1. Federal Acquisition Service U.S. General Services Administration Doing Business With GSA November 16, 2007

2. Federal Acquisition Service U.S. General Services Administration  Dan McAneney  Customer Service Director  215-446-5094  Daniel.mcaneney@gsa.gov

3. Federal Acquisition Service U.S. General Services Administration Overview of Training  GSA 101  Office of Small Business Utilization  Keys to Success  Marketing Strategies  E-tools

4. Federal Acquisition Service U.S. General Services Administration  We help federal agencies better serve the public by offering, at best value, superior workplaces, expert solutions, acquisition services, and management policies. GSA- Our Mission

5. Federal Acquisition Service U.S. General Services Administration GSA’s Area of Support

6. Federal Acquisition Service U.S. General Services Administration GSA PBSFTS FAS FSS

7. Federal Acquisition Service U.S. General Services Administration About the Public Buildings Service  Manages government owned and leased space  Provides office space for over 1 million Federal employees

8. Federal Acquisition Service U.S. General Services Administration About the former Federal Technology Service  Provides a full range of voice and data products, services, and technical support  Provides assisted procurement for the following Professional Services  Management Organization & Business Improvement Services (MOBIS)  Logistics Worldwide (LOGWORLD)  Professional Engineering Services (PES)  Financial & Business Solutions (FABS)  Advertising & Integrated Marketing Solutions (AIMS)  Language Services  Energy Management Services  Environmental Services

9. Federal Acquisition Service U.S. General Services Administration About the former Federal Supply Service  Source for virtually every commercial product or service an agency might need  Leading e-Business enterprise and digital marketplace  Worldwide distribution system

10. Federal Acquisition Service U.S. General Services Administration Acquisition Excellence  Priorities for use of government supply sources  Agency’s own inventory  Excess from other agencies  NIB/NISH  GSA  UNICOR

11. Federal Acquisition Service U.S. General Services Administration Acquisition Excellence  Secure best value  Clear and explicit acquisition policies, regulations, and procedures  Improve educational/training of the federal workforce  Ensure compliance  Communication

12. Federal Acquisition Service U.S. General Services Administration Smarter Solutions for a Better Environment  Energy Efficient Products  Safer Paints, Cleaning, and Chemical Products  Environmental Compliance Services  Waste and HAZMAT Management Services

13. Federal Acquisition Service U.S. General Services Administration Commercial Acquisition

14. Federal Acquisition Service U.S. General Services Administration Why use a GSA Schedule  Competition requirements have been met  Compliant with environmental and socio-economic laws and regulations  Discounts negotiated for you  BPAs save time and money  Schedule orders count towards Small Business goals

15. Federal Acquisition Service U.S. General Services Administration General Products Solutions  Law Enforcement and Security  Industrial and Environmental  Hospitality  Testing and Analysis Products and Services  Facilities Management

16. Federal Acquisition Service U.S. General Services Administration Professional and Management Services  Energy Management Services  Environmental Services  Language Services  Logistics Worldwide (LOGWORLD)  Management, Organization & Business Improvement Services (MOBIS)  Professional Engineering Services  Financial and Business Solutions

17. Federal Acquisition Service U.S. General Services Administration Office Supplies and Administrative Services  Human Resources and EEO Services  Office Supplies/Services and New Products Technology  Training Aids and Devices  Shipping and Packing Supplies  Advertising & Integrated Marketing Solutions

18. Federal Acquisition Service U.S. General Services Administration Furniture and Furnishings  Office, Special Use, Household and Quarters Furniture  Wall Coverings, Drapes, and Lighting  Packaged Furniture Programs  Office, Imaging, and Document Solutions  Comprehensive Furniture Management Services  Recreational Equipment

19. Federal Acquisition Service U.S. General Services Administration Hardware and Facilities Maintenance  Industrial Hand Tools  Paints, Sealants, and Adhesives  Lawn and Garden Equipment  Metal Working and Woodworking Machinery  Elevator, Fire Alarm, Grounds Maintenance  Pest Control

20. Federal Acquisition Service U.S. General Services Administration Appliances  Household and Office Appliances  Export Appliances  Generic NSNs

21. Federal Acquisition Service U.S. General Services Administration Information Technology  IT and Telecommunication Hardware/Software  Electronic Commerce Services  Mobile and Wireless Technology  Cooperative Purchasing  SmartBUY

22. Federal Acquisition Service U.S. General Services Administration gsa.gov

23. Federal Acquisition Service U.S. General Services Administration Training On-Line Fsstraining.gsa.gov

24. Federal Acquisition Service U.S. General Services Administration Office of Small Business Utilization Mission/Goal  As the General Services Administration’s (GSA) small business advocate, the OSBU will engage in strategies that provide contracting opportunities for small minority, service disabled veteran, veteran, and women-owned businesses (including small businesses located in HUBzones).

25. Federal Acquisition Service U.S. General Services Administration For POC’s please visit www.gsa.gov/sbu (small business solutions)

26. Federal Acquisition Service U.S. General Services Administration GSA Small Business Program Achievements - FY 2006 October 1, 2005 – September 30, 2006 DollarsPercent TOTAL$5,437,700,513 Small Business$1,751,893,75732.21% SDB$851,568,71515.65% WOB$299,183,6725.50% HUBZone$262,176,2814.82% SDV$79,040,4621.45% Source: SBA FY2006 Small Business Goaling Report

27. Federal Acquisition Service U.S. General Services Administration Small Business Success 80% of the contracts under the GSA Schedules Program are small business. Our goal of 23% sales to small business was surpassed in 2005 and 2006 by more than 15%.

28. Federal Acquisition Service U.S. General Services Administration Keys to Success  Determine - Your Niche  Research - Identify Competition/Benchmark  Develop - Marketing Plan  Outshine - The Competition  Quality, Design, Aesthetics…  Set Goals - Ambitious but Attainable  Measure -Develop Measurable Strategies

29. Federal Acquisition Service U.S. General Services Administration The Marketing Plan  Research Data  Information  Strategies  Implementation  Control  Success

30. Federal Acquisition Service U.S. General Services Administration What to ask 1.Do you have the authority to purchase in your office? 2.If yes – Do you buy (paint, light bulbs, desk)? 3.If No – Who does the majority of your purchasing? May I have their contact information.

31. Federal Acquisition Service U.S. General Services Administration Business Opportunities  Office of Small Business Utilization  www.gsa.gov/sbu  FedBizOpps  www.fbo.gov  Small Business Administration  www.sba.gov

32. Federal Acquisition Service U.S. General Services Administration  FPDS New Generation  www.fpds.gov  CCR  www.ccr.gov  USA (FirstGov.gov)  www.usa.gov  SBA’s SUB-Net  http://web.sba.gov/subnet/

33. Federal Acquisition Service U.S. General Services Administration Resources, Guides, Publications www.gsa.gov/sbu Forecasts of Contracting Opportunities Subcontracting Directory Doing Business with GSA www.gsa.gov (marketing) Building Our Brand (Print Standards) GSA Logo Downloads and Guide MarkeTips Advertising Guide

34. Federal Acquisition Service U.S. General Services Administration  Dept. of Defense – www.dod.gov  Dept. of Energy – www.doe.gov  National Aeronautics and Space Admin. – www.nasa.gov  Dept. of Veterans Affairs – www.va.gov  General Services Admin. – www.gsa.gov  Dept. of Health And Human Services – www.hhs.gov  Dept. of Agriculture – www.usda.gov  Dept. of Justice – www.usdoj.gov  Dept. of the Interior – www.doi.gov  Dept. of Education – www.ed.gov

35. Federal Acquisition Service U.S. General Services Administration MARKETING STRATEGIES Exceed Expectations… InnovationInnovation QualityQuality BenefitsBenefits

36. Federal Acquisition Service U.S. General Services Administration Marketing Strategies  Web Space  SBA Certification  Business Size  Multiple Contracting Vehicles  Federal Credit Cards  EFT (Electronic Funds Transfer)  Networking

37. Federal Acquisition Service U.S. General Services Administration Optimize Opportunities  DevelopRelationships  Develop Contractor Teaming Relationships  InitiateAgreements  Initiate Blanket Purchase Agreements  IncreaseRetention  Increase Employee Retention  ImproveService  Improve Customer Service  AcceptResponsibility  Accept Social Responsibility  Expand Participation  Expand Conference Participation

38. Federal Acquisition Service U.S. General Services Administration Know the Difference Government Purchase Cards  May be either VISA or MasterCard –VISA cards will begin with either 4486 or 4716 –MasterCard cards will begin with 5568  Will have the name of the person making the purchase  Order limit may vary with Authority  Prompt Payment Discounts Do Not Apply

39. Federal Acquisition Service U.S. General Services Administration Responding to Request GSA MAS Orders  Must Match the Scope  Work matches the SIN you were awarded  Authorized Buyers  Do not sell open market as Schedules  Identify all non-schedule items  Integrity is a Must  Random Audits identify Fraud  Consequences for Failing to Comply

40. Federal Acquisition Service U.S. General Services Administration

41. Federal Acquisition Service U.S. General Services Administration E-Tools

42. Federal Acquisition Service U.S. General Services Administration www.gsaelibrary.gsa.gov

43. Federal Acquisition Service U.S. General Services Administration

44. Federal Acquisition Service U.S. General Services Administration Scroll down to find the product or service you’re looking for.

45. Federal Acquisition Service U.S. General Services Administration Note: the links to GSA Advantage! and Contract Terms and Conditions for more contract information. Listing of vendors supplying products/services under the 132 8 Sub-Category “Networking.” Filter on socio- Economic status.

46. Federal Acquisition Service U.S. General Services Administration Sort by City, State to find local vendors on this schedule. Click on the vendor’s name for more information

47. Federal Acquisition Service U.S. General Services Administration

48. Federal Acquisition Service U.S. General Services Administration www.gsaadvantage.gov

49. Federal Acquisition Service U.S. General Services Administration (Total Sales to date - $2.4 Billion for 3.7 million orders)

50. Federal Acquisition Service U.S. General Services Administration JWOD Program now AbilityOne

51. Federal Acquisition Service U.S. General Services Administration Copier Paper

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54. Federal Acquisition Service U.S. General Services Administration

55. Federal Acquisition Service U.S. General Services Administration (Total Sales to date - $2.3 Billion for 3.6 million orders)

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62. Federal Acquisition Service U.S. General Services Administration

63. Federal Acquisition Service U.S. General Services Administration No need for the seller to fax or mail the quote!

64. Federal Acquisition Service U.S. General Services Administration

65. Federal Acquisition Service U.S. General Services Administration www.fpds.gov/

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68. Federal Acquisition Service U.S. General Services Administration GSA EXPO 2008 Plan now to attend the GSA Expo, April 22-24, 2008, in Anaheim, CA! For updated information and to register, visit expo.gsa.govexpo.gsa.gov