1. &

2. Government Recordkeeping Keeping Records Together

3. Government Recordkeeping Helpful We will listen to you to understand your needs. Relevant We will provide advice that is practical, meaningful and easy to understand. Collaborative We will work with you and try new ways of doing things. Accessible We will be friendly, approachable and easy to reach. Customer charter for public authorities

4. Government Recordkeeping

7. We need your help to transform the GRDS. We have a vision it will: Government Recordkeeping

8. GRDS Lite and Short Term Value Records Government Recordkeeping

9. Going PaperLite Paperlite The group worked to: streamline business processes lead the take-up of electronic processing improve the use of technology organise a clean-up day, which all of QSA participated in – including the executive team and all managers.

10. Record transfer and retrieval Re-imagining process

11. Renewal of transfer process High demand for transfer of permanent records to QSA Cyclical demand, but at times unpredictable Identified need to increase throughput, maintain standards and work collaboratively with agencies Transfers

13. Getting results Transfers We all have the same goal – preservation of permanent public records. Working together enables QSA to continually improve practice for mutual benefit. In the first quarter 2014-2015, the QSA transfer rate has increased by almost 50%

14. Digital Archives Project A blog post on digital archiving will be coming soon. http://blogs.archives.qld.gov.au/category/records-connect/