1. DIALOGTRAINING SEMINAR © 2004 The Dialog Corporation LIDA 2004 Dubrovnik 24 May 2004 Gabrielle Derriks Training Consultant Dialog

2. 2 What is Thomson Dialog ? 25,000 customers in 103 countries reaching more than 2 million end users Researchers, IP’s and Department Heads in: Competitive Intelligence Intellectual Property Management Market Research Mergers & Acquisitions R&D and Engineering Sales Strategic Planning

3. 3 Dialog : known for its breadth, its depth and its precision 60 million global company directory listings More than 200,000 market research reports Nearly a million financial analyst reports 44 million patent records 15 million trademark records 95 million domain name records 470 million scientific records, including… –160 million research reports from 150,000 journals –3 million conference papers –1.8 million dissertations

4. 4 Dialog: Our customers are amongst the fortune 500

5. DIALOGTRAINING SEMINAR Dialog’s Graduate Education Program: the power of information education

6. 6 Program Overview Roger K. Summit Scholarship Quantum 2

7. 7 Program Overview –About GEP –Requirements for participation –Program Highlights

8. 8 Program Overview –About GEP provides access to a suite of Dialog online information services curriculum instructional resource to help prepare future librarians to use online information services available to LIS institutions worldwide at 100% discount

9. 9 Program Overview –Requirements for participation LIS Educational Institution University Approved Setting Curriculum Related

10. 10 Program Overview –Highlights Dialog ® –DialogClassic on the Web, DialogWeb, DialogSelect Intranet Toolkit Profound ® Datastar ™ –http://gep.dialog.com/http://gep.dialog.com/

11. 11 Program Overview –Highlights Distance Learning –Self-paced Resources –Live Web Training http://gep.dialog.com/distance_learning/

12. 12 Program Overview Roger K. Summit Scholarship Quantum 2

13. 13 Roger K. Summit Scholarship –Dialog awards annually to honour Dr Roger K. Summit Founder of Dialog –€5000 award to student in LIS for interest or performance in electronic information services –3 awards, one each in Americas, Europe and Asia Pacific –http://gep.dialog.com/scholarship/http://gep.dialog.com/scholarship/

14. 14 Program Overview Roger K. Summit Scholarship Quantum 2

15. 15 Resource for Professional Development Quantum 2 A leadership development programme that focuses on both strategic and business competencies that information professionals need for success within their organizations A combination of training, communications and tools to help information and knowledge workers evolve professionally and demonstrate the value of their services Available at no charge to all information professionals worldwide quantum.dialog.com

16. 16 The Quantum 2 Leadership Circle Strategic Competencies Environmental analysis Knowledge culture vision Perception analysis Relationship management Management buy-in Business Competencies Needs assessment Service definition Marketing Performance Measurement

17. 17 For more information –http://training.dialog.com/gep/http://training.dialog.com/gep/ –http://quantum.dialog.com/http://quantum.dialog.com/ –Account Manager or Dialog Representative OR –liz.blankson-hemans@thomson.com in Europe/Asializ.blankson-hemans@thomson.com –betty.jo.hibberd@thomson.com in North Americabetty.jo.hibberd@thomson.com

18. DIALOGTRAINING SEMINAR Dialog Profound § Dialog Newsroom GMS-04-E0018 © 2004 Dialog, a Thomson business

19. 19 A new DIALOG BUSINESS INTELLIGENCE tool Premier Web-based solution from Dialog for news and research –Dialog Profound – over 200,000 research reports from 170 of the world’s top market research firms –Dialog NewsRoom – over 8,000 leading global sources Includes newspapers, newswires, specialty newsletters, business press sources, and trade and scholarly journals Other business collections include: –Dialog NewsEdge – real-time and archival news and editorially reviewed content from over 2,000 industry-specific daily briefings –Dialog Intelliscope – in-depth, expert opinion and analysis from broker research with timely coverage of industry events and breaking news –Dialog Live – streaming up-to-the-minute news delivered to the desktop –Dialog Company Profiles – authoritative information on public and private companies

20. 20 Why Use Dialog Profound? Analyze market moves and strategies Identify investment opportunities and emerging markets Track companies, regions, industries, products and people Gather in-depth financial, product, merger and investment data on companies Gain knowledge from experts in key growth industries Evaluate new product information

21. 21 Dialog Profound Tab Database Selection bar. Search form including Saved Searches and Search tips. Click the bars to expand SmartTerms and Advanced Search Options. Account links and sign off. Other Options.

22. 22 Basic Search Example Topic: What market research can you find about wireless local area networks? Search Summary 1.Select database and content 2.Complete the search form 3.Select title(s) from the titles list 4.View Table of Contents 5.View documents

23. 23 Conducting a Search – Search Form Click Search tips for information on how to enter search terms. Enter search terms and click. Note: You can click SmartTerms to view additional terms.

24. 24 Displaying the Results – Titles List Choose a format to display documents. Title, source, date of publication, publisher and number of pages are listed for each title. Click a title for the document you want to see. You can also click checkbox(es) in front of the titles and.

25. 25 Displaying the Results – Table of Contents Click the link to a portion of a report or the full report. If you want to display several parts, click the checkboxes in front of the section. Click Select a format to display the document.

26. 26 Conducting a Search – SmartTerms Business taxonomy that comprises topical and authority terms Assigned to all documents in Dialog business-related collections Five categories  Industry  Subject  Location  Company  Publication Organized hierarchically with defined relationships between broader terms and narrower terms Extensive cross-references added from “non-preferred terms” to “preferred terms”

27. 27 Conducting a Search – SmartTerms Enter a term in the Look Up box, select a location from the drop-down box and click Check terms you want to include in the search. Click to move the terms to the Builder. Terms display as synonyms. To run the search, click

28. 28 Modifying a Search – Limits Limit the search from the drop-down box to search only the Executive Summary. Sort results by most recent documents first. Add synonyms to broaden the search.

29. 29 Modifying a Search – Displaying Results The titles list is divided into two parts: reports and newsletters. Select a format.

30. 30 Displaying the Results – Search within Results Enter a search term to search within documents on the titles list. Click

31. 31 Dialog NewsRoom Tab Contains approximately 8,000 sources Includes newspapers, newswires, specialty newsletters, business press sources, and trade and scholarly journals Extended archive for major newspapers going back more than 20 years

32. 32 Dialog NewsRoom Tab – Search Form Choose Headline and Lead Paragraph from the drop-down box to limit the search. Click the language(s) for the articles. Add synonyms to broaden the search. Sort results by date or relevance and remove duplicates. Check the box to run the search in Profound.

33. 33 Conducting a NewsRoom Search – Titles List Select a format. Click a title or check a box(es) and click to see the article.

34. 34 Special Features – Briefings Snapshots of markets, companies, investments and countries, providing concise data, including key players, forecasts, financial statistics, corporate overview or key indicators, depending on the type of briefing Four types of briefings 1.Market – over 600 market snapshots and briefings 2.Company – over 12,000 snapshots of U.S. companies from Disclosure 3.Investment – over 12,000 snapshots and briefings from Market Guide 4.Country – over 100 country snapshots and briefings Two ways to search Find the search term in the alphabetical listing; then click Enter the search term in the Look Up box; click Link to Briefings appears on Quick Search page

35. 35 Special Features – Market Briefings Click the links to “Recent News” or “Research” to obtain additional news or market information. Click the link for a Full Market Briefing in PDF format.

36. 36 Special Features – Alerts Current awareness service that allows searches to run automatically whenever new records are added to the database Results delivered by e-mail To set up the Alert, click the button Why set up Alerts Monitor the competitor Track new technologies Keep up to date with new products

37. 37 Special Features – Saved Search Enter a name for the saved search. Click

38. DIALOGTRAINING SEMINAR Dialogweb Guided Search GMS-04-E0018 © 2004 Dialog, a Thomson business

39. 39 What is DialogWeb? A host system covering over 500 databases  Worldwide news  International company records  Technical information  Patents and Trademarks  Chemical, biomedical and pharmaceutical information  Scientific information

40. 40 Today’s Objectives Introduce you to DialogWeb–Guided and enable you to:  Log on to DialogWeb  Navigate DialogWeb Guided  Select a database  Perform a search  Display records  Save documents

41. 41 Agenda Logging on to DialogWeb DialogWeb–Guided Home Page Selecting a database Searching DialogWeb–Guided Viewing records Saving records Finishing the search What’s next

42. 42 Logging On to DialogWeb Go to: www.dialogweb.com Or link to DialogWeb from www.dialog.com (Customer Logon)

43. 43 Type in your User ID and password and click logon. Logging On to DialogWeb

44. 44 Agenda Logging on to DialogWeb DialogWeb Guided Home Page Selecting a database Searching DialogWeb Guided Viewing records Saving records Finishing the search What’s next

45. 45 DialogWeb–Guided Home Page The Toolbar will remain at the top of the page wherever you are in DialogWeb. Subject groups will help in locating a database. You can also enter the database number to begin searching.

46. 46 The Toolbar Use the Toolbar to navigate around DialogWeb: – to begin a new search – to see session costs since logging on – to finish a DialogWeb session – to get context sensitive help

47. 47 Agenda Logging on to DialogWeb DialogWeb Guided Home Page Selecting a database Searching DialogWeb Guided Viewing records Saving records Finishing the search What’s next

48. 48 Selecting a Database 1.Dialog Bluesheets 2.Dialog Database Catalog 3.Subject Categories There are three ways to locate relevant databases:

49. 49 Dialog Bluesheets Guides to each Database :  Content  Sources  Indexing  Search techniques specific to the database  Prices Available within DialogWeb by clicking on and on the Dialog Web site at: http://library.dialog.com/bluesheets

50. 50 Dialog Database Catalog  Includes all databases contained on Dialog and Dialog DataStar  Gives a brief summary of the content and features of each database  Lists databases by subject categories  Is available in print or on http://support.dialog.com/publications/dbcat/

51. 51 Subject Categories  Subject categories present databases by subject  Clicking on a subject category will provide a list of databases

52. 52 Subject Categories Choose a subject category.

53. 53 Subject Categories Refine your subject.

54. 54 Subject Categories Click here to search all four databases simultaneously (the “Database Group”). Click here to begin searching in one database.

55. 55 Selecting a Database Each database has a number –Dialog NewsRoom (File 990) –MEDLINE (File 154) –Polymer Online (File 322) –Kompass Western Europe (File 590) Databases can be selected by number by typing the number in the “Quick Functions” box on the Home Page

56. 56 Selecting a Database Type in database number.

57. 57 Agenda Logging on to DialogWeb DialogWeb Guided Home Page Selecting a database Searching DialogWeb Guided Viewing records Saving records Finishing the search What’s next

58. 58 Searching DialogWeb–Guided There are two types of searches: Targeted and Dynamic Depending on the database you have chosen you may be able to choose: Dynamic - A basic search form in which you can browse for terms, enter your terms and restrict a search by date or any other limit available to that database Targeted - A search form designed to search on specific pre- determined questions for quick answers to specific questions Dynamic search is the most common of the two

59. 59 Targeted Search Enter terms in the corresponding boxes. Limit the search. Then click the Search button.

60. 60 Targeted Search

61. 61 Dynamic Search Enter search terms. Click the check box(es) to limit the search. Click the Search button.

62. 62 Agenda Logging on to DialogWeb DialogWeb Guided Home Page Selecting a database Searching DialogWeb Guided Viewing records Saving records Finishing the search What’s next

63. 63 The Picklist Once a search has been carried out, the results are displayed as titles in the Picklist screen From the Picklist screen you can select  the records you want to see and  the format you want to display them in

64. 64 The Picklist Check the price of documents by clicking the Show rates button. Note the price of the record when displayed in full format. To display a record, click the corresponding box, choose the format you want to display it in and then click the display/send.

65. 65 The Picklist There are a number of formats in which you can display a record These vary with the database To see what formats are available, click the dropdown Formats box from the Picklist page Always click the Bluesheet to see what you are getting with each format

66. 66 Agenda Logging on to DialogWeb DialogWeb Guided Home Page Selecting a database Searching DialogWeb Guided Viewing records Saving records Finishing the search What’s next

67. 67 Saving Records For a clean copy of your record :  Click the records to save  Choose the format to save them in  Choose “Browser for Print/Save” as the output medium  Click “Display/Send” to produce a clean copy of the document  Save by clicking “File” and “Save As”

68. 68 Saving Records Clicking Display/Send produces a “clean” copy of the record. Select “File” then “Save as” to save the record.

69. 69 Agenda Logging on to DialogWeb DialogWeb Guided Home Page Selecting a database Searching DialogWeb Guided Viewing records Saving records Finishing the search What’s next

70. 70 Finishing the Search After you have finished your search, click on the toolbar to terminate the session. You will see a cost accounting of your search activities.

71. 71 Agenda Logging on to DialogWeb DialogWeb Guided Home Page Selecting a database Searching DialogWeb Guided Viewing records Saving records Finishing the search What’s next

72. 72 What’s Next? Free Practice ? http://training.dialog.com/sem_info/ontap_pw.html More Help ? contact the 24 hours Knowledge Center free-of-charge : –00 800 333 42 564 –customer@thomson.comcustomer@thomson.com Or Gabrielle Derriks Training Consultant BENELUX 0032 2 648 09 02 gabrielle.derriks@thomson.com

73. 73 Thank you!