1. AppExchange Referrals How to submit referral payments with Salesforce.com

2. Submitting a Referral Payment  Fill out excel worksheet sent in previous email  Log into the salesforce.com PRM portal http://apps.salesforce.com/prm/ http://apps.salesforce.com/prm/ –If you do not have PRM access, log in credentials will be sent in a separate email Submit a $0 referral payment even if you have not received any closed referrals

3. Log into the PRM Portal http://apps.salesforce.com/prm/

4. Create a New Payment Record From the Home Tab Click the Partner Payment link to create a new payment record

5. Complete Required Fields on the Payment Record

6. Attach Payment Report Scroll down to Attachments Attach your report file

7. Executing Payment  You have two payment options Credit Card & Wire transfer  To pay by Credit Card –Call Salesforce.com at: North America and Asia Pacific (415) 901 - 8457 Europe +41216953777 –We will take your credit card information and bill you for the amount specified in the payment information submitted on our PRM portal  To pay by Wire transfer –Submit payment report on the PRM portal –Executes wire transfer based on the chart below  Questions can be directed to: –AppexchangePartnerReports@salesforce.comAppexchangePartnerReports@salesforce.com –North America and Asia Pacific (415) 901 - 8457 –Europe +41216953777 Americas (USD)Asia-Pacific (USD) Beneficiary: Salesforce.com Inc. Account #: 00433674 Deutsche Bank Trust Company Americas Swift Code: BKTRUS33 ABA: 021001033 Beneficiary: Salesforce.com Singapore Pte. Ltd. Account #: 04879374 Deutsche Bank Trust Company Americas Swift Code: BKTRUS33 ABA: 021001033 Europe Middle East and Africa (EUR)UK (GBP) Beneficiary: Salesforce.com Sarl. Account #: 26077700 IBAN #: GB48DEUT40508126077700 Deutsche Bank AG, London Swift Code: DEUTGB2L Beneficiary: Salesforce.com Sarl. Account #: 26077701 IBAN #: GB21DEUT40508126077701 CHAPS: 40-50-81 BACS: 23-10-48 Deutsche Bank AG, London Swift Code: DEUTGB2L