1. Sustainable IT Reducing Carbon Footprint and Materials Waste in the IT Environment Lecture 4 Sample Presentation Developed by: Sponsored by:

2. Lecture 4 Sample Presentation Presentation Content In this sample presentation for Lecture 4: Some HP Sustainable IT business activities Some HP Sustainable IT products and services For additional information on: HP Sustainable IT business activities HP Sustainable IT products and services See: The Natural Edge Project – Sustainable IT: Reducing Carbon Footprint and Materials Waste in the IT Environment, www.naturaledgeproject.net/SustainableIT.aspx www.naturaledgeproject.net/SustainableIT.aspx

3. HP Sustainable IT Case Study

4. HP Case Study Sustainable IT HP has matured offerings for Sustainable IT Product service systems: End-User Workplace Solutions offering Established product end-of-life services Sustainable IT products: Equipment and packaging are designed under the Design for Environment program Products and packaging are designed for reuse and recycling

5. HP Case Study Sustainable IT

6. HP Case Study End-User Workplace Solutions Portfolio of solutions for the end-user environment

7. HP Case Study End-User Workplace Solutions Case Study: The Universal College of Learning New Zealand 650 employees 133% return on investment, a pay back period of 15 months

8. HP Case Study End-User Workplace Solutions Case Study: The Universal College of Learning 80% of call issues are solved within eight hours 89%-97% of users are satisfied or very satisfied More than 200 computers were eliminated Performance measure Before After Help Desk calls/month573310 Unresolved issues carried inter-period1180 Server downtime/year (reliability)52 times2-3 times Time for annual upgrades/1000 computers2 person-months2 person-weeks Number of computers manageable/FTE53115

9. HP Case Study End-User Workplace Solutions Case Study: The International Rice Research Institute The Philippines 1000 employees Save an estimated US$2.46 million over the first 3 years.

10. HP Case Study End-User Workplace Solutions Case Study: The International Rice Research Institute 80% if issues resolved within 24 hours PC support time is down by 34% The number of printers is down Goal: reduce total printers from 400 to 200 and thus saving an estimated 360 IT employee hours Performance measure Before After Downtime/year (reliability)Several times0 Time to deploy a new application3-4 weeksNear immediate

11. HP Case Study End-User Workplace Solutions Case Study: Krung Thai Computer Services Thailand IT system including 12,000 PCs Reduced costs by 17.2%: 25.2% saving in direct costs, including: PC acquisitions and services PC management and support Support overhead 4.1% saving in indirect costs, including: End-user operations Availability

12. HP Case Study End-User Workplace Solutions Case Study: Krung Thai Computer Services PC support time is down by 34% HP was able to provide a true end-to-end solution, offering full business and IT benefits to customers from our portfolio of hardware, software and services, plus the financial management component that no IT vendor has ever offered… Performance measure Before After Call failure rate12.6%2.3% Performance and response failure rate1.6%1.1%

13. HP Case Study Design for Environment HP products and packaging are developed through the Design for Environment program Established in 1992 A.Energy Efficiency B.Materials Innovation C.Design for Recyclability

14. HP Case Study Design for Environment A. Energy Efficiency Aim: Reduce the energy needed to manufacture and use products Goal: Reduce global energy use by 20% by 2010 Energy efficiency is an integral part of the environmental program HP has had in place for decades and is a key component in making HP a leader in sustainability

15. HP Case Study Design for Environment A. Energy Efficiency Energy saving tools and technologies 45% more efficient next-generation desktop computers 80% efficient power supplies – 33% more efficient 40% more efficient BladeSystem infrastructure HP Dynamic Smart Cooling – 20-45% savings in cooling energy costs Improved in-house energy efficiency Substantial cost savings Greenhouse gas emissions prevention

16. HP Case Study Design for Environment B. Materials Innovation Aim: Reduce the amount of materials used in products Develop materials that have less environmental impact and more value at end-of-life HP has developed a number of material-efficient products HP actively source recycled or renewable materials for products

17. HP Case Study Design for Environment B. Materials Innovation HP products: Comply with the EU RoHS directive Are free of any suspect hazardous substances

18. HP Case Study Design for Environment C. Design for Recyclability Aim: Design equipment that is easier to upgrade and recycle Increases product salvage value Reduces environmental impact

19. HP Case Study Design for Environment C. Design for Recyclability Design features Modular design – separate components and materials Reducing the number of components Eliminating glues and adhesives – using snap-in features Marking plastic components according standards – speed up materials identification Reducing the number and types of materials Using single plastic polymers Using molded-in colors and finishes – no paint, coatings or plating

20. HP Case Study Design for Environment Covers all HP products: Consumables – ink cartridges and packaging Consumer products – computers Integrated systems – data centres More than 1000 HP products are qualified for international eco-labels North America Europe Asia

21. HP Case Study Product End-of-Life Management Goal: Recycle 1 billion pounds by the end of 2007 HP offers a full suite of services Recovery Inspection Auditing Testing Refurbishing Recycling Covers every product category Covers any manufacturer

22. HP Case Study Product End-of-Life Management Products acquired through: Returns Trade-ins Lease terminations Donations Donated products Disadvantaged individuals Schools Charities

23. HP Case Study Product End-of-Life Management Case Study: Planet Partners Global program - more than 40 countries Recycles HP LaserJet and HP inkjet print cartridges Prevents the landfill of all cartridges collected Recycled 112 million cartridges More than 229 million pounds

24. HP Case Study Product End-of-Life Management Case Study: Planet Partners The recycled materials are used in: New HP products Auto body parts Clothes hangers Toys Fence posts Serving trays Roof tiles Shoe soles

25. HP Case Study Product End-of-Life Management Case Study: Byteback HP is the sole industry partner Run in partnership with the Victorian State and Local Governments Computing and office IT products recycled free- of-charge for Victorian residents and small business owners Products are transported to a dismantling facility Components are transported to domestic and overseas processing facilities.

26. HP Case Study Product End-of-Life Management Case Study: Cartridges 4 Planet Ark Australia-wide program Recycles print consumables from: Printers Photocopiers Fax machines Prevents the landfill of all cartridges collected Recycled 2.5 million cartridges