1. CBT Implementation on the Berkeley Campus Jack McCredie Associate Vice Chancellor Information Systems and Technology University of California, Berkeley

2. CBT Software Acquisition  Nine UC campus software agreement  Covers faculty, staff and students  300 titles, renewable each year  Three year contract (expires 12/30/2000)  Centrally funded

3. CBT Access and Tracking Alternatives  CBTWeb product is installed for campus access – HTML based system which delivers training using Web technology  CBTCampus product available for departmental internal training – track and monitor student’s progress, control learning path and environment

4. CBT Project Goals  Provide alternative and supplemental computer training to campus  Partner with key campus units to support CBT campus outreach

5. CBT Staff Outreach Partnership  Human Resources and IST – CAL PACT (People and Computer Training)  Departmental System Administrators  Staff Organizations

6. CBT Faculty Outreach Partnership  Instructional Technology Program  Collaborate with other UC campuses

7. CBT Student Outreach Partnership  Workstation & Microcomputer Facilities – Add CBT courses to existing Saturday walk-in computer courses – Provide informational CBT handouts in computer facilities  Undergraduate Affairs – New student orientation program – Established student programs

8. CBT Student Outreach Partnership (continued)  Residence Halls – Academic Computer Centers – Networked dorm residents  Undergraduate Moffitt Library

9. CBT Technical Issues  CBT product supports only Windows 3.1/95/NT clients  CBT supports Liveplay option (through a Web browser to view courseware) or Download option (courseware can be downloaded to your workstation and installed)  No immediate solution for Macintosh and older PC client machines

10. Campus Citrix Solution  Support for all Macintosh and PC workstations (one interface)  Align technical direction with new financial and human resources implemented on campus  Citrix solution successful with CBT software

11. CBT Resources  Resources allocated to this project – Project resides within IST’s Workstation Support Services –.20 FTE Project Leader,.50 FTE Technical Support Programmer – CBT server required ($16k) – CBT software ($37K annually)

12. CBT Future Plans  Various partnerships will require staff allocation for campus rollout in Summer 1998

13. Timeline  Nov 1997: Campus finalizes CBT software agreement.  300 titles are selected (input from campus departments)  Dec 1997: Software titles arrive  Jan-Jun 1998: CBT titles installed for beta testing on NT/Web server

14. Timeline (continued)  Jan-Mar 1998: Testing on Citrix server solution  Mar 1998: Schedule CBT technical overview seminar for departmental system administrators  Apr 1998: Approval for Citrix server direction

15. Timeline (continued)  May-Jul 1998: Install and test Citrix server  Jun/Aug 1998: Plan Fall CBT training and outreach for faculty, staff, and students in collaboration with established partnerships  Oct-Nov 1998: Review existing course titles and collaborate to extend or acquire new titles for 1999

16. CBT Start-up Costs  CBT Software License ($36K/year)  Dell PowerEdge 6100 200MHz, 1GB RAM, 8GB HD, Raid ($16K)  Citrix Winframe Software, 50 user ($13K)

17. CBT On Other UC Campuses  UC Davis: focused on training 120 technical support staff first  UCLA: rollout to campus via CBTWeb (Window support only)  UCB is the only campus currently installing the Citrix solution for Macintosh and older PC clients