1. Artificial Intelligence and Virtual Librarianship David Bennett Robert Morris University Library National Forum 2003

2. Sylvie - 2000 Sylvie was… PC based Stand alone

3. Julia - 2002

4. Julia was… Web based (Internet Explorer 5 only) Required three plugins 1. Flash 5 2. Microsoft Speech API 3. Lernout & Hauspie TTS

5. Libby – (2003)

6. Libby Libby is… Web-based Only needs flash Mac or PC IE or Netscape

7. Ramona Developed by Ray Kurzweil Requires FX Player version 1.80 http://www.kurzweilai.net

8. Libby - Library Agent Combines Natural Language Processing, Artificial Intelligence, Text-To-Speech, and Animation Developed by Conversive, Inc. Answers questions, directs users, displays web pages Templates for quick start in developing library applications

9. Issues Turing test vs Business model Specialization improves context Learning new knowledge Scripting Spelling errors Voice recognition ADA compliance

10. Contact Information David Bennett bennett@rmu.edubennett@rmu.edu Conversive, Inc. http://www.conversive.com