2. V RANGANATHAN corporate trainer nlp master practitioner

3. The story of store manager The doctor & patient School teacher & student Bus embarrassing moment

4. PARADIGMS Paradigms are frames of reference ‘we see the world not as it is but as we are,- or sometimes as we are conditioned to see. Our paradigms, correct or incorrect, are the sources of our attitudes behaviors & ultimately our relationship with others - STEPHEN R COVEY

5. Exercise 1 Have you ever had such experience where your assumption went wrong? What was the assumption you made? Think about some other assumptions you may have made. what will you do this week to work on one of them ?

6. EFFECTIVE HABITS Knowledge (what to, why to) Skills (how to) Desire (Want to) We are always conditioned by the gripping power of habits

7. Exercise 2 Think of two habits you have, one good & one bad Write down the knowledge, skill, desire connected with those habits; Are you willing to break away from bad habits? If so write down three things you will do immediately to break away from it.

8. MATURITY CONTINUUM INTERDEPENDENT INDEPENDENT DEPENDENT

9. PRIVATE VICTORY – habit 1 Be PROACTIVE

10. STIMULUS RESPONSE FREEDOM TO CHOOSE Self awareness imaginationconscience Independent will PROACTIVE MODEL

11. Proactive people recognize they are responsible ‘RESPONSE-ABLE’ RESPONSE ABILITY Responsibility is ‘ RESPONSE ABILITY ’ Proactive people recognize they are responsible ‘RESPONSE-ABLE’ Responsibility is ‘RESPONSE ABILITY ’

12. CIRCLE OF INFLUENCE

13. CIRCLE OF CONCERN

14. PRIVATE VICTORY- HABIT 2 BEGIN WITH THE END IN MIND

15. IMAGINING WHAT YOU WANT AS IF IT ALREADY EXISTS OPENS THE DOOR TO LETTING IT HAPPEN - -Shakthi Gawain

16. 1.If you are given all the power under the sun What would you be doing? 2.What will be your mission in life? 3.What will be your purpose for living? DEVELOP A PERSONAL MISSION STATEMENT

17. PRIVATE VICTORY habit 3 Put first things first

18. TIME MANAGEMENT MATRIX urgent Not urgent i M P O R T A N T N O T I M P O R T A N T 1 ACTIVITIES CRISIS,PRESSING PROBLEMS, DEADLINE DRIVEN PROJECTS 3 ACTIVITIES INTERRUPTIONS,CALLS,MEETINGS, PRESSING MATTERS 2 ACTIVITIES PLANNING,RECREATION, RELATIONSHIP BUILDING, RECOGNISING NEW OPPERTUNITIES 4 ACTIVITIES TRIVIA,PLEASANT ACTIVITIES, CHATTING, TIME WASTERS

19. The key to success Don’t simply prioritize your work; you need to necessarily work on your priorities The key is not to prioritize what is on your schedule, but to schedule your priorities

20. PRIVATE VICTORY BE PROACTIVE BEGIN WITH THE END IN MIND PUT FIRST THING FIRST

21. PUBLIC VICTORY – EMOTIONAL BANK ACCOUNT DEPOSITS WITHDRAWALS DISPLAYING KINDNESS & COURTESY KEEPING PROMISES CLEAR EXPECTATIONS LOYALTY TO THE ABSENT APOLOGISING DISPLAYING UNKINDNESS BREAKING PROMISES SHOWING DISLOYALTY HAVING CONCEIT, ARROGANCE EMOTIONAL BANK ACCOUNT IS A METAPHOR FOR TRUST IN RELATIONSHIP

22. PUBLIC VICTORY HABIT 4 THINK WIN WIN

23. WIN  INTEGRITY  MATURITY  ABUNDANC E MENTALITY

24. PUBLIC VICTORY HABIT 5 SEEK FIRST TO UNDERSTAND, THEN BE UNDERSTOOD

25. GENUINE LISTENING MEANS SUSPENDING MEMORY,DESIRE JUDGEMENT-AND FOR A FEW MOMENTS ATLEAST EXISTING FOR THE OTHER PERSON - M.P NICHOLS

26. EMPATHETIC LISTENING WITHIN THE OTHER’S FRAME OF REFERENCE ATTENTIVE LISTENING SELECTIVE LISTENING PRETEND LISTENING IGNORING WITHIN ONE’S OWN FRAME OF REFERENCE

27. PUBLIC VICTORY HABIT 6 SYNERGISE- is the habit of creative cooperation SYNERGY SYNERGY is respecting differences & finding new ways of working together SYNERGY SYNERGY means 1+1= 11 & not 2

28. PUBLIC VICTORY THINK WIN WIN SEEK FIRST TO UNDERSTAND, THEN BE UNDERSTOOD SYNERGISE

29. HABIT 7 SHARPENING THE SAW

30. The world for those who for something -- V Ranganathan F A L L S S T A NDND