1. Library - IT Collaboration January 7, 2009 Library-IT Collaboration at Georgetown: Building a New Rich Media Environment CSG Workshop University of Colorado at Boulder Charles F. Leonhardt leonhardt@georgetown.edu `

2. Library - IT Collaboration January 7, 2009 Georgetown Libraries Major library for each campus: Main: Joseph Lauinger Memorial Library Medical: John Vinton Dahlgren Library Law: Edward Bennett Williams Library Specialized Libraries: Blommer Science Library Kennedy Bioethics Library Woodstock Theological Library

3. Library - IT Collaboration January 7, 2009 Library-IT Collaboration Historically: Low level of Collaboration Technology islands (e.g. 3 separate instances of the same library management system) Library systems housed in each library typically without test, development, or business continuity environments Today: Regular interaction of librarians, CNDLS (pedagogical support staff), and UIS (central IT) Encouraging increase in collaborative projects

4. Library - IT Collaboration January 7, 2009 Scholarly Systems Group Created in the central IT organization to support the enterprise technology needs of the libraries and the Center for New Designs in Learning and Scholarship and their customers Supports scholarly systems in schools and departments that need enterprise technology services A dedicated scholarly service group akin to the HR/Payroll, Student System, and Financial Services support groups Group encourages collaborative projects

5. Library - IT Collaboration January 7, 2009 Examples of Collaborations Interfacing the IdM & Library Systems Wireless Network Replacement NetID-enabling of services; moving to Shib Web server hosting Digital Repository Pilots Course Mgmt/ Library System integration Planning for migration of library systems to new enterprise data center Building a new Rich Media Environment

6. Library - IT Collaboration January 7, 2009 Creating a Rich Media Pilot Academic Year 2003-2004: Multimedia Working Group formed, chaired by the Digital Media Libarian, to determine University requirements for Rich Media. Report published in May 2004 and presented to the University administration. High Interest in Rich Media Review of Vendor provided systems No University Capital Available

7. Library - IT Collaboration January 7, 2009 Librarian Thinking on Rich Media Dramatically increasing demand Faculty want to deliver more media to students Students want “better” access to course materials eliminating restrictions on time on place Demand for anytime, anywhere services Download and streaming Podcasts Lecture Capture What’s Next???

8. Library - IT Collaboration January 7, 2009 Technical Drivers Liabilities of existing Cisco IPTV System Proliferation of Apple Streaming Servers No AuthN / AuthZ “Under someone’s desk” Varying level of reliability No enterprise-class services

9. Library - IT Collaboration January 7, 2009 The Decision to Partner Georgetown brings: Knowledge of higher ed Functional requirements Quality assurance / testing Real-world use cases ShareStream brings: Capital investment Development resources Experience with streaming media and related tech. Risk! Significant capital requirements… with no University funding available An offer from local startup: ShareStream Vendor play - Everyone contributes

10. Library - IT Collaboration January 7, 2009 What is ShareStream? ShareStream provides the means to capture, encode, store, deliver, and archive rich media materials. Media may be streamed, downloaded, or RSS-fed to students, faculty, staff, alumni, and the general public as appropriate.

11. Library - IT Collaboration January 7, 2009 High Level Requirements Access: Public and Privileged Authentication and Authorization Content Management – metadata, browsing & searching, asset and collection relationships Capture, Encode, and Archive E-Commerce Interfaces and Interoperability Monitoring and statistics Support for a large number of users Significant Storage

12. Library - IT Collaboration January 7, 2009 If you can’t get Open Source….. Will being Agnostic work? Desired Areas for Agnosticism Operating Systems DBMS Storage Systems / Repositories Authentication and Authorization Engines Streaming Media Services Media Clients Course, Student, Library, and Portal Systems Metadata Structures

13. Library - IT Collaboration January 7, 2009 Intellectual Property Issues Fair Use TEACH Act Issues DMCA Issues

14. Library - IT Collaboration January 7, 2009 Capture, Encoding, Storing Building Relationships with Faculty “Scope” of content Faculty planning A different kind of “bandwidth” problem Capture & Encode process (high-level)

15. Library - IT Collaboration January 7, 2009 Audio Capture, Encode & Upload iTunes Create MP3s Import metadata ShareStream uploading tool Imports metadata from iTunes Transfers metadata to server Squeeze (Hint) MP3s so they’re streamable Upload hinted MP3s to ShareStream

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21. Library - IT Collaboration January 7, 2009 VHS Capture, Encode & Upload VHS Capture in iMovie Export as a full quality QuickTime file (dv) Use QuickTime Pro to compress (H264 MPG4) Hint the file in QT Pro Use Sharestream to upload the hinted file Enter metadata in ShareStream

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27. Library - IT Collaboration January 7, 2009 DVD Capture, Encode & Upload All of these steps are the same as with VHS (i.e. digital to analog to digital) Capture via iMovie Use QuickTime Pro to compress (H264 MPG4) Hint the file in QT Pro Use ShareStream to upload the hinted file Enter metadata in ShareStream

28. Library - IT Collaboration January 7, 2009 Technologies Red Hat Linux / Solaris AJAX-based front-end Java-based back-end Apache Tomcat MySQL / Oracle Databases Darwin streaming server

29. Library - IT Collaboration January 7, 2009 Project Process Extremely Collaborative effort CNDLS, Lauinger, Dahlgren, LLT, UIS, ShareStream have met weekly since Fall ‘04 Close Vendor relationship Project evolution Rapid application development vs. Formal development Project Tools PM, Formal Bug Tracking, Version Control, etc. Pilot Process

30. Library - IT Collaboration January 7, 2009 A Constant Stream of Pilots Many Pilots Spring 2006 ShareStream v 1.0 Fall 2006 ShareStream v 1.5 Spring 2007 ShareStream v 2.0 Fall 2007 - Fall 2008 ShareStream 2.5 Sometime in Spring 2009: ShareStream 3.0

31. Library - IT Collaboration January 7, 2009 Moving to Production / GA New hardware (multiple servers and SAN) to support anticipated needs Locking down addition of new features / requirements Anticipate general availability for the campus in Fall 2009 once new University Data Center has been completed