1. Ishin Hotels Group

2. A Dynamic Organization
EXPERIENCED corporate and hotel operation
SUCCESSFUL branding ( the 　hotels ) b ,
PROVEN turn–around capabilities
EXPANDING — now 17 hotels with 4,323 rooms
EXTENSIVE team — 1,500 members
GROWING market recognition — 14th year of operation

3. Four Pillars of Success
To be the premier hospitality company in Japan.
(Management and Franchise partner)
Vision
To grow nationwide, as we turn-around and professionally manage a diversified hotel portfolio.
Mission
Team Effectiveness
Guest Satisfaction
Profitable Operations
Quality Brand Management
Core Values
Culture
Balancing our core values in order to fulfill (and exceed!) all our stakeholders’ expectations.

4. The Ishin Hotels Group Portfolio
Our Own Brands
Owned and operated
1,477
Franchise
Owned and operated
548
Ownership / Lessor
1,192
Original Brands
Owned and operated
1,106
Strategic Partnership
Asset management only

5. Investment Structure Ishin Hotels Ishin Hotels Group Operating
Management Agreements
Operations
90%
10%
Ishin
Hotels
Operating
Companies / Team
Ishin Hotels Group
Grove
managed
funds

6. Cost Rationalization/ KPI F&B Support / Restructuring
Turn-around Process
Brand Management
Human Resources
Revenue Management
Cost Rationalization/ KPI
F&B Support / Restructuring
Asset Management
The six key steps in our turn-around and continuous value creation process

7. Organization CEO CFO MD/Hotel GM’s Hotel Controller Audit Committee
Asset
Management
(6)
Business
Development
(5)
Technical
Services
(3)
Portfolio
Management
(1)
Human
Resources
(1)
Finance
(11)
Internal
Audit
・Disposition
・Acquisition
・Loan mgmt.
・Capital mgmt.
・Tenant mgmt.
・Maintenance
・Capex
・Renovations
・Project mgmt.
・Analyst
・Valuations
・IBP / FBP
・KPI
・Administration
・General affairs
・I-net
・Training
・Development
・Accounting
・Cash mgmt.
・Reporting
・Lender comm.
・FBP
・Marketing/
Sales
・Web
・Distribution
・Revenue Mgmt.
・PR
Digital Media
・IBP
MD/Hotel GM’s
Hotel Controller
IT is outsourced

8. Senior Management Team
CEO
Michael Nigitsch
Austrian national
33 years of international hotel management experience
23 years with Hilton International in Europe, Africa and Asia (VP for Japan/Micronesia)
10 years with Ishin Hotels Group
CFO
Yasushi Kamei
23 years of experience in finance and accounting
6 years in real estate investment industry
Previously VP in Carlyle LLC
Joined Ishin Hotels Group in April 2011

9. Senior Management Team
Vice President, Technical Services
Kenji Matsuo
Over 20 years of experience in the construction business
Experience in domestic contractor / project management and in America and Canada with Caesar Park Hotels & Resorts, New York
Joined Ishin Hotels Group in September 2005
replace photo
Executive Director, Asset Management
Tetsuya Hashiramoto
Over 15 years of experience in real estate investment / financing / securitization
CEO of Mellow Partnership Limited
Founder and Managing Partner of Himori Hashiramoto with ¥136 billion of real estate transactions over 5 years
Co-founder of Capital Advisors
Joined Ishin Hotels Group in May 2011
Vice President, Sales & Marketing
Annette MacAndrew
Over 20 years of experience in sales & marketing (MBA)
Strong track record in e- / channel / web marketing and revenue management
Experience in various mid-range, regional hotel groups
Joined Ishin Hotels Group in January 2009

10. Corporate) IT platform
Corporate Design
Learning and
Development Platform
Operational
Infrastructure
Integrated (PMS /
Corporate) IT platform

11. Corporate Design Corporate B(alance) S(core) C(ard) philosophy
Audits
Corporate
Social Responsibility

12. How We Add Value Revenue management and distribution expertise
Web and social media expertise
Fully integrated business planning, processing and reporting
KPIs, manuals, standard policies
Human resources coaching and “change management”
Technical service support
Expense management paired with tactical / strategic performance enhancement
Attractive and flexible management contract terms

13. At Ishin, we imagine what is possible and work to achieve it.
Thank you and please visit us any time on “