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Published byDarrell Underwood Modified over 9 years ago
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Lexington Convention and Visitors Bureau Off the Shelf Software Solution
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Lexington, Kentucky Bureau Budget $3 Million Staff - 18 Full Time Convention Center - In the process of Expanding. 100% funded by Hotel Occupancy Tax.
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Lexington currently maintains 19 databases.
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Database Information Primary database information on Convention Sales/Tourism Sales/Visitor Information/Sports Authority/African American/Communications/Industry Partners. Each bureau area has specific interests and tracking needs - GoldMine provides the flexibility needed.
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Shared Calendar throughout all databases
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Convention Sales Tracking
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Tourism Sales Tracking
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Visitor Information Tracking
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Industry Partners Database - Attractions
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Industry Partners Database - Hotels
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Industry Partners Database - Restaurants
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Industry Partners Database - Products & Services
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Communications/PR Tracking
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History of users is tied to Account
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Benefits Calendar information is shared between databases History of accounts is shared between users. Creation of fields is simple Tracking of information, based on the bureau area is quick and easy. Works well with Microsoft Office and with the Internet.
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Sales Leads and Definites are processed directly from the database. Convention Services Directory is also processed directly from the database. Reports from every area of the bureau are created from the database. Future plans call for a direct link from the database to our website.
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Challenges Tourism Sales (Group) did not adapt as quickly as other areas. Office is not using the software to its fullest extent. Standard reporting included with software is weak.
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GoldMine Pricing GoldMine Single-User$ 295 GoldMine Five-User$895 GoldMine 25-User$2995
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