1. BP Centro Case Management job descriptions Team 5 Jiri Sorvari Jussi Tiilikainen

2. Agenda  Vice President Of Finland  Vice President Of Russia  Vice President Of Baltic's  Central Manager  Job enrichment  Job enlargement

3. Vice President of Finland Job Summary: The Vice President of Finland is responsible for directing all of the administrative functions of the Finnish branch of BPC in accordance with industry standards, regulatory agencies and company objectives and policies. Job Qualifications and Specifications:  Masters Degree or equivalent  Minimum of 10 years experience, of which at least 5 years in management duties.  Excellent people skills, efficient attitude combined with the ability to motivate and inspire subordinates.  Must be willing to travel  Fluent written and spoken English required, other languages great advantage.  Outgoing personality and responsible image  Good technical skills of business  Visionary attitude and high ethics  Excellent communications skills

4. Vice President of Finland Job Duties and Responsibilities:  Plan, develop, organize, implement, direct and evaluate the administrative functions and performance of the given branch.  Make long-range planning of strategic goals.  Co-operate with the CEO and board of directors of BPC, and the UK headquarters with development of corporate-wide plans and programs as an advisor.  Provide analysis, proposals and statements of business trends, financial situations and competitive environment within the given branch to assist the board of directors and the CEO in decision making.  Maintain, develop and propose companywide policies and procedures to maximize productivity and efficiency.  Assess decision made by subordinates.

5. Vice President of Finland Job Duties and Responsibilities (continue):  Provide assistance for colleagues and throughout the organization as required.  Create and manage good relationship between the company and the local government, financial forces and general public.  Represent BPC in public events, such as community activities, charities and high-profile receptions.  Act as a spokesperson of BPC  Advice on, and administer company contracts.  Evaluate twice a year the performance, efficiency and effectiveness of the branches policies, procedures and teamwork.  Perform other incidental and related duties as required and assigned

6. Vice President of Russia Job Summary: The Vice President of Russia is responsible for directing all of the administrative functions of the Russian branch of BPC in accordance with industry standards, regulatory agencies and company objectives and policies. Job Qualifications and Specifications:  Masters Degree or equivalent  Minimum of 10 years experience, of which at least 8 years in management duties.  Excellent people skills, efficient attitude combined with the ability to motivate and inspire subordinates.  Must be willing to travel  Throughout knowledge of the local laws and regulations  Fluent written and spoken English required, other languages great advantage.  Outgoing personality and responsible image  Good technical skills of business  Visionary attitude and high ethics  Excellent communications skills

7. Vice President of Russia Job Duties and Responsibilities:  Plan, develop, organize, implement, direct and evaluate the administrative functions and performance of the given branch.  Make long-range planning of strategic goals.  Co-operate with the CEO and board of directors of BPC, and the UK headquarters with development of corporate-wide plans and programs as an advisor.  Provide analysis, proposals and statements of business trends, financial situations and competitive environment within the given branch to assist the board of directors and the CEO in decision making.  Maintain, develop and propose companywide policies and procedures to maximize productivity and efficiency.  Assess decision made by subordinates.  Provide assistance for colleagues and throughout the organization as required.  Create and manage good relationship between the company and the local government, financial forces and general public.  Represent BPC in public events, such as community activities, charities and high- profile receptions.  Act as a spokesperson of BPC  Advice on, and administer company contracts.  Evaluate twice a year the performance, efficiency and effectiveness of the branches policies, procedures and teamwork.  Performs other incidental and related duties as required and assigned

8. Vice President of Baltic's Job Summary: The Vice President of Baltic's is responsible for directing all of the administrative functions of the Baltic's branch of BPC in accordance with industry standards, regulatory agencies and company objectives and policies Job Qualifications and Specifications:  Masters Degree or equivalent  Minimum of 10 years experience, of which at least 8 years in management duties.  Excellent people skills, efficient attitude combined with the ability to motivate and inspire subordinates.  Must be willing to travel  Willingness to learn  Fluent written and spoken English required, other languages great advantage.  Outgoing personality and responsible image  Good technical skills of business  Visionary attitude  High ethics  Excellent communications skills

9. Vice President of Baltic's Job Duties and Responsibilities:  Plan, develop, organize, implement, direct and evaluate the administrative functions and performance of the given branch.  Make long-range planning of strategic goals.  Co-operate with the CEO and board of directors of BPC, and the UK headquarters with development of corporate-wide plans and programs as an advisor.  Provide analysis, proposals and statements of business trends, financial situations and competitive environment within the given branch to assist the board of directors and the CEO in decision making.  Maintain, develop and propose companywide policies and procedures to maximize productivity and efficiency.  Provide assistance for colleagues and throughout the organization as required.  Create and manage good relationship between the company and the local government, financial forces and general public.  Represent BPC in public events, such as community activities, charities and high-profile receptions.  Act as a spokesperson of BPC  Advice on, and administer company contracts.  Evaluate twice a year the performance, efficiency and effectiveness of the branches policies, procedures and teamwork.  Performs other incidental and related duties as required and assigned

10. Center manager Job Summary: Supervise and control outsourced activities and general performance of the facility. Job Qualifications and Specifications:  BS Degree in Facilities Management or equivalent  5-10 years of managing experience in facility industry  Familiar with local building codes, current health and safety regulations  Ability to define problems and resolve them quickly  Ability to handle multiple tasks and to work well with ever changing priorities and situations  Requires excellent supervisory, delegation and communication skills.

11. Center manager Job Duties and Responsibilities:  Supervise cleaning and maintenance of the facility  Oversee quality and efficiency of the work  Oversee the coordination of building space allocation, layout and communication services  Interact with the customers  Inspect construction and installation progress  Control budget  Report to Vice President  Initiate planned maintenance programs  Ensure that all regulations requirements are fulfilled  Perform other incidental and related duties as required and assigned

12. Enrichment  Support independent work environment  Provide individual job performance reports  Create a career plan for every manager  Provide extensive training opportunities  Opportunity of relocation and/or training periods within the company

13. Enlargement  New tasks and small projects among expansions  Cooperation with the new centers