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Welcome to Money-on-Mobile Rail Ticket Booking Service

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Presentation on theme: "Welcome to Money-on-Mobile Rail Ticket Booking Service"— Presentation transcript:

1 Welcome to Money-on-Mobile Rail Ticket Booking Service
momrail.com

2 Rail Ticket Booking Process
Log on

3 System Settings Go to Start Menu >> Control Panel >> Click on JAVA >> Security >> Edit Exception Site List >> Add below Mentioned Links >> Click OK Note : In Case if there is no JAVA Updated on your System, kindly Download and install same using below link

4 Login Process Attach Dongle issued to you by MOM into your Computer
and Install the Software 2. Log on Certificate pop up will appear Select Certificate and Click on OK 3. Pop up to enter User Pin will appear Enter User Pin Click on OK

5 1. Select Language as per your Convenience 2. Then Click on Sign In

6 1. Enter Registered Email ID 2
1. Enter Registered ID 2. Enter Login Password Received from MMPL 3. Click on Login

7 Calendar Pop Ups once you Click on Date Box
1. Enter Source Station 2. Enter Destination Station 3. Select Travel Date by Clicking on Calendar (Max 120 Days in Advance) 4. Select Class (As per Requirement) 5. Select Quota (General, Tatkal or Ladies) 6. Click on Search Calendar Pop Ups once you Click on Date Box

8 System will Provide List of Available Trains as per your last Entries 1. Check Availability of Seats by Clicking on Availability Box of Suitable Train

9 Seats Availability for Travel Date and Following 5 Days will be Reflected 1. Click on Book and Proceed with the Booking

10 Enter Passenger Detail 1. Passenger Name (As per ID Proof) 2
Enter Passenger Detail 1. Passenger Name (As per ID Proof) 2. Age (As per ID Proof) 3. Gender (Male / Female) 4. Select Choice (As per Preference) 5. Enter Passenger Information 6. Click on Next

11 Confirm Passenger Details and Click on Book

12 Make Payment Using MOM Wallet Credentials 1. Enter User Name 2
Make Payment Using MOM Wallet Credentials 1. Enter User Name 2. Enter MPIN 3. Click on Submit

13 Authenticate Booking By Entering your TPIN Click on Validate
Enter any Payment Remarks for your convenience

14 Booking Succeed Click on Print Ticket

15 Rail Ticket Cancellation Process

16 Click on Manage Booking

17 Booking History will be Reflected Select Ticket to be Cancelled

18 Select Passenger to be Cancelled Click on Cancel Ticket Amount will be Refunded to MOM Wallet within 48 Working Hrs

19 TDR Filing Process TDR (Ticket Deposit Receipt) If the Passenger was not able to perform the journey due to any /or the following reason 1. Train Cancelled By Railways 2. Train running Late by More than Three hours And Passenger Not Travelled 3. Difference of Fare in case proper coach not attached 4. AC Failure 5. Travelled without proper ID proof 6. Wrongly charged by TTE 7. Party partially travelled 8. Passenger not travelled The users can apply for refund in such cases. TDR Can be Filed After Chart Preparation and within 3 Hrs of Train Departure. Request for TDR will be Forwarded to IRCTC After Verification by IRCTC if found Valid Amount will be Refunded to MOM Wallet within 90 Days of Request.

20 Click on Manage Booking

21 Click on File TDR

22 1. Select Ticket against which TDR to be Filed 2. Click on FILE TDR

23 1. Select Passenger 2. Select Valid Reason of TDR Filing from the Drop Down 3. Click on SUBMIT TDR

24


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