1. Project ManagementDay 1 in the pm Project Management (PM) Structures

2. Day 1 in the pm # 2 / 28 Project Management Cook Project Management Framework Source: Information Technology Project Management by Kathy Schwalbe

3. Day 1 in the pm # 3 / 28 Project Management Cook Project Stakeholders  Stakeholders are the people involved in or affected by project activities  Stakeholders include  Customers and/or users  Project sponsor  Support staff and suppliers  Opponents of the project  The Project Members Source: Information Technology Project Management by Kathy Schwalbe

4. Day 1 in the pm # 4 / 28 Project Management Cook Knowledge Requisites  Key competencies that project managers must develop:  4 core knowledge areas that directly relate to specific project constraints (scope, time, cost, and quality)  4 facilitating knowledge areas through which project objectives are achieved (human resources, communication, risk, and procurement management)  1 system knowledge area (project integration management) that affects a multitude of other areas

5. Day 1 in the pm # 5 / 28 Project Management Cook Project Master Office  Promulgates and Reviews all changes to the initial Scope, Schedule, and Budget  Consists of:  Project Scope Management  Project Time Management  Project Cost Management  Project Integration Management

6. Day 1 in the pm # 6 / 28 Project Management Cook Scope Management  Ensures all the work required, and only the work required, to complete the project is done  Consists of  Initiation  Scope planning  Scope definition  Scope verification  Scope change control

7. Day 1 in the pm # 7 / 28 Project Management Cook Time Management  Ensures the timely completion of the project  Consists of  Activity definition  Activity sequencing  Activity duration estimating  Schedule development  Schedule control

8. Day 1 in the pm # 8 / 28 Project Management Cook Cost Management  Ensures that the project is completed within the budget  Consists of  Resource planning  Cost estimating  Cost budgeting  Cost control

9. Day 1 in the pm # 9 / 28 Project Management Cook Quality Management  Ensures that the project’s parts and whole satisfy the performance specifications and purposes of the project  Consists of:  Quality planning and specification  Quality assurance (process, mostly before)  Quality control (event, mostly after)

10. Day 1 in the pm # 10 / 28 Project Management Cook Human Resources Management  Ensures effective use of the people involved with the project  Consists of  Talent and Skill requirements  Organizational planning  Staff acquisition  Team development

11. Day 1 in the pm # 11 / 28 Project Management Cook Effects of Organizational Structure

12. Day 1 in the pm # 12 / 28 Project Management Cook Communications Management  Ensures the timely and appropriate generation, collection, dissemination, storage, and ultimate disposition of project information  Consists of  Communications planning  Information distribution  Performance reporting  Administrative closure

13. Day 1 in the pm # 13 / 28 Project Management Cook Risk Management  Ensures the ultimate elimination of risk by identifying, analyzing, acting, and adjusting  Consists of  Risk identification and  Risk quantification  Contingency identification and analysis  Risk response development  Risk response  Outcome prediction

14. Day 1 in the pm # 14 / 28 Project Management Cook Procurement Management  Ensures the complete acquisition of contracted goods and services  Consists of  Procurement planning  Solicitation planning  Solicitation  Source selection & contracting  Contract administration  Contract close-out

15. Day 1 in the pm # 15 / 28 Project Management Cook Management Integration  Ensures that the completion of all the work will result in the satisfaction of the goals  Consists of:  Master Plan Maintenance  Configuration Control : coordinates platforms and interfaces across the entire project  Overall Change Control : coordinates changes across the entire project

16. Day 1 in the pm # 16 / 28 Project Management Cook Project Management Tools  Project Charter and Scope Definition  Work Breakdown Structure  Gantt Chart  PERT charts  Critical path analysis  Cost estimates  Weekly Task Report (example)  Earned Value Analysis  Project Progress Summary  Problem Solving Process

17. Day 1 in the pm # 17 / 28 Project Management Cook Project Charter  Name: IT Upgrade Project  Start: 03.11.4 Finish: 04.05.4  Manager: Kim Nguyen, x6125 knguyen@ourco.com  Objective: Bring all hardware and software into conformance with new corporate standards (attached), including servers and midrange computers as well as network hardware and software.  Budget: Direct Labor, $500,000; Hardware and software $1,000,000.  Approach:  Update the IT inventory database to determine upgrade needs  Develop detailed cost estimate for project and report to CIO  Issue a request for quotes (RFQ) to obtain hardware and software

18. Day 1 in the pm # 18 / 28 Project Management Cook Work Breakdown Structure I

19. Day 1 in the pm # 19 / 28 Project Management Cook Work Breakdown Structure II

20. Day 1 in the pm # 20 / 28 Project Management Cook Work Breakdown Structure III

21. Day 1 in the pm # 21 / 28 Project Management Cook Gantt Chart

22. Day 1 in the pm # 22 / 28 Project Management Cook PERT Chart & CPA The critical path is shown in red; if any of its tasks are delayed, then the project completion will also be delayed.

23. Day 1 in the pm # 23 / 28 Project Management Cook 1.Expected Completion 200__.____.____ ( 95% confidence ) 2.Δ Actual Cost ( in-house ) ____, _____ RMB ( + => expense ) 3.Δ Actual Cost ( contracted ) ____, _____ RMB ( + => overrun ) 4.Δ Actual Cost ( purchases ) ____, _____ RMB ( - => refund ) 5.Δ Quality Issues? ___ ( quality is expected to be excellent ) 6.Δ Contracting/Purchasing Issues? ___ ( if “Y”, attach explanation ) 7.Δ Resource Issues? ( Staff, Material, Equipment ) ___, ___, ___ 8.Δ Integration/Dependency Issues? ___ 9.Δ Catastrophe Possibility? ___ 10.Δ Other Issues? ___ ( Scope, surprise, opportunity, infrastructure, … ) 11.Δ Notices ( vacations, emergencies, changes, contact, … ): ________ _____________________________________________ Weekly Task Report (by WBS)

24. Day 1 in the pm # 24 / 28 Project Management Cook Earned Value Analysis (EVA)

25. Day 1 in the pm # 25 / 28 Project Management Cook Project Progress Summary ( : ) In-House ( : %$) Contracted ( : %$) Purchases ( : %$) Schedule: % on-time (budget wtd.) % completed (budget weighted) Estimated completion date Estimation trend (10 week) Schedule variance (budget wtd.) Schedule Performance Index Cost: % within budget % spent to date Budget variance Budget Performance Index Issues: Serious open (# : trend) Situation: (need mgmt. help?)

26. Day 1 in the pm # 26 / 28 Project Management Cook Problem Solving Procedure 1.Clarify – comprehensive, specific, quantitative 2.Suspect – generate suspect list for focus 3.Investigate – do triage on suspects, add new ones 4.Explore – identify possible solutions; use 5 whys 5.Screen – evaluate alternative solutions, have criteria 6.Rank – rank alternatives, systematically & judgmentally 7.Select – decide on best solution – convey to affected 8.Plan – plan and change Project Plan accordingly 9.Implement (Do) – and check carefully (this is ad hoc) 10.Evaluate, adjust, &, when done, record (for posterity)

27. Day 1 in the pm # 27 / 28 Project Management Cook Knowledge Map with Stages

28. Day 1 in the pm # 28 / 28 Project Management Cook Concluding Remarks  Questions and Answers  Thank you, again. You can find a copy of this lecture (500 KB) on the Internet at: http://cha4mot.com/PM