1. The Forgotten Market Potential Customers & Supplies from within the Non Profit Sector.

2. The Sector in Australia The non profit sector is now the eight largest sector in the Australian economy and growing rapidly. It contributes $30billion annually or 4.75% of GNP

3. The Sector in Australia Services Property & Business Services Manufacturing Primary Finance & Insurance Mining Construction Health & Community Services Retail 64.4% 12.2% 10.3% 9.3% 7.2% 7.1% 6.8% 5.8% 5.5%

4. Critical Needs 2202 Study CEO’s & Boards lack access to appropriate executive training & development Lack of Finance for start up & expansion HR Functions need strengthening Technology Increased knowledge of Business Dynamics Lack of Benchmarking Tools

5. Local Nonprofits

6. Look For the Fit Who - What non profits fit your customer profile? What - What have you got to sell? How will you package your product or services to suit non profits? Where: What Geographical location do you want to concentrate on? Where is the fit between your business & the non profit? Where do you find the non profits? Why would a non profit buy from you? What is your competitive advantage?

8. Commercial Opportunities Business services –Insurance –Accounting –Audit –Business Development –Graphic Design –Printing –Marketing –Finance –OH&S Property services –Maintenance –Construction HR Services –Recruitment –Learning & Development –Training –Superannuation Administration –Office Supplies –Cleaning

9. Key Relationship Builders 1.Treat like any other business 2.Research their needs and current suppliers 3.Offer a better deal / Superior product. More reliable, better price point 4.Develop a Relationship – people make deals not products 5.Listen to customers needs & look for the fit and the win- win 6.Keep in touch (whether or not successful with first attempt) 7.If successful make sure you deliver what you promised 8.Develop long term partnerships by investing in person to person contacts (Min 2) formal & Informal 9.Let non profit know about new products & services from your business 10.Keep abreast of non profit’s expansion plans and developments so that you can pitch other services or products as appropriate.

10. Civic Industries Business services on tap

11. What we do to “things” Put them in boxes Assemble them Pack them Join them Fill them Label them Replace them Heat seal them Take them out of containers Re-work specialists Shrinkwrap them Bundle them Pack them – We’re really good ! Insert them Drill them Sew them Fold & Stuff them Store them Put them into containers Trial manufacturing

12. Types of “things”

13. What we use

14. Who uses us Start-up businesses From batch jobs to complete outsourcing of manufacture, assembly and production

15. Who we are We’re Civic Industries the Best Disability Business Services company in the galaxy