1. GIS at Bangor Hydro February 5, 2004 Gary Duplisea Steve Severance Kris Dean

2. Bangor Hydro Summary Subsidiary of Emera Corporation 110,000 customers 5,400 sq. mile service territory 600 miles of transmission 4,571 miles of distribution Peak Load 280 MW 4 operating districts Subsidiary of Emera Corporation 110,000 customers 5,400 sq. mile service territory 600 miles of transmission 4,571 miles of distribution Peak Load 280 MW 4 operating districts Subsidiary of Emera Corporation 110,000 customers 5,400 sq. mile service territory 600 miles of transmission 4,571 miles of distribution Peak Load 280 MW 4 operating districts

3. Objectives for GIS Project Improve Customer Service Improve Employee Productivity Provide Better Facilities Information Make Information More Accessible

4. History 1993 Feasibility Study 1994 Chose Smallworld Developed Data Model & Data Collection 1994-1998 Data Collection 1995 Began Developing Applications

5. History 1994 - 1998 Field Data Collection Co-developed application with Blue Marble Utilized BM’s GeoView (Visual Basic/Access) Developed software to load into Smallworld Used internal Field Engineers and Linemen Utilized Trimble ProXL GPS for collecting meter locations

6. GIS Usage DEPARTMENTS UTIZING GIS Dispatch Field Engineers Line Department Electrical Engineering Environmental Accounting Dig Safe

7. GIS Usage DISPATCH Aid in directing crews to field locations Outage Management Service Order creation

9. GIS Usage FIELD ENGINEERS (PLANNERS) Construction plan development Customer location navigation

11. GIS Usage LINE DEPARTMENT Construction plans Service orders

12. GIS Usage ELECTRICAL ENGINEERING Load Balancing Fuse Coordination Electrical Reliability Analysis Input for Engineering Analysis Software

15. GIS Usage

16. ENVIRONMENTAL Transformers w/PCB Tracking

17. GIS Usage ACCOUNTING Asset information for tax and FERC reporting

18. GIS Usage DIG SAFE Tracking/Locating Dig Requests

19. Smallworld Overview Version Management Object Control ACE (Application Configuration Environment) Style System Topology Editor Network Tracing Object Browser

23. More Distribution

42. Alternative structure ( without working top )

43. Data transfer Select one or more replicas Select action to perform Apply

44. Application problem Work orders in separate alternatives Changes must be posted to top to be transferred to another laptop ~1600 work orders (alternatives) conflicts

45. Solution Managing time and change in Smallworld GIS, presented by Peter Batty at Smallworld ’95 geometry mapped by construction status join table links objects with work order We now have ~70 alternatives

46. Mapped Geometries Mapped geometry based on construction status Existingregular geometry Remove Placesimple geometry Not in service Remove – not in service

47. Geometries have their own style and database priority. Normal viewing ACE does not show proposed objects. Custom draw methods are used so that only objects pertaining to the current work order will be displayed.

48. OMS - PowerOn Visual Basic Interface Oracle Database Fast Access With each outage, affected customers can be easily identified. Improved flow of information between Customer Service and Dispatchers Outage Management System

49. Outage Management Process Customer reports outage to Service Center Call entered in CIS Trouble Analyzer retrieves trouble call from CIS and passes to PowerOn PowerOn uses prediction rules and electrical connectivity information to predict the device causing outage Outage project is created in PowerOn

50. PowerOn User Interface

52. Outage Properties

53. Predicted Outage Predicted Faulted device Customer that has called in with no Power

54. Business Perspective Allows for Resource Management Crew and equipment management Provides an accurate total number of customers off - helps dispatchers prioritize Provides information back to CIS Customers automatically get the correct status message based on network model Closing a project can resolve whole sets of customer outage reports Automate history and eliminate paperwork and filing

55. Questions??