1. Personal Resiliency Linda Kas Sr. Manager Medtronic Employee Assistance Program

2. Resilience The ability to …spring back or rebound after being stretched, bent or compressed. The ability to …spring back or rebound after being stretched, bent or compressed. Ability to withstand or recover quickly from difficult conditions. Ability to withstand or recover quickly from difficult conditions.

3. Characteristics of Change Resilient People Positive and Self-Confident: They tend to have a positive view of themselves and confidence in their strengths and abilities. Positive and Self-Confident: They tend to have a positive view of themselves and confidence in their strengths and abilities. Flexible: They are open to different options when faced with adversity. Flexible: They are open to different options when faced with adversity.

4. Emotionally Mature: They are able to recognize how their emotions affect their behavior and have the capacity to manage strong feelings and impulses. Emotionally Mature: They are able to recognize how their emotions affect their behavior and have the capacity to manage strong feelings and impulses. Empathetic: Resilient people are able to sense others’ feelings and perspectives from both verbal and nonverbal cues. Empathetic: Resilient people are able to sense others’ feelings and perspectives from both verbal and nonverbal cues.

5. Focused and Organized: They can determine where they are headed and stick to that goal. Focused and Organized: They can determine where they are headed and stick to that goal. Proactive: They work with change rather than against it. Proactive: They work with change rather than against it.

6. Able to Reach Out: Resilient people are able to reach out to others for support in times of stress or change. Able to Reach Out: Resilient people are able to reach out to others for support in times of stress or change. *Adapted from several sources, including The Resilience Factor by K. Reivich & A. Shatte, “The Road to Resilience” (a brochure available through the American Psychological Association) and The University of Minnesota Extension Service website on “Reactive Versus Proactive Response to Change”.

7. Building Resilience Look for opportunities for growth in your personal journey. Look for opportunities for growth in your personal journey. Be aware of your frames of reference and seek other perspectives. Be aware of your frames of reference and seek other perspectives. Build on your learning from past successful change experiences. Build on your learning from past successful change experiences.

8. Overcoming Thinking Traps 1) Jumping to Conclusions: Making assumptions without relevant information What evidence do I have for what I’m thinking? Am I “mind-reading”—assuming I know what other people are thinking or intend?

9. 2) All or Nothing Thinking: Viewing things in absolute terms Am I being extreme in how I look at this situation? 3) Tunnel Vision: Filtering information so that we only see part of the whole picture. Am I able to see both the immediate and the larger picture?

10. 4) Magnifying & Minimizing: Are you confusing mountains and molehills? 5) Personalizing: Taking on too much responsibility for what is happening.

11. 6) Externalizing: Blaming or taking no personal responsibility. 7) “Should” Statements: Criticizing yourself or others based on how you think they “should” act or feel. *Adapted from Reivich, K., & Shatte’, A. (2002). The Resilience Factor: Seven Essential Skills for Overcoming Life’s Inevitable Obstacles. New York: Broadway Books, pp. 121-122.

12. Change Resiliency Assessment

13. What might you strengthen? Communication Communication Support Support Work Habits Work Habits Personal Awareness & Positive Attitude Personal Awareness & Positive Attitude Self Care Self Care

14. Life is change. Growth is optional. Choose Wisely. Karen Kaiser Clark

15. In Closing... “Through loyalty to the past, our mind refuses to realize that tomorrow’s joy is possible only if today’s makes way for it; that each wave owes the beauty of its line only to the withdrawal of the receding one.” --Andre’ Gide --Andre’ Gide