1. Users will need to complete three core steps to build a query: 1)Define the population 2)Segment the population (optional) 3)Select attributes Service Level 3 users will be able to Benchmark their portfolios from this page Click Get Started >> to continue

2. Page One in Define the population Select values for Time and View Select view: define how to aggregate the data 1) Portfolio view: trades – de-duped 2) Market view: consumers – all consumers * A Portfolio view will have impact to consumer type attributes later on Click Next >> to continue

3. Page Two in Define the population Select values for Account type, condition and distinction Note that the Active query build (AQB) menu is now populated with previously made selections Titles are hyperlinked for easy navigation

4. Page Two in Define the population Select values for Account type, condition and distinction Account distinction (new accounts): Narrow the base population to only those recently opened accounts, or use “New" as an attribute to measure open rates Click Next >> to continue

5. Peer selections are driven off of Account Type Page Three in Define the population – Service Level 2 and 3 users only: Select values for Peer groups Click Next >> to continue Click Skip Segmentation >> to accept default selections and go straight to attributes OR

6. Geography selections include National, Regional, State or MSA Page One in Segment the population Select values for Geography Click Next >> to continue

7. Page Two in Segment the population Select values for Score Click Next >> to continue Score: select Score classifications or create unique score groupings using Score bands Narrow the base population to only those accounts in a specific risk segment, or use “Score classification" as an attribute to create score distributions

8. Final step: Select attributes Click Select attribute values >> to continue Step 1: Attribute types available are determined by the View, Account type, Account condition, Account distinction and Score selections in the query build process

9. Final step: Select attributes Click Review query >> to continue Step 2: Attribute values are determined by the type of attribute selected and in some instances, the account type for Loan Amount and Balance amount values

10. 1.Review query 2.Name query 3.Save or Save & submit query Click Save & Submit >> to submit it for processing now Once all selections have been reviewed, name the query, which will also be the name of the associated report once it completes processing Click Save query >> to save it to the system for submission at another time OR

11. After submitting a query for processing, the user will be navigated to the Thank you page To view the query in the active dashboard, select the Query & Report Management Dashboard link

12. Manage queries and reports from the Dashboard To view a query or a report, click into the title Use the page title links to navigate between activities

13. Review output results: Print, download or graph The “Graph it” button will display only for those grids with < or = to 120 cells, determined by the Time and Geography selections made in the query

14. For Service Level 2 and 3 users, a list of Top 10 lenders is produced for each Account Type / Peer Group combination in the query Download>> or Print>> the results

15. Review graphed output results: Percentage values will always be on the Y axis Time values will always be on the X axis Bars will identify the geography Download>> or Print>> the graph