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11 Abacus TicketingExpress Automated fulfillment
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2 ADM! Ticketing deadline! Commission? Entries to use? Send reminders to customers!
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3 Quote, Auth & Book Booking Card & Invoicing Manual and time consuming
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4 72% of travel consultant’s workload DAILY!
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5 Probablility of receiving ADMs due to human error and lack of control is as high as 30%
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6 Automated reminders Automated fulfillment Automated post sales 25% saving In time
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7 A complete solution to automate travel agency pricing and ticketing process
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8 Touchless process Automated ticketing deadline sms reminder
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9 Round the clock 24 x 7 non stop processing
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10 High performance Process up to 400 tickets per minute
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11 Anytime - Anywhere Web based administration
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12 Zero investment Hosted and operated by Abacus
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13 Success stories… 100% of the bookings! 98% of total tickets Volume!
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14 Things that matter…
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15 Why I need to automate? It just one simple ticket command… The flip side… Where are all your best staffs? Time spent on fulfillment = Time lost in servicing your customer Multiplying effect
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16 Automation is the way to… increasing efficiency increase productivity and more focus on selling
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17 Question is… Where to start?
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18 72% of Ave travel consultant workload Quote, Auth & Book Information & Status Booking Card & Invoicing Pricing & Ticketing
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19 We will focus on the majority and not the exceptional cases…
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20 Start ‘small’
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25% increase in touchless rates Error rate reduction Increase in productivity 24 x 7 processing
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22 Thank You
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23 Appendix
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24 Where are we today? Abacus TicketingExpress adoption India Singapore Indonesia Kazakhstan Cambodia Vietnam Malaysia Travel Agencies across 9 markets. And growing! Pakistan Hong Kong
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25 Key features of Abacus TicketingExpress…
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26 Supports HQ/Branches setup where HQ can have control across multiple ticketing branches.
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27 Cater to multiple pricing/ticketing scenarios by applying different instances to different types of bookings
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28 Cater to ticketing on specific carriers based on instance.
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29 Automatically calculate the right carrier commission based on a variety of criteria Automatically calculate the right carrier commission based on a variety of criteria
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30 Automatically checks, notify and conserve carrier ticket stocks coupled with ‘credit card validation’. Automatically checks, notify and conserve carrier ticket stocks coupled with ‘credit card validation’.
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31 Supports group ticketing – agents are able to set the batch ticketing size for each carrier. Supports group ticketing – agents are able to set the batch ticketing size for each carrier.
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32 Minimize revenue risks by imposing credit limit on sub- agents or customer account
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33 Send email/SMS notifications directly to the appropriate travel consultant, not a common ID Send email/SMS notifications directly to the appropriate travel consultant, not a common ID
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34 Minimize fraud risks by using approval module to scan all priced records before ticketing.
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35 Login page to admin module (web based)
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36 One time setup
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37 Select the fields needed… Generate weekly/monthly report
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38 Sample reports… Available in PDF or excel format Pricing & Ticketing summary report
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39 Pricing report
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40 Ticketing Report
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