1. Chapter 8: Collaborating with Technology Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 1

2. Learning objectives 1.Collaborative technologies 2.Web 2.0 technologies 3.Unified communications 4.Online environments Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 2

3. Introduction ICTs transform collaboration and open opportunities for interaction Virtual environments reproduce some face- to-face aspects and add new features Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 3

4. Collaborative technologies Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 4

5. Address book and contact management Calendaring and time management Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 5 E-mail

6. Discussion forums Share information and coordinate activities Moderators, posters, and readers Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 6

7. Instant messaging Presence awareness Text messaging Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 7

8. Face-to-face group meetings Anonymous contributions Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 8 Group decision support systems

9. Live meetings via the Internet Can include real-time video, chat, and presentations Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 9 Web conferencing

10. Chats for collaboration Telepresence Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 10 Interactive video

11. Shared workspaces Shared documents, lists, and information Document library Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 11

12. Blogs Ongoing commentary, images, and links Some blogs are personal hobbies, and others are online magazines Organizations use blogs to build knowledge, and for marketing and communications Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 12

13. Wikis Users add and edit interlinked pages Organizations use wikis to centralize documents and store knowledge Wikipedia Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 13

14. Facebook Nodes Knowledge sharing Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 14 Social networking

15. Microblogging Short posts Users can "follow" other users Twitter Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 15

16. Graphical environment Second Life Business conferences and meetings Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 16 Virtual worlds

17. Unified communications Context indicators Universal dashboards Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 17

18. Psychological characteristics Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 18

19. Managing online impressions People form impressions using social categories Miscalculations are common online Social media provide photos and ability to view network Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 19

20. Group dynamics Group norms Disinhibition Status equalization Trust Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 20

21. Making virtual teams work Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 21

22. Summary 1.Collaborative technologies 2.Web 2.0 technologies 3.Unified communications 4.Online environments Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 22

23. Collaboration for remote workers Telepresence robot Psychological aspects Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 23 Mozilla case

24. Sun Microsystems case Open Work program Benefits Barriers Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 24

25. Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 25