1. DELIVERING SUCCESS ON DEMAND WITH SALESFORCE.COM CRM SOLUTION

2. Corporate Overview Breakingpoint Consulting, founded in 2008, is one of the best partners of the Saleforce.com in China. Headquartered in Shanghai, we have a branch in Beijing. We assist organizations like yours to identify and achieve your CRM, by converting strategy into action whilst delivering operational improvements. Our way to success Our Consultants based in Shanghai and Beijing helping you create an environment that allows your people to excel, through integrated CRM solutions that bring together individuals, teams, processes, & technologies. Holding on the service concept of high quality and the high efficient, our company provides more and more clients with our services, and we have won widespread recognition and praise. At present, the companies in America and Europe and the world 500 strong enterprises involved in many important domains, such as finance, energy, education, business services and lift science etc, are our main clients. From since its establishment, in a short span of three years, the volume of our business is growing dramatically, and the momentum of our development is really positive.

3. Mission & Vision Mission: Provide efficient professional cloud computing solution Vision: The leader in China market for cloud computing solution delivery. Core Value We advocate the spirit of enterprise of “broadminded, brave, reliable, innovated, collaborative”. What’s more, we have a good internal mechanism. Not only the excellent working environment, but also the good incentive mechanism have attracted a large group of young talents with rich knowledge, plenty of new ideas who are really doers. That’s the key which guarantees our company’s position of the leader in such a furious market. Core Value Broadminded Brave Reliable Innovated Collaborated Reliable

4. Our Customers

5. Why are we so successful?—Our strengths We have over 40 customers in China and AP Region, and most of them are multinational corporations (MNCs).  All the employees have significant capability of bilingual communication.  We can better understand the business requirements of our clients.  We always give response to our customers’ requests as soon as possible.  The most important is that we enjoy a good fame of reliability, capability and flexibility.

6. Why are we so successful?—Our services Implementation Consulting Integration Education & Training We provide a wide range of services to help our customers achieve the benefits of deploying cloud based solutions. Our method is driven by your business needs, and focused on streamlining and integrating your CRM systems. Project Planning Basic Settings Customization Integrated solutions Hotline service E-mail response End User Training Administration Training Developer Training Call center integration ERP Integration Customer portal integration

7. Proprietary/Confidential: Internal Use Only Slide Procure Hardware and Software & Set Up Infrastructure Plan Determine Customizatio n Requirement s Design Customize and Custom Coding Unit, System User Acceptance Testing & Code Rewrites Deployment Begins After 12 months 123456 7 789101112 Plan Determine Customizatio n Requirement s Iterative, Visual Design Method Customize Through Configuration End-to- End and User Accept. Testing 123456 Train Users and Manager s & Go Live Live! CRM ROI typically achieved in less than 12 months Typical CRM Software Implementation Professional Services Enterprise Implementation How Can We Deploy So Quickly?

8. Business Value Executive Workshop Create Project Charter and Plan Establish Steering Committee Assess Change Readiness Create Solution Design Application design Technical architecture Data management Support Education Build Solution Requirements Workshop Requirements Signoff Requirements Signoff Iterative reviews Document Use Cases and Test Cases Test Solution Go-Live Signoff Go-Live Signoff Manage Data Design Signoff Design Signoff Manage Risk, Communications, Schedule, Budget, Change Control Implement Change Management Plan Build Education Modules Train Users Project Signoff Project Signoff Transition to CSM Monitor Adoption Success Scorecard Transition to Customer owners and salesforce Support Project Closure Address any issues Collect lessons and feedback Salesforce.com Delivery Methodology

9. Vision and Strategy Roadmap Adoption Sponsorship and Governance Technology and Data  Vision  Business Strategy  Technology Strategy  Business & Technology Objectives  Customer Experience  Segmentation & Channel Strategy  Implementation Principles  Data Strategy  Architecture and Integration  Security  Environment Strategy  Roadmap/Delivery Plan  Capabilities Value Map  Global Deployment Approach  Product Roadmap  Organizational Readiness  Stakeholder Involvement  Organizational Design  Measurement & Reward  Communication  Training  Continuous Improvement  Support  Executive Sponsorship  Accountability  Center of Excellence  Principles  Project Control  Release Management Processes  Align Process with Strategy  Process Ownership and Standardization  CRM Maturity Model  Process Metrics  Process Effectiveness  Process Review Business Metrics  Business Performance Model  Key Performance Indicators  Business Case  Metrics Tracking Domains Categories Focus on critical success factors

10. SFDC resourcesClient resources Project Committee Project Manager (PM) Technical ResourcesBusiness Resources Instructor Data Specialist (DS) Subject Matter Experts (SME) Quality Specialist (QS) Business Process Analyst (BPA) SFDC System Admin (SA) Users Senior Business Analyst (SBA) Business Analyst (BA) /Developer Curriculum Developer (CD) Instructor Executive Sponsor (ES) Project Manager (PM) Steering Committee Project Committee Project Organization

11. “ - High technical skills - Very customer oriented - Work extremely hard to meet the mission-impossible timeline ” -- a world leading high-tech company “ Excellent communication in English. Actively participating the pre-sales and POC work and very capable of delivering sophisticated solutions to meet every details of the customer's requirements. ” -- a global investment management company Why we are liked by our Customers

12. “ Extraordinary Responsiveness!!! Overall a great project and it was fun to working with Breaking Point. Thanks to the team. ” “ A pleasure to deal with. Response was very quick. Very knowledgeable. Breakingpoint provide our China office with localized training in their local language. We have received feedback from our staff and they very much enjoyed the training, and said the trainer was very knowledgeable. Overall this was a success and we will be using these services in the future. ” Why we are liked by our Customers

13. THANKS FOR YOUR ATTENTION!