers The right to be treated as a consumer TransformationsFrom national to a European market From nation state to supranational executive powers From institutional protection to individual rights Hans-W. Micklitz

6. What’s next? Marketised – fragmentised – constitutionalised Three different legal worlds with three different consumer images Standing largely side by side and enjoying an independent existence Can they, should they be connected and if how? Hans-W. Micklitz