2.  Arcadius has been working as a case study manager for GlaxoSmithKline Company a universal health company committed to provide better health care to the people globally.

3.  “We have to ensure that we are able to satisfy our client by showing our willing needs to enhance a recommendable health care. To be able to archive this we are not doing it ourselves but we are partnering with other companies globally and also make collaboration and alliances to be able to reach at least all the people globally”

4.  Regular meetings on the companies refreshing on the mission and objectives and a way forward  To network with other companies to be able to reach a number of clients and be able to provide our services to them  Be able to work with professionals to enhance education on the services the company wishes to offer.  Collaborating with other companies that are able to help in providing better health care

5.  “We as a company we are their specifically for the client case and our mission is to have a better and health environment to all the people. The only way we can reach out there is to embrace culture and collaboration. Since we are not every where to be able to know what really their culture entails we use other organization that are much closer to the clients to enhance this”.

6.  We specifically base our findings on using technological innovations devices. We have to know what the patients want”  The resources obtained must be in favour of the clients thus by giving out satisfaction and on time in terms of location to the clients residential.

7.  By web blogs  Mobile communication  Emails  Lecturing instantaneous  Word of mouth  County resources

8.  Client identification, engagement and outreach in the process of case findings, clients health and the eligibility for services.  Assessment for identification of the weakness, challenges an evaluation of development on treatment plan.  Planning as an interactive process between the case manger and the client in development of individual health and service plan.

9.  Coordinating and linking clients to the appropriate services and treatment in respect to their service plan.  Monitoring and reassessment of the clients to know the progress of the determine the need for changes to service and treatment plan.

10.  Claim for assistance in case the client feels he/she needs it  Has to be present to be able to make appropriate appointments with the organization present  Give a feedback on the gains attained form the organizational help.  Be a good listener and accept the teachings and services provided

11.  Hard work pays, and in case you want to win many clients then you must present yourself from the perspective of communication and expressing the right of the client as per the company roles. It forces one to be self discipline, devoted and have the passion as pertaining the position of a case study manager in the organization.

12.  You have to be a friend to every client and treat all of them equitably and with respect  Be a good listener to be able to determine what best suits him or her  Be sure of what the client does  Do not be judgmental since you are there to offer service and hence me a motivator and encourage the clients more

13.  Make a good reputation to them to be able to win their hearts more and more  Humble yourself and show some teaching and nurturing talent in you  Confidence is the best thing since you will be able to handle more matters and they will see that potential change in you.