1. SAVIN National Conference April 17, 2007 LESSONS LEARNED

2. KNOW YOUR AUDIENCE Who Are They? –Sheriff’s –Jail Administrators –Information Technology Officer –County Board/Administration –Voters/Victims

3. WHAT CAN MOTIVATE THEM? VOTES! Public opinion Cost Savings/Avoidance Streamlined Service Free Services Positive Media Attention VOTES!

4. WHO CAN MOTIVATE THEM? Voters/Victims County Commission State Legislature Professional Associations Peers

5. OLIVER WENDELL HOLMES People don’t stop playing because they become older; They become older because they stop playing.

6. THE IMPLEMENTATION TEAM You Must Have a Champion! –Attached To The Contracting Authority –Passion For Providing The Service to Victims –Must Have Time To Devote To The Project THIS IS NOT A PART-TIME JOB! –Must Be Knowledgeable About VINE Know Where To Get Answers Fast –Comfortable Talking To Elected Officials –Lots Of Travel

7. THE IMPLEMENTATION TEAM Technical Assistance –APPRISS Project Engineer –APPRISS Account Manager Local Contact –Information Technology –Facility Administrator –Victim Services Contact –Public Information Officer

8. WHO’S RESPONSIBLE? Who Is The Contract Administrator –Able To Make Decisions Who Pays For What? –Local Interface –Monthly Maintenance –Materials You Don’t Want Any Surprises!

9. TRAINING PROVIDERS Train Users –Road Deputies Supervisors Crime Prevention Officers –Victim Advocates Law-Enforcement Prosecutorial Domestic Violence Sexual Violence –Hospital Personnel –Community Leaders Social WorkersAgency Staff

10. INCREASING VICTIM USAGE From APPRISS –Posters –Brochures (Multiple Language) –Cards From Your Budget –Billboards –Public Service Announcements –Training to Non-Traditional Providers

11. THANK YOU Mark A. Lazarus, MSW Victim Assistance Administrator Florida Department of Corrections 2601 Blair Stone Road Tallahassee, FL 32399-2500 E-Mail: lazarus.mark@mail.dc.state.fl.us Phone: 1-877-8-VICTIM (1-877-884-2846)