1. Solano Coalition for Better Health Children’s Oral Healthcare Access Program Kristine Lalic Project Specialist Solano Coalition for Better Health Suisun City, CA

2. Widenmann School-Based Health Center

3. Successful Integration Efforts Establishing HL7 bridge between electronic dental record and electronic medical record. Implemented clinic-wide no-show policy. Patient referrals between medical and dental team. Shared responsibilities between medical and dental assistants. Bilingual staff with same designation (i.e., MA). Medical and dental represented at quarterly SBHC, project team, and CQI committee meetings. Community representation via parent participation. Promotion of all clinic services at school and community events.

4. Challenges to Integration Additional costs for HL7 interface set up and clinic staff training. Becoming Medi-Cal/Denti-Cal provider (SBHC non-FQHC status; application process). Staffing (DDS, FNP, receptionist).

5. Strategies Used to Address Challenges Appropriate budget allocation towards Dentrix/PrognoCIS HL7 interface. Contacting current Medi-Cal/Denti-Cal providers and representatives for assistance, attending webinar and seminar, using integration worksheet’s sustainability as a roadmap. Referral protocol for restorative care, working with new FNP, seeking full-time receptionist with billing experience.