1. 1 Created 21.11.2006 By C. Standerwick Patient Participation Group Highfield Surgery

2. 2 Created 21.11.2006 By C. Standerwick Highfield Surgery - were developed as a way to extend patient involvement. - a format that encourages people to engage with the NHS at the same time as engaging in their own health care. - a format that encourages people to engage with the NHS at the same time as engaging in their own health care. - can provide practical support for the practice. - can provide practical support for the practice. - can contribute to the continuous improvement of services. - can contribute to the continuous improvement of services. Why? Patient Participation Group - background

3. 3 Created 21.11.2006 By C. Standerwick Government DES Highfield Surgery Practice has a web site Practice has a web site Identifies priorities Identifies priorities Does a survey Does a survey Prioritises and agrees changes Publish a report

4. 4 Created 21.11.2006 By C. Standerwick Roles Highfield Surgery Develop the group Develop the group Advise on surveys and help implement and analyse Advise on surveys and help implement and analyse Help formulate and implement action plans Help formulate and implement action plans Publish report on web site and to PCT Develop the role……

5. 5 …….? Provide services/facilities in the surgery Provide services/facilities in the surgery e.g. resource library, health promotion e.g. resource library, health promotion information information FundraisingFundraising Lobby local organisations, patients etc. Lobby local organisations, patients etc. Highfield Surgery

6. 6 Created 21.11.2006 By C. Standerwick PPG selection Highfield Surgery  Parent of small child(ren)  Parent of teenager(s)  Young adult <22yr old  Working adult <50yr old  No major illness  Retired adult >70yr old  No major illness  CDM patient <65  CDM patient >65  Unemployed due to illness

7. 7 Created 21.11.2006 By C. Standerwick First thoughts re priorities? Highfield Surgery

8. 8 Created 21.11.2006 By C. Standerwick Patient Survey Highfield Surgery Decide what to survey Decide what to survey 10 questions at most 10 questions at most How to do it How to do it Getting representative views – 150 at least Getting representative views – 150 at least What’s already known?

9. 9 Created 21.11.2006 By C. Standerwick Patient Survey Highfield Surgery

10. 10 Created 21.11.2006 By C. Standerwick Timetable up to 31 st March 2012 Highfield Surgery End August: agree priorities; arrange survey End August: agree priorities; arrange survey September: conduct survey September: conduct survey October: discuss results and agree changes October: discuss results and agree changes (all GPs involved) November – January: implement changes November – January: implement changes February: prepare report March: publish report

11. 11 Created 21.11.2006 By C. Standerwick Next meetings Highfield Surgery Wednesday 31 st August 6pm Wednesday 31 st August 6pm Wednesday 2 nd November 6pm Wednesday 2 nd November 6pm