1. PRINTERS LABORATORIES SDN.BHD OUR PHILOSOPHY “WE DO WHAT WE DO BEST” OUR COMPANY OVERVIEW The robust growth of opportunities in Malaysia has created many industries. With this growth come job and an improved lifestyle that enhance the living standards of the nation. The industries that support the economy have expanded to areas of hi-tech and specialization. The scope has seen the need to rely on digital information that depends on innovation and revolutionary methods, namely the IT industry. With the vast opportunities available and the lack of experts serving in the related industries, Printer Laboratories Sdn. Bhd. is established to fulfill the unmet demands and needs of a very niche sub-division of the IT industry – that is the service, repair and maintenance industry. Printer Laboratories Sdn. Bhd. focuses on a very specialized market niche that is solely focusing on printers. The name itself projects what we do best in our field. PROVIDING PRINTER SERVICES SOLUTION SINCE 2000

2. OUR WORKFORCE AND MANAGEMENT TEAM Printer Laboratories Sdn. Bhd. consists of a team of highly qualified and experienced engineers with strong knowledge specializing in printer maintenance. With a combined experience of up to 10 years in this industry, our engineers are able to provide solutions to most of the breakdowns, malfunctions and dysfunctional problems in printers. We believe that our staffs are the backbone of our company. The essence of this appreciation leads to a high standard of professionalism, dedication, integrity & better productivity. We also believes in providing a high level of exposure and training to ensure that they are highly trained and constantly deliver a warm, personalized service that makes Printer Laboratories Sdn. Bhd. different from the rest. Our Investment in our staffs shows our concern for their personal and professional growth, which in turn leads better image and superior performance of our company PRINTERS LABORATORIES SDN.BHD PROVIDING PRINTER SERVICES SOLUTION SINCE 2000 Our management team consist of highly qualified and with more than 15 years of experience in Human Resource & Marketing Management in IT and service related industry. A service oriented company, the management team understand that our workforce is our assets therefore, we assure that we will continue to train and upgrade their skills and capability to meet the ever changing technology and customer satisfaction.

3. PRINTERS LABORATORIES SDN.BHD PROVIDING PRINTER SERVICES SOLUTION SINCE 2000 OUR PRODUCT & SERVICES Printer Repair Printer Laboratories Sdn. Bhd. specializes in the area of service & repair of all range of Inkjet, Impact Dot Matrix, Laser, Line Printers Large Format Printer & Plotter. From Hewlett Packard, Epson, Canon, NEC, OKI, Lexmark, Tally to Printronics. You name it, we will fix it. Preventive Maintenance Services We offer on-call and contract maintenance on printers to suit our client's budget, needs and requirements. Consultancy We provide consultancy services on Printer upgrades, maintenance and solutions for our esteemed clients. This is to assure our client will have the most reliable and most advanced printers available in the market. Spare Parts Sales We offer spare parts sales based on customer's requirements. We provide competitive pricing as we are appointed as the authorized service provider for Epson & Hewlett Packard Genuine Parts Reseller.

4. PRINTERS LABORATORIES SDN.BHD PROVIDING PRINTER SERVICES SOLUTION SINCE 2000 OUR STRATEGIC PARTNER We cultivate a long term relationships with out strategic alliances, culminating in strong partnerships, which helps us grow together with technology and product information through their quarterly technical training and certification program.. HP Genuine Parts Reseller – Since 2002 With this appointment HP will provide training, marketing and technical support to enable Printer Lab to position themselves as a preferred Spare Parts Reseller. EPSON Authorized Service Provider – Since 2002 With this appointment EPSON will provide training, marketing and technical support to Printer Lab to be the preferred technical support center carrying out their warranty and after warranty products. hp genuine parts reseller

5. PRINTERS LABORATORIES SDN.BHD PROVIDING PRINTER SERVICES SOLUTION SINCE 2000 OUR CLIENTELE 1. System Integrator, computer dealer & retailers such as; Accurate Task Sdn. Bhd. AT International Sdn. Bhd. Teliti Computers Sdn. Bhd. Rave Resources Sdn. Bhd. Jayasatria Mediakom Sdn. Bhd. ComBiz Sdn. Bhd. Comsys Technology Sdn. Bhd. Dathemark Sdn. Bhd. System RKK Sdn. Bhd. MCSB Systems (Malaysia) Bhd. Powercomp Automation Sdn. Bhd. Bits & Bytes Sdn. Bhd. Macstream Creative Sdn. Bhd. Avansys Sdn. Bhd. X-Voltra Supports Sdn. Bhd. DPI Consult Sdn. Bhd. Persoft Systems Sdn. Bhd. Medidata (M) Sdn. Bhd. Vital Major Sdn. Bhd. Megablue Sdn. Bhd. TNT Communication Sdn. Bhd. Everest Solution Sdn. Bhd. JCO Enterprise STL Computing Sdn. Bhd. Edaran Computers Sdn. Bhd. KL COM Sdn. Bhd. & etc……… 2. Others direct / indirect client from various industry such as; Government Body and Agencies Construction & Developer Sunrise Groups of Companies MK Land Groups Of Companies YTL Groups of Companies PJD Groups Of Companies Sunway Construction Sdn. Bhd. Guthrie Landcaping Sdn. Bhd. LBS Bina Group Berhad Bank & Insurance Public Bank Berhad (Nationwide Coverage) OSK Investment Bank Berhad (Nationwide) Bank Negara Bank Of China Syarikat Takaful Malaysia Bhd (Nationwide) Hotels and Restaurants Nikko Hotel Federal Hotel Prince Hotel Capitol Hotel Grand Maya Hotel JW Marriot Hotel Berjaya Times Square Hotel Warehousing & Logistics DHL Groups of companies Pelangi Forwarding Berhad TNT Express (M) Sdn. Bhd Kontena Nasional Century Total Logistic Mitsui OSK Group Sony Supply Chain Mitsui OSK Line Sdn. Bhd. Publications Penerbitan Pelangi Sdn. Bhd. Times Offset Sdn. Bhd. Oxford Fajar Sdn. Bhd. New Straits Times Press Utusan Malaysia