1. S ECRETARIAT Whither Thou Goest From anywhere to anywhere

2. S ECRETARIAT Types of Shipments 1.Ocean Freight Dedicated container (FCL) Less-than-container load (LCL) 2.Air Freight 3.Truck overland 4.Cash Settlement

3. S ECRETARIAT General Parameters Door-to-door shipments Transit insurance (ARM) to USD 75,000 Customs charges on authorized weight Storage in transit, as necessary

4. S ECRETARIAT General Parameters Personal responsibility: – Transit insurance premium above allowed coverage – Vehicles – Articles for sale – Articles carried for others – Electronic & photographic equipment costing more than $1,000 (customs)

5. S ECRETARIAT Getting Started COMMUNICATION WHO – Passport name, contact info WHAT – Class A or B, weight allowance WHEN – Proposed schedule – Preembarkation/departure from residence – Mission Institute – Visa/work permit status – Arrival infield/base division country

6. S ECRETARIAT Getting Started WHERE – Origin & destination addresses HOW – Make decision based on – Location (origin and/or destination) – Shipment size – Local import/export requirements COMMUNICATION

7. S ECRETARIAT Documents Required ID page of Passport Valued Inventory (insurance, customs) Work permit/residence visa Social Security/Tax ID

8. S ECRETARIAT Shipment Process Contact Appointee Set up a schedule – Survey 4-6 weeks ahead Size of shipment Basis for price quotation – Prep/pickup Agents like 2 days Close to departure Background info – Import/export regs – Physical access – Customs requirements – Storage options – Feasibility of shipment Recommendations

9. S ECRETARIAT Shipment Process Communicate – Policy provisions – Feedback on survey results – Requirements for export/import – Changes in plans, contact information – Authorization to ship – Work permit/residence visa status

10. S ECRETARIAT Shipment Process Communicate – Updates on shipment status – Valued inventory questions – Verify information (“cross check”) – Customs documents – Schedule pickup or delivery – Initiate insurance claim

11. S ECRETARIAT Shipment Process Pick up to storage – Load into truck – 1-2 days – Careful with volume picked up Pick up to ship – Container on site – One day to prep – One day to load – Prioritize load

12. S ECRETARIAT Shipment Insurance Documents – Valued inventory Box-by-box Itemize items at or above USD 100 – Insurance Certificate – Bill of lading E-mailed as PDF to ARM, web portal Coverage ends with delivery

13. S ECRETARIAT

14. Claims Process When notified of damage or loss: – E-mail claim form and instructions to IDE – Copy claims@adventistrisk.org – Include final valued inventory for reference – Send ARM copies of Insurance Certificate Bill of lading Valued Inventory – Process claim funds when JV arrives