2. WELCOME TO IST 420 Systems and Enterprise Integration Dr. Chao-Hsien Chu 301K IST Building Tel/Fax: 865-4446 / 865-6426 e-mail: chu@ist.psu.edu WWW: net1.ist.psu.edu/chu/

3. IST 420 Systems and Enterprise Integration Chao-Hsien Chu, Ph.D. School of Information Sciences and Technology The Pennsylvania State University Learning by Doing Theory  Practice

4. Processes IT Resources Information Systems Elements of Organization

5. Regulators Investors Partners Customers Suppliers INPUTS OUTPUTS Information Systems in Organizations IT Resources Information Systems

6. Extending Enterprise Systems Extended Supply Chain Customer Systems & E-commerce Decision Support & Analytic Processing Global Systems

7. Change management Staff inadequacy Training Resource allocation Obstacles to Integration PROCESSTECHNOLOGY Work flow management Reengineering Transition Efficiency Software development Systems integration Data & reporting Standard PEOPLE

8. Technology Trends in 2000 Enterprise Application Integration Business Intelligence Enabling Application Technologies Customer Relationship Management Supply Chain Management Security Wireless / Mobile Commerce ~ Cherry Tree ~

9. Opportunities for Systems Integration Merges and Acquisition Supply Chain Management (SCM) Customer Relationship Management (CRM) Enterprise Resources Planning (ERP) Business Process Reengineering (BPR) Straight-through Processing E-Commerce ~ IBM ~

10. Enterprise Integration Transactions EAI8 % CRM5% SCM4% Business Intelligence5% Wireless21% Security6% Financial Services24% Healthcare12% Telecom4% Other11% Enabling Tech.% of Transactions ~ Cherry Tree ~

11. IT of the Future  Telecommunication & Network Management  Client-Server Systems Development  Electronic Commerce / Internet / Intranet  Information Systems / Networks Security  Hybrid Intelligent Systems  Enterprise Systems Integration  Web-based Training  Wireless Communication  Applied Virtual Reality  Entertainment Industry

12. Knowledge & Skills for IST  Programming Skills  Information Systems Technology  Understanding of Functional Domain  Problem Solving Skills  Teamwork Experience  Communication Skills  Interpersonal Skills  Project Management  Global Perspectives

13. Topics Cover in IST 420  Systems Analysis & Development  Overview of IT Integration  Systems Integration Life Cycle  Planning for IT Integration  Process/Enterprise Modeling (Work Flow and BPR)  XML Fundamentals  XML for Data Integration  Implementation Issues (Testing, Maintenance, …)  Change Management  Project Management

14. Hard Skills for Systems Integration Information Systems Planning Information Requirements Analysis Information Systems Design Information Systems Implementation Work Flow Modeling / Management Business Process Reengineering Systems Integration XML / Java / COBRA, ….

15. Soft Skills in IST Problem Solving Skills Customer Relationship Management Oral and Written Communication Teamwork Leadership Abilities Interpersonal Skills Project Management Change Management Global Perspective

16. Changing Roles Software Engineer Support Specialist Business/IT Analyst Data Miner Webmaster Project Manager Systems Programmer Systems Integrator Application Analyst

17. Top Skills Areas 41 Internet development 35 E-commerce 37 Data mining 24 Application development 27 Networking 010203040 50 Percent of managers hiring in this area Computer World, 2001

18. 020406080 Hot Technologies 51 Storage-area networks 51 Next-generation directories 36 Sales force automation 40 Extensible Markup Language 62 Windows 2000 45 Wireless networks 56 Gigabit Ethernet 44 Voice-over-IP 36 Linux Percent of managers hiring in this area Computer World, 2001

19. Teaching Philosophy and Principles 3Bridging the gaps between theory and practice

20. Theory and Practice 3Problem Solving Skills 3Interpersonal Skills 3Team Work 3Managerial Issues TheoryPractice Hand-on Experience Learning By Doing 3Programming Skills 3Information Technology 3Technical Issues 3Emerging Information Technologies

21. Teaching Philosophy and Principles 3Bridging the gaps between theory and practice 3Learning by doing (hands-on experience)

22. Learning By Doing I Hear and I Forget ! I see and I Remember ! I Do and I Understand ! Confucius (Kung Chiu) 5th - 6th Century, B. C. Chinese Philosopher

23. Teaching Philosophy and Principles 3Bridging the gaps between theory and practice 3Learning by doing (hand-on experience) 3Learning capability is more important than knowledge

24. Albert Einstein Imagination is more important than Knowledge

25. ? ? ? Learning Capability is more important than Knowledge

26. Teaching Philosophy and Principles 3Bridging the gaps between theory and practice 3Learning by doing (hand-on experience) 3Learning capability is more important than knowledge 3Covering both technical and managerial aspects

27. Teamwork - The Key to Winning

28. We Are All in the Same Boat

29. Leadership Skills Involved Committed

30. Teaching Philosophy and Principles 3Bridging the gaps between theory and practice 3Learning by doing (hand-on experience) 3Learning capability is more important than knowledge 3Covering both technical and managerial aspects 3Enforcing computer applications 3Focusing on emerging information technologies

31. Emerging Information Technology l Object-Oriented Programming l Information Engineering and CASE l Client-Server Systems Development l End-User Computing l Networking and Telecommunications l Multimedia Usage and Development l Decision Support Systems / Expert Systems l Intelligent Systems l Information Systems/Software Quality l Information Systems/Networks Security l Enterprise Application Integration

35. Thank You? Any Question?