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1 FCAP Review Comments and Responses – 05/13/08 Fermilab Contractor Assurance Program Ed Vokoun EG&G Sr. Logistics Manager at Fermilab
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2 FCAP Review Comments and Responses – 05/13/08 Agenda Past and Next Steps Comment Resolution Process Comments and Responses
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3 FCAP Review – History and Path Forward Rough draft document written and reviewed 04/01/08 Edits made and draft distributed to AC04/08/08 Comments due 04/15/08 Comments review and presentation to AC04/21/08 Additional comments due by05/27/08 Comments review and resolution response06/03/08 Meet if necessary to resolve comments06/10/08 Distribute final review document06/17/08 Final review comments or sign-off due07/08/08
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4 FCAP Review – Comments Review and Resolution Process Review comments Determine response/action Edit, no change or different change Response with reason Review proposed responses with Bob Grant And Bruce Chrisman Respond to person providing comments If resolution not accepted, meet with Bruce, Bob and commenter If fundamental issue needing larger group buy-in, meet with AC If impasse, Bob and Bruce decide
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5 FCAP Review Comments – 04/21/08 General comment: Assurance Representative (AR) role Vs system(s) requirements and QAR Staffing for the role… Determining major processes Response: AR role is a lot of what you do today. QAR role description applies to a specific management system, Quality. AR role applies across all systems in this order. The FCAP only shows the common AR responsibilities necessary for all management systems. Resource requirements will be defined in the implementation plans. Decision on which processes get graded is determined by Graded Approach Procedure and a definition of “major processes”.
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6 FCAP Review Comments – 04/21/08 General comment: Include Finance and other business operations systems now? Response: Finance/Business Operations is not required by order 226.1A. Recommend the approach should be compliance first and then enhanced control.
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7 FCAP Review Comments – 04/21/08 General comment: Should we list our external reporting requirements in an appendix? Response: Recommend this is not done. Creating a separate list outside of the FCAP document would be a useful tool and should be done.
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8 FCAP Changes – 04/21/08 Comment: Overview – Introduction, paragraph 5, sentence 1: Delete word “assurance” in order to place emphasis on all contractor systems not just assurance system. Comment: Overview – Introduction, paragraph 6, sentence 1: Add word “system” in order change emphasis from management to management system. Comment: Overview – Purpose: Add word “systems” in order change emphasis from management to management system. Response to above: Done
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9 FCAP Changes – 04/21/08 Comment: Overview – Attributes of an Effective Assurance Program: Add an introductory sentence to clarify or emphasize why section is included and/or intent. Response: Done
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10 FCAP Changes – 04/21/08 Comment: Overview – Attributes of an Effective Assurance Program: Continual Improvement, last sentence: Need to define “significant”. Response: Done; changed wording to include definition as part of sentence and replaced the word significant.
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11 FCAP Changes – 04/21/08 Comment: Program – Introduction, paragraph 1, sentence 1: Need to define “highest quality”. Response: Done; replaced the word highest and added the perspective in which to view quality, the customer’s.
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12 FCAP Changes – 04/21/08 Program – Organizational Structure, Section 1.1, paragraph 5: Change Internal Audit reporting to show administrative and functional reporting structure. Response: Done
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13 FCAP Changes – 04/21/08 Comment: Program – Organizational Structure, Section 1.3: Add “Centers” to title, Division/Section, Response: Done Check remainder of document for consistency. Done – Also, document will be reviewed by the Technical Editor.
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14 FCAP Changes – 04/21/08 Comment: Program – Personnel Responsible for Management and Assurance Systems, Section 1.5.3: Add “Property Management”. Response: Done
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15 FCAP Changes – 04/21/08 Comment: Planning, Section 5.3, paragraph 1: Change DOE High Energy Physics Advisory Panel to Directors Physics Advisory Committee. Response: Done
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16 FCAP Changes – 04/21/08 Comment: Planning, Section 5.3, paragraph 2: Place emphasis on DOE Business Plan being strategic and PEMP being tactical and note they are done at different points in time Business Plans are typically done a year in advance. Response: Done
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17 FCAP Changes – 04/21/08 Issue: Reporting - Responsibilities, Section 6.2 Capitalize “C” in title, …Chair of the AC. Response: Done Check for others in document. Done – Also, document will be reviewed by the Technical Editor.
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18 FCAP Changes – 04/21/08 Comment: Reporting - Responsibilities, Section 6.2 Potential issue: Verify Facility Manager role versus reserved definition from DOE orders and Randy’s job title. What is intended use in the FCAP? Clarify or determine if there is a need to change. Response: Decision by Fermilab management was to leave document as is, because Randy reports to COO.
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19 FCAP Review Changes – 04/21/08 Comment: Employee Concerns Process, Section 8.3.2: Should we include internal “Action Line”, x4000? Response: Decision by Fermilab management was to include X4000 and have phone message updated to indicate relationship to program.
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20 FCAP Review Changes – 04/21/08 Comment: Issue Management - Responsibilities, Section 9.5 Opportunity to elaborate on DOE O 226.1A, Attachment 1, Appendix A, page A-5, points 7-10. Response: No change done at this time. “To BE” document for corrective action and preventative action procedure will be created per FIQMP.
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