1. Page 1 Field Trip/International Assignment Chennai, India Pre Trip Academic Info Dr. Celia Moore Dr. Lisa Cohen

2. Page 2 Your task  High intensity management consulting project related to innovation/change problems in Indian organization  3 objectives –Learn about critical factors inhibiting, initiating, or supporting change and innovation –Conduct data-based, no nonsense diagnosis of internal communications related to change and innovation problems –Wear your LBS badge with pride

3. Page 3 Faculty Supervisors’ Role  Hands on vs. hands off  Companies –Identify appropriate clients –Mediate between companies and groups  Academic and practical coaching –Pre-India team meeting –Nightly team briefings in India –Intensive coaching while preparing presentations

4. Page 4 The Companies (so far)  Cognizant  Navia  Ashok Leland  Rane Group  Novatium Solutions  Ehrlich Laboratories  Easun  Next Wave Media  PreMedia Global

5. Page 5 Timeline Before India  July: From us you will receive: –Team assignments –Company assignments –Materials provided by companies –Faculty supervisor assignments –Workbook –Additional readings  July-August: –Read workbook and readings –“Meet” with team: –Create team contract, including initial roles (samples in workbook) –Plan your investigation –Conduct background research into client and India –Contact client: –Discuss brief –Set up schedule for interviews –Team member(s) meet with faculty supervisor

6. Page 6 Timeline: When in India  Sunday –Faculty briefing –Group meetings with faculty –Reception  Monday –Data collection – individual interviews with upper levels of management –Evening faculty coaching sessions on emerging issues  Tuesday –Data collection – focus groups with lower levels of the organisation –Evening faculty coaching sessions –Group knowledge sharing  Wednesday –Data collection – follow-up research and interviews –Evening briefing on presentation and structured sharing across teams –Faculty coaching available

7. Page 7 Timeline: When in India  Thursday –Prepare company presentation in hotel –Solicit feedback from Faculty Supervisor (meeting probably 3 times in the day) –Meeting 1: review outline of presentation –Meeting 2: review progress –Meeting 3: final review and sign-off  Friday –Company presentation –Return to London in PM

8. Page 8 Resources  On the portal course website: –Workbook –Links to readings –These slides  CNN.com, ft.com, businessweek.com on India Business  Your faculty supervisor for academic questions  Charlie for logistical questions