1. Communication Across Cultures: Thailand Blake Hunter

2. Outline Geography Geography Religion Religion Language Language Body Language Body Language Saving Face Saving Face Doing Business With Thais Doing Business With Thais The Workweek Managing Employees Opportunities Thai’s Perception of Americans Concept of Work Negotiations Following Up

3. At A Glance CapitalPopulationCurrency Exchange Rate LanguagesBangkok 62.4 million Thai Baht (THB) USD 1 = THB 39.98 Thai, English (among Elite)

4. Geography Size Size Position Position Climate Climate

5. Religion Buddhist Buddhist Monks Monks Muslim Muslim Religious Feelings Religious Feelings

6. Language Thai and Others Thai and Others Written Language Written Language Strange Grammar Strange Grammar

7. Body Language “Land of Smiles” “Land of Smiles” Greeting With a Wai Greeting With a Wai When Touching Is OK When Touching Is OK Body Position Means Everything Body Position Means Everything

8. Saving Face Respect, Courtesy, and Humility Respect, Courtesy, and Humility Show Success Without Bragging Show Success Without Bragging How to Lose Face How to Lose Face

9. The Workweek Workweek Workweek Vacation Vacation Type Of Work Type Of Work

10. Business Opportunities Manufacturing and Sales: Medical Equipment Medical Equipment Telecommunications Telecommunications Avionics Avionics Ground Support Ground Support Food Processing and Packing Food Processing and Packing Refrigeration Refrigeration Computers Computers Chemicals Chemicals Energy Energy Drugs Drugs Plastic Production Machinery Plastic Production Machinery Agriculture: Dairy Production Dairy Production Cotton Cotton Tobacco Tobacco Wheat Wheat Apples Apples Hogs Hogs Rabbit Breeding Rabbit Breeding Slaughterhouses Slaughterhouses

11. Thai’s Perception Of Americans Mai Pen Rai…it Means No Worries Mai Pen Rai…it Means No Worries Sense of Urgency Sense of Urgency

12. Concept Of Work Work vs. Play Work vs. Play Workers Expectations Workers Expectations Karma Determines Everything Karma Determines Everything

13. Managing Employees Status Relationship Status Relationship The King’s Bell The King’s Bell Expectations Of The Boss Expectations Of The Boss

14. Negotiations When To Arrive When To Arrive Pace Of Meeting Pace Of Meeting Nods + Smiles = Agreement? Nods + Smiles = Agreement?

15. Following Up E-mails E-mails Thank-you Cards Thank-you Cards Misunderstandings Misunderstandings

16. Questions?

17. Works Cited Cavusgil, S. Tamer, and Ghauri, Pervez, N. “Emerging Markets in Asia: Thailand.” Doing Business in Emerging Markets. Thousand Oaks, California: Sage Publications, 2002 Dana, Leo Paul. “The Kingdom of Thailand.” Entrepreneurship in Pacific Asia: Past, Present & Future. New Jersey: World Scientific, 1999. Ithijarukal, Suchada. Manufacturing in Thailand. Bangkok: Business Information and Research Ltd., 1991. Lepper, Paul. Doing Business with Thailand. Fremont, California: Jain Publishing Company, 1996. “Thailand.” Axiom Press: NetLibrary. 2003. 2 April 2007. “Thailand.” Axiom Press: NetLibrary. 2003. 2 April 2007. Zofkie, Tom. Personal interview. 4 April 2007.