1. VCU Staff: Michael West (mwest@vcu.edu) Valerie Brooke (vbrooke@vcu.edu) Jennifer McDonough (jltodd@vcu.edu)

2. Training Events –Conference Calls –Web Casts –Self Employment Boot Camp –Regional Trainings Accreditation: CRC and CEU

3. Conference Calls –October 3 & 4, 2007: An Introduction to VCU and Needs Assessment –December 5 & 6, 2007: Building Community Networks –March 3 & 4, 2008: Using a Family of Transportation Services – Rural Areas –June 3 & 4, 2008: Best Practices in Job Development VCU will hold 4 Conference Call trainings in ’08-‘09.

4. Web Casts –October 25, 2007: Job Coaching - What is it and How does it Effect Businesses and State Agencies? –November 8, 2007: Facilitating Self-Employment for Disabled Veterans –January 31, 2008: The Basics and Key Issues in the Development of Permanent Supportive Housing (Part I) –March 20, 2008: The Basics and Key Issues in the Development of Permanent Supportive Housing (Part II) –June 19, 2008: Connecting with Businesses –June 26, 2008: Providing Employment Supports for Individuals with Psychiatric Disabilities VCU will hold 6 Web Cast trainings in ’08-‘09.

13. Regional Training Events –April 10, 2008: Nashville, TN – Operation Stand Down –April 17, 2008: Los Angeles, CA - Salvation Army Bell Center –May 1, 2008: Chicago, IL – Volunteers of America –May 29, 2008: Houston, TX – Goodwill Industries of Houston –June 18, 2008: Boston, MA – New England Shelter for Homeless Veterans –June 20, 2008: Washington, DC - All Faith Consortium VCU will hold 6 Regional Training events in ’08-‘09.

14. Research - HVRP Quality Indicators: 1.Develop collaborative partnerships to meet clients’ diverse needs and goals 2.Leverage funding from other sources to fill service gaps 3.Engage in targeted community outreach and education 4.Seek active engagement of the business community 5.Use a veteran-to-veteran service model

15. 6.Develop a comprehensive service menu 7.Develop individualized service plans 8.Focus on job retention and follow-along support 9.Have specialized staff responsibilities 10.Use creative job training and development strategies 11.Incentivize success for their clients 12.Use preventive measures to reduce recidivism

16. Online Resources: –http://www.worksupport.com/projects/proj ect.cfm/28http://www.worksupport.com/projects/proj ect.cfm/28 –Archived Web Casts and Support Materials –Fact Sheets –Regional Training Event Materials –ListServ –Training Announcements