2. NEXT STEPS AFTER CFS REVIEW HHS/ACF will issue final report on Child & Family Services Review (CFSR) Once final report is issued, it will be disseminated to local agencies and stakeholders, as well as posted on the web site

3. PROGRAM IMPROVEMENT PLAN State must develop a Program Improvement Plan (PIP) to address areas needing improvement identified through CFSR  Six “Program Outcomes,” including three to four performance indicators with national standards  Three to four “Systemic Factors” PIP is due within 90 days of receipt of final report PIP must include:  Action steps and dates of completion  Benchmarks and methods for evaluation  Percentage of improvement toward national standards

4. PROGRAM IMPROVEMENT SCOPE Program improvement is a state and local responsibility ALL offices will be involved in program improvement Improvements start at the state level but can also begin at local level Improvements will potentially affect state laws, program regulations, policies and day-to-day casework practices Research-based practices will guide changes Best practices from various offices are being posted on the agency website: http://www.l.dss.state.

5. STATE PIP DEVELOPMENT STRUCTURE Child Welfare Advisory Committee (formerly Statewide Stakeholders Committee) will oversee development, approval, and implementation of PIP Eight committees will work to develop improvement s trategies  CPS Policy Committee – safety outcomes  Permanency Advisory Group – permanency outcomes  Independent Living Services – IL services and emancipation  Child Welfare Training Committee – staff and foster/adoptive parent training  Well-being subcommittee – involvement in case planning, visits with child and parents, mental and physical health, needs and services  Foster/Adoptive Home subcommittee – foster/adoptive home standards, recruitment and retention  Court Improvement Advisory Committee – court related statutory and practice changes  Quality Management – Local case review process, supervisory/peer review, OASIS data analysis for measuring progress

6. STATE PROGRAM IMPROVEMENT SCOPE Potential for legislative changes, such as termination of parental rights processes Regulatory changes possible, such as minimum training requirements for all child welfare staff and foster/adoptive parents Practice changes to occur at local level with support from state, such as concurrent planning, dual foster/adoptive parent approval, structured decision making, and family group conferencing

7. LOCAL PROGRAM IMPROVEMENT Initiated with Local PIP training sessions  Facilitated by National Resource Center for Organizational Improvement during week of September 9 – 12, 2003  September 9 –  September 10 –  September 11 –  September 12 – Training sessions will provide summary of review findings and allow practice on development of strategies and measures Each office will have outcome data

8. LOCAL PIP DEVELOPMENT Each office will develop draft local PIP Each will identify three areas and develop strategies to begin improvement Local directors are responsible for completion, integrity, implementation and refinement of local PIP  Local offices will identify PIP Liaisons to coordinate, implement and monitor local PIP  State staff will send local PIP liaisons updates and drafts of the state PIP as developed Local offices will submit draft plan electronically by (tentative date) Local PIP information will be incorporated into State PIP

9. PIP FINALIZATION AND PROGRESS The State will negotiate and finalize PIP with HHS/ACF/CB Once the PIP is approved, local PIP’s will be refined The State will begin monitoring state PIP progress through:  Case review results  Data analysis  Progress on process changes State will report progress quarterly to HHS/ACF/CB  Local reporting on progress will also occur

10. SUMMARY Final Report on CFSR review results and Program Improvement Plan will become public documents State is focused on improving child and family services throughout the Commonwealth All local offices and stakeholders are partners in planning and implementing program improvements Thank you! To learn more about the Child and Family Services Review, visit: State Website at: http://www.dss.state.http://www.dss.state. Federal web site at: http://www.acf.hhs.gov/programs/cb/cwrphttp://www.acf.hhs.gov/programs/cb/cwrp INTERNAL DSS sites: Internal website at: http://www.localagency.dss.state. /dfs/cfsr/cfsrhttp://www.localagency.dss.state. /dfs/cfsr/cfsr Child Welfare Outcomes utility: http://www.localagency.dss.state. /support/reportshttp://www.localagency.dss.state. /support/reports