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The Research Report Copyright © 2014 Pearson Education, Inc.
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Marketing Research Report Transmits research results, vital recommendations, conclusions, & other imp info to client, who in turn bases his/ her decision making on the contents of the report
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Copyright © 2014 Pearson Education, Inc. Importance Product represents efforts of marketing research team, & may be the only part of project client will see.
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Copyright © 2014 Pearson Education, Inc. Elements of the Report—Front Matter Pages that precede the first page of the report: title page, letter of authorization (optional), letter/memo of transmittal, table of contents, list of illustrations, & abstract/executive summary.
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Copyright © 2014 Pearson Education, Inc. Title Page Figure 16.1, pg 411 Title of document Organization/person(s) for whom the report was prepared Organization/person(s) who prepared the report Order of names matter Date of submission
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Copyright © 2014 Pearson Education, Inc. Front Matter Letter of authorization Letter/memo of transmittal Figure 16.2, pg 413
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Copyright © 2014 Pearson Education, Inc. Front Matter Table of contents (next slide) List of illustrations Tables Figures
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Copyright © 2014 Pearson Education, Inc. Figure 16.3, pg 414
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Copyright © 2014 Pearson Education, Inc. Abstract/Executive Summary “Skeleton” of your report Summary for the busy executive Or preview for in-depth reader
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Copyright © 2014 Pearson Education, Inc. Body Bulk of report: Introduction Method Results Limitations Conclusions/recommendations
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Copyright © 2014 Pearson Education, Inc. Introduction May contain a statement of background situation leading to the problem Statement of “problem” Summary description of how was initiated Research objectives or questions In intro or separate section
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Copyright © 2014 Pearson Education, Inc. Method Describes in detail how you conducted the research Who (or what) subjects were What tools or methods were used
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Copyright © 2014 Pearson Education, Inc. Results Most important portion of report Findings Survey question Description of results including appropriate statistics Frequency table Graph
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Copyright © 2014 Pearson Education, Inc. Limitations Factors such as: constraints of time money manpower size of sample representativeness of sample Issues regarding certain questions
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Copyright © 2014 Pearson Education, Inc. Conclusions & Recommendations: Conclusions = outcomes & decisions you have reached based on results Recommendations = suggestions for how to proceed based on conclusions
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Copyright © 2014 Pearson Education, Inc. Example of Conclusions
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Copyright © 2014 Pearson Education, Inc. Example of Recommendations
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Copyright © 2014 Pearson Education, Inc. Plagiarism Representing work of others as your own Properly citing work of others avoids this problem Adds credibility to report APA style
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Copyright © 2014 Pearson Education, Inc. End Matter Reference list contains all of the sources from which info was collected for the report Appendices are supplementary info or comments on ideas provided in the body of the report Eg Focus grp transcripts Eg Survey instrument Eg Observation forms
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Copyright © 2014 Pearson Education, Inc. Pg 410
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Copyright © 2014 Pearson Education, Inc. Form & Format Include the following: Headings = Section topics Centered Subheadings = Divide info into segments Flush left
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Copyright © 2014 Pearson Education, Inc. Style Good paragraph = one main idea Topic sentence states main idea Body of the paragraph gives more info on main idea Transitional sentences Short paragraphs
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Copyright © 2014 Pearson Education, Inc. Form & Format Visuals: Tables, Figures, Charts, Diagrams, Graphs
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Copyright © 2014 Pearson Education, Inc. Using Visuals: Tables and Figures Tables, identify exact values Graphs & charts illustrate relationships among items Pie charts Bar charts & line graphs
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Copyright © 2014 Pearson Education, Inc. Frequencies Table
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Copyright © 2014 Pearson Education, Inc. Pie Charts Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall 20-26
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Copyright © 2014 Pearson Education, Inc. Bar Chart
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Copyright © 2014 Pearson Education, Inc. Producing an Accurate and Ethical Visual Exercise caution if you use three-dimensional figures. They may distort the data by multiplying the value by the width and the height. Make sure all parts of the scales are presented. Truncated graphs (having breaks in the scaled values on either axis) are acceptable only if the audience is familiar with the data.
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