1. Making Usability Engineering a Little Easier Tools for electronic card sorting and collecting usability test data Todd Zazelenchuk, Ph.D., UITS, Indiana University Nate Johnson, UITS, Indiana University

2. Collecting and analyzing usability data Measuring usability Quantitative: Effectiveness, Efficiency, Satisfaction Qualitative: Think aloud protocol, direct observation Reasons for building the tool Collating, analyzing, and summarizing paper notes Speeding up the data analysis process Recording quantitative measures consistently Desired a cross-platform tool for our lab

3. Ulab data collection tool Excel spreadsheet with VB macros Allows researcher to: Record time per task Record observations on task performance and behavior Record users satisfaction scores View summary charts of key usability criteria View summary of qualitative data on a per task basis

4. DEMO…

5. Card Sorting for WWW content organization Card sorting Used to identify users’ preferred arrangement and naming of content for a website Users group paper index cards into piles and name them Researchers ‘eyeball’ results or perform cluster analysis Reasons for building the tool Reduce reproduction and management of cards and data Allow remote participants to be involved Improve on stability and accessibility of current tools Improve on usability and analysis capability

6. Grouper: Card Sorting Tool Java Application Requires the Java SDK 1.4 Cross platform: Windows, Mac OS X, Unix flavors Simple XML file format for easy incorporation into other applications Deployed via Java WebStart Currently in an alpha state, beta coming soon

7. DEMO…

8. Questions/Comments http://www.indiana.edu/~usable Download tools from the Tools and Templates page Sign up to beta-test the Grouper tool on the Sign up to Participate page Todd Zazelenchuk, Ph.D., UITS, Indiana University Nate Johnson, UITS, Indiana University