1. ESW 7 – NENA ICE Testing NG9-1-1 Interoperability Testing −Background -Need -Response: NENA-sponsored NG9-1-1 Interop Testing −NENA Industry Collaboration Events(ICE) -What is ICE? -Program Benefits -Program Highlights -ICE Governance/Organization −Overview of ICE-1 −Overview of ICE-2 −Architecture & Interfaces −Future ICE Topics For Further Information

2. NG9-1-1 Interop Testing - Background The transition to NG9-1-1 is a complicated thing −Many stakeholders; government, industry, standards development organizations (SDOs) −Will of necessity be multi-vendor −Legal, funding, standards progress of little import if equipment, software and systems do not interoperate as planned −Limited testing on case-by-case, customer-by-customer, vendor-by-vendor has taken place, however… −Common interoperability test program, with level playing field for all to test, learn, and further develop accordingly, is needed NENA recognized need to provide such an environment −Industry Collaboration Events (ICE) grew out of NENA NG Partner Program −NENA established ICE to: -…create an environment where all vendors can test with other vendors efficiently, cost effectively, and on a level playing field

3. What is ICE? Industry Collaboration Events A series of events held under the auspices of NENA, organized by a representatives from all stakeholder groups, that will allow vendors of Next Generation 9-1-1 products to develop and test the interoperability of their systems with those from other vendors.

4. ICE Program Benefits For Vendors: −Provide a convenient, cost-effective, & safe forum for vendors to test and develop with other vendors For Customers: −Reduce implementation risks & achieve NG9-1-1 benefits – Gain Confidence For the NG9-1-1 transition: −Promote a consistent, nationwide, open, standards-based implementation

5. ICE Program Highlights Completely voluntary Guided by a steering committee with representatives from all stakeholder groups ICE1 focused on the core of the NG9-1-1 network (i.e. i3) −Upcoming ICE2 dedicated to testing transition elements Based on the standards work being done in NENA, ATIS/ESIF, IETF, TIA and other SDOs ICE1 took place the w/o November 2, 2009 at Texas A&M −ICE2 is scheduled for w/o May 24, 2010 @ AT&T, Irving, TX ICE is intended to be a multi-step series of events: −Future ICE event themes tentatively set (see NENA website) −Envisioned as ongoing NG9-1-1 interoperability test program −Next ICE (ICE-8) dedicated to recording & logging technologies

6. ICE Governance & Organization To guide and oversee the ICE process, NENA established the ICE Steering Committee (SC) −Steering Committee made up of stakeholders from a broad cross section of the industry. −Policy setting body for ICE events: content, frequency, goals, participant invitation, etc. To further manage event SC in turn created two operational committees: −The Event Planning Committee -Charged with managing all aspects of planning and conducting the event. -Composed solely of representatives of companies that have agreed to participate in the initial event −The Data Gathering and Reporting Committee -Charged with capturing important outcomes from the event and reporting the data out to government buyers, consultants, standards development -Committee is open to anyone that wishes to participate This organizational setup was reviewed after ICE-1 for effectiveness and retained, for now

7. Overview of ICE-1 Date/Location: −November 2- 5, 2009 −Texas A&M University ITEC Lab, College Station, TX Scope: −Both bilateral and multi-vendor test scenarios were run: -Each with a defined architecture and list of vendor participants -Testing call flow and interface standards −Focused on NG9-1-1 components; transition & legacy interfaces postponed to ICE-2 Data gathered/reporting focused in two areas: −Gathered data regarding the status of underlying standards −Gathered data regarding the interfaces that were tested External reporting limited: −Information about the state of standards was made available to all affected standards development organizations −In addition, a summary of the event was made generally available

8. ICE-1 – Elements Tested Intelligent End Point (NG-capable SIP client) Access Network (Legacy or VoIP) NG9-1-1 Network (e.g. ESRP) NG9-1-1 Databases −Location Information Server (LIS) −LoST Server (Emergency Call Routing Function, ECRF) NG9-1-1 PSAP Border Control Function (BCF) Logging Services – ICE-1 will focus on Voice recording. Master Clock source- Interface Computer Aided Dispatch (CAD) Mapping Services/GIS

9. Overview of ICE-2 Date/Location: −May 24 – 27, 2010 −AT&T Center for Learning, Irving, TX Scope: −Bilateral and multi-vendor test scenarios will be run: -Each with a defined architecture and list of vendor participants -Testing call flow and interface standards −Focused on transition & legacy interfaces and equipment -Two separate scenarios, dedicated to different transition architectures/standards –Scenario 1: NENA i3 transition elements –Scenario 2: ATIS RFAI transition elements Data to gathering/reporting approach similar to ICE-1 External reporting will continue to be limited, as in ICE-1

10. ICE-2 – Elements Tested Same elements as in ICE-1, with a few additions, specific to transition: −Legacy Network Gateways (including subcomponents) -PIF, LIF, NIF −Legacy PSAP Gateways −IP Selective Router (Scenario 2) −Legacy Selective Router Gateways (Scenario 2)

11. ICE-1 – Architecture & Interfaces

12. ICE-2 – Architecture & Interfaces Scenario 1

13. ICE-2 – Scope of Call Handling Tests

14. Overview of Future ICE Topics ICE 3 - Location Related Issues ICE 4 - Call Routing Based on LoST Hierarchy ICE 5 - Emergency Services for the Deaf and Hard-of-Hearing Community ICE 6 - Individual NG9-1-1 Element Testing ICE 7 - Supplemental Data ICE 8 - Recording and Logging Devices These events may overlap or be held in non-numerical sequence

15. Questions or Follow-Up: −Contact Ray Paddock -Secretary to ICE Steering Committee -(303) 495-3519 -rpaddock@nena.orgrpaddock@nena.org ICE-1 Public Information Packet can be found here: −http://www.nena.org/sites/default/files/Initial%20NG9-1- 1%20Industry%20Collaboration%20Event%20overview%20document. pdfhttp://www.nena.org/sites/default/files/Initial%20NG9-1- 1%20Industry%20Collaboration%20Event%20overview%20document. pdf ICE-2 Public Information Packet in preparation For Further Information