1. Financial Counselling, Capability and Resilience Hubs Information Session

2. Acknowledgement We acknowledge the traditional owners on whose land we meet today. We pay our respects to their elders past and present. Financial Counselling, Capability and Resilience Hubs Information Session2

3. Session outline Introduction/house keeping Presentation Question preparation Break Questions and Answers Wrap up Financial Counselling, Capability and Resilience Hubs Information Session3

4. What will be covered in this presentation? The new Financial Wellbeing and Capability Activity The Financial Counselling, Capability and Resilience Hub Grant Round 4Financial Counselling, Capability and Resilience Hubs Information Session

5. Financial Wellbeing and Capability Activity

6. Aim of the Financial Wellbeing and Capability Activity The Activity aims to support individuals and families to navigate financial crises and build financial wellbeing, capability and resilience for vulnerable people and those most at risk of financial and social exclusion and disadvantage. Source: Financial Wellbeing and Capability Activity Guidelines Overview Financial Counselling, Capability and Resilience Hubs Information Session6

7. The four outcomes the Financial Counselling, Capability and Resilience sub-Activity aim to achieve are: Improved financial capability; People’s needs in times of financial crisis are addressed; Individuals, families and communities are assisted to navigate life transitions and or financial stress/crisis which may negatively impact on their wellbeing over their life course; and Improved financial resilience and pathways to mainstream financial services. Source: Financial Wellbeing and Capability Activity Guidelines Overview Activity outcomes Financial Counselling, Capability and Resilience Hubs Information Session7

8. 8 Financial Wellbeing Continuum

9. Why have the services changed? Financial Counselling, Capability and Resilience Hubs Information Session9 A number of factors have driven the need for change, including: A need for better service integration The evolving needs of people and communities, including increased complexity of the issues experienced

10. Financial Counselling, Capability and Resilience Hubs Information Session10 The main changes include: enabling organisations to deliver more closely integrated services; and encouraging organisations to work closely, or even integrate, with other support services in their areas. Enabling services to provide integrated financial management services will allow the organisation to better respond to what their clients and communities need. What has changed?

11. Financial Capability Financial Capability services help people build longer-term capability to budget and manage their money better and make informed choices. Financial Capability workers deliver financial literacy education, information and coaching and maintain a strong focus on supporting clients to change their behaviour and ‘learn by doing’. Financial Counselling, Capability and Resilience Hubs Information Session11

12. Financial Counselling Commonwealth Financial Counselling (CFC) contributes to the outcomes by helping people in financial difficulty to address their financial problems and make informed choices. Financial Counselling, Capability and Resilience Hubs Information Session12

13. Financial Resilience Financial Resilience offers a variety of financial services and products targeted at financially vulnerable people that help to build self-reliance and provide access to financial products. Financial Counselling, Capability and Resilience Hubs Information Session13

14. Financial Counselling, Capability and Resilience Hubs Grant Round Funding is available from 1 January 2016 to 30 June 2017 to establish Hubs in WA, NT, SA, QLD, NSW and Victoria where income management is currently operating. An integrated Financial Counselling and Financial Capability service must be offered. Services are expected to commence from 1 January 2016. Financial Counselling, Capability and Resilience Hubs Information Session14

15. What is a Hub? Integrated Financial Counselling and Financial Capability service. Consortium arrangements or local partnerships are encouraged. Organisations can also opt to include microfinance services. 15

16. Expectations Priority access to consumers participating in income management. A service that responds to community need and works closely with other services. Outreach to remote communities (not in urban areas). Participation in evaluation. 16

17. Indigenous Home Ownership Education IHOME is an education programme designed for Indigenous people considering purchasing or building their own home on Indigenous land. Some locations will be required to offer the IHOME package. See Appendix C of the Funding Round Summary for the list of communities. Requires Certificate IV in Training and Assessment qualified trainers. Train the training support for staff delivering the package. Training materials provided. 17

18. The application process Applications opened on 18 August 2015 6 weeks to submit applications addressing the selection criteria Applications close at 2pm AEST on 29 September 2015 Electronic submission required All of the grant round information is on the Funding Open for Application page at www.dss.gov.au/grants Financial Counselling, Capability and Resilience Hubs Information Session 18

19. Important information You must attach a draft budget using the template provided with the Application Pack. The Application Form has a word limit for responses to the selection criteria. Only attachments requested by the Department should be attached to applications. Documents/attachments not requested will not be assessed as part of your application. 19

20. Selection Criteria 1.Demonstrate your understanding of the need for the funded Activity in the specified community and/or the specified target group. 2.Describe how the implementation of your proposal will achieve the Activity objectives for all stakeholders, including value for money within the Grant funding. 3.Demonstrate your experience in effectively developing, delivering, managing and monitoring Activities to achieve Activity objectives for all stakeholders. 4.Demonstrate your organisation’s capacity and your staff capability (experience and qualifications) to deliver the Activity objectives in the specified community and/or the specified target group. 5.Describe and demonstrate a service delivery model that includes effective partnerships, linkages and referral pathways that directly contribute to the Activity outcomes. Financial Counselling, Capability and Resilience Hubs Information Session 20

21. Attributes - Selection criteria one Demonstrate your understanding of the need for the funded Activity in the specified community and/or the specified target group. –demonstrate an understanding of the Activity aims and the service offer we are seeking –demonstrate the need for the services –describe your target group/s Financial Counselling, Capability and Resilience Hubs Information Session21

22. Attributes - Selection criteria two: Describe how the implementation of your proposal will achieve the Activity objectives for all stakeholders, including value for money within the Grant funding. –describe your proposed integrated service offer –describe how you will operate and deliver the services –describe how you will deliver outcomes for stakeholders –demonstrate value for money including other sources of funding or in-kind contributions Section 3.3 of the Financial Wellbeing and Capability Activity Guidelines Overview provides more information about value for money. Financial Counselling, Capability and Resilience Hubs Information Session22

23. Attributes - Selection criteria three Demonstrate your experience in effectively developing, delivering, managing and monitoring Activities to achieve Activity objectives for all stakeholders. –demonstrate organisational experience –this includes developing, delivering managing and monitoring services to achieve outcomes and –delivering to consumers/communities from Indigenous and/or culturally and linguistically diverse backgrounds Financial Counselling, Capability and Resilience Hubs Information Session23

24. Attributes - Selection criteria four Demonstrate your organisation’s capacity and your staff capability (experience and qualifications) to deliver the Activity objectives in the specified community and/or the specified target group. –organisational capacity and expertise –qualifications and skills of service delivery staff –recruitment or training strategies –qualifications and skills of management staff –governance, financial management and fraud control Financial Counselling, Capability and Resilience Hubs Information Session24

25. Attributes - Selection criteria five Describe and demonstrate a service delivery model that includes effective partnerships, linkages and referral pathways that directly contribute to the Activity outcomes. –integrated and holistic service –effective partnerships, linkages and referral pathways –meeting complex needs Financial Counselling, Capability and Resilience Hubs Information Session25

26. For more information: Visit the DSS Grants website: www.dss.gov.au/grants Email: grants@dss.gov.au Financial Counselling, Capability and Resilience Hubs Information Session26

27. 27 Questions and Answers