1. Create a profile and have access to thousands of your business peers and leading research Company membership provides access to comprehensive best practices, performance metrics, and member managed surveys Flash Box to summarize options <this area should not have a different color or lines around it – see www.linkedin.com home page>www.linkedin.com What insight do you need today? Default View for initial greeting – what users see for www.ipeergrid.comwww.ipeergrid.com NOTE: This page will not be accessible once a member has signed in. Once a member has signed out, they will return to this page. Member Companies What our members are saying Should read “Already a member?” and “Not a member?” Privacy PolicyPrivacy Policy | About iPeerGrid | AdvertisingAbout iPeerGridAdvertising All content Copyright © 2005-6, iPeerGrid. All rights reserved.

2. Home Join Today Sign in Sign in page that displays once a user clicks “Sign in” from the greeting page. What’s new at iPeerGrid: Enterprise Best Practice Repository Enterprise Key Performance Metrics Member Managed Surveys Redesigned User Interface More Inquiry Flexibility & Data With the introduction of new features in 2006, we are taking the opportunity to also update our user agreement and privacy policy. By signing into your account, you agree to these updated policies.user agreementprivacy policy Email Address: Password: Forgot Password? Access to best practices, performance metrics and surveys is only available through Company membership.

3. View when “About iPeerGrid” is selected from Greeting page About iPeerGrid Home Join Today

4. View when “Privacy Policy” is selected from the Greeting or Sign in page Privacy Policy Home Join Today

5. View when “Advertising” is selected from the Greeting page Advertising on iPeerGrid Home Join Today

6. View when “User Agreement” is selected from Sign in page User Agreement Home Join Today

7. View when “Forgot Password” is selected from Sign in page Password Assistance Home Join Today Please enter the email address you used to create your iPeerGrid account, and we will send you a link to reset your password.

8. View when “Join Today” is selected (Part 1 of 3) Join iPeerGrid First Name: Last Name: Member Class: Choose Password: Re-enter Password: City: It takes just a minute to join. (Already an iPeerGrid member? Sign in.) Please enter the following information to create your account.Sign in. 1 Basic Information, email & password: Email Address: Your privacy is our top concern. We work hard to earn and keep your trust, so we adhere to the following principles to protect your privacy: We will never rent or sell your personal information to third parties for marketing purposes We will never share your contact information with another user Any sensitive information that you provide will be secured with industry standard technology You have the option at any time to inactivate your profile. This will prevent you from receiving peer inquiries or other notifications from members of iPeerGrid 6 or more characters State: Country:

9. View when “Join Today” is selected (Part 2 of 3) Company Name: Company Revenue: Industry: Job Classification: Process Area: (Select up to 5) Technology Area: (Select up to 5) 2 Company Information: Title: Receive Inquiries from my: Processing Options:3 Business Peers Consultants Software Vendors Yes No Inactivate My Profile? Yes No

10. View when “Join Today” is selected (Part 3 of 3) Basic Company 4 Membership Options: Company Access Code: By clicking “Join Now”, you are indicating that you have read, understood, and agree to iPeerGrid’s User Agreement and Privacy Policy.User AgreementPrivacy Policy Premium Promotional Code: Automatically bills at $19.95 per month Free Company level membership allowing unlimited users from participating companies Leave blank to purchase This amount is read from the pricing table, not hard coded

11. Home Peer InquiryNotifications Special Interest Groups ResearchEvents Membership OptionsMy ProfileChange Password Member Class: Member Since: Membership Type: Expiration: Job Classification: Process Areas: Technology Areas: Welcome, [Sign Out] Membership Status Total: Same Job Class: Same Industry: My Peers No Expiration (if Basic or Premium) or 99/99/9999 Basic, Premium or Company SIG Memberships: 17,770 These boxes do not have to be the same size. They can be expanded to accommodate max text. { Member Home Page - Default View after sign in and when “Home” tab is selected

12. HomePeer Inquiry Special Interest Groups Welcome, [Sign Out] View when “Membership Options” is selected Part 1 of 2 Membership OptionsMy ProfileChange Password, you are currently a member with access as described below: Membership Options: Basic PremiumCompany Peer Inquiries Search & Reply to Inquiries Post Inquiries Special Interest Groups* Join Special Interest Groups Search SIG Inquiries Post SIG Inquiries Notifications Send Notifications *Once a SIG is joined, access to all SIG functions is available NotificationsResearchEvents This only displays if member is signed in Menu bar will vary depending on whether user is signed in

13. Welcome, [Sign Out] View when “Membership Options” is selected Part 2 of 2 This button should read “Upgrade to Premium Membership” This button should read “Upgrade to Company Membership” Research Search & Download Content Upload Content Access Best Practices Access Performance Metrics Create & Manage Surveys Events Post Web Seminars Post Industry Events - Unlimited Access - Access with Transaction Fee- No Access This button should read “Show Transaction Fees”

14. HomePeer Inquiry Special Interest Groups Welcome, [Sign Out] View when “Show Transaction Fees” button is selected Part 1 of 2 Membership OptionsMy ProfileChange Password Member Type: Basic Premium Company Peer Inquiries Search & Reply to InquiriesFree Free Free Post Inquiries Included Included Special Interest Groups* Join Special Interest Groups Included Included Search SIG Inquiries* Included with SIG membership Post SIG Inquiries* Included with SIG membership Notifications Send Notifications Included NotificationsResearchEvents Menu bar will vary depending on whether user is signed in Transaction Fees

15. Welcome, [Sign Out] View when “Show Transaction Fees” button is selected Part 2 of 2 This button should read “Upgrade to Premium Membership” This button should read “Upgrade to Company Membership” Research Search & Download ContentFree Free Free Upload Content Included Included Access Best Practices Not Available Not Available Included Access Performance Metrics Not Available Not Available Included Create & Manage Surveys Not Available Not Available Included Events Post Web Seminars Included Post Industry Events Included Membership Fees BasicFree Premium Automatic Monthly Billing Company Per Year This button should read “Return”

16. HomePeer Inquiry Special Interest Groups Welcome, [Sign Out] View when “Upgrade to Annual Membership” is selected Membership OptionsMy ProfileChange Password Upgrade to Premium Membership Upgrading from Basic to Premium membership provides several significant benefits Unlimited Peer Inquiries Participation in Special Interest Groups Unlimited Ability to Upload Content to Site Promotional Code NotificationsResearchEvents

17. HomePeer Inquiry Special Interest Groups Welcome, [Sign Out] View when “Upgrade to Company Membership” is selected Membership OptionsMy ProfileChange Password Upgrade to Company Membership Upgrading to Company membership provides several significant benefits. about the research and tools we offer our company members. Access to Enterprise Best Practices Access to Enterprise Key Performance Metrics Ability to Create and Manage Surveys Company Access Code NotificationsResearchEvents Enter your company access code here or leave blank to purchase

18. HomePeer Inquiry Special Interest Groups Welcome, [Sign Out] View when 1) “Continue” has been selected from the “Upgrade to Company Membership” page and no company access code was entered. Part 1 of 2 Membership OptionsMy ProfileChange Password Purchase Company Access Code You have the option to purchase a Company Access Code directly from this site for immediate access to all research and survey capabilities, or we can fax an invoice for payment by check. Please contact us at sales@ipeergrid.com to receive an invoice.sales@ipeergrid.com We also realize you may have additional questions about our research and survey capabilities and would like to speak with one of our sales representatives. If so, please contact us at sales@ipeergrid.com and one of our representatives will contact you to walk you through our research process, content and our tools to maximize your research value and experience. In the meantime, you can about our research.sales@ipeergrid.com NotificationsResearchEvents If you do purchase a company membership online, please note the company access code and required email format and provide to other members of your company. They will need this information to create their company level profiles. This information will display after credit card processing.

19. HomePeer Inquiry Special Interest Groups Welcome, [Sign Out] View when 1) “Continue” has been selected from the “Upgrade to Company Membership” page and no company access code was entered. Part 2 of 2 Membership OptionsMy ProfileChange Password Purchase Company Access Code NotificationsResearchEvents The email address entered should be your company, not personal, email address as this will determine the standard email format for all other members of your company. Please contact sales@ipeergrid.com if your company will need more than one email format.sales@ipeergrid.com Enter you company email address:

20. HomePeer Inquiry Special Interest Groups Welcome, [Sign Out] View when 1) “Continue” has been selected from the “Upgrade” pages with a promotional code that makes the amount due $0, or 2) a valid company access code has been entered, or 3) “Buy Now” selected from Billing Information Page and cc processing successful for new or upgraded memberships Membership OptionsMy ProfileChange Password Congratulations! We hope you enjoy the many new benefits of your or membership. NotificationsResearchEvents Your Company Access Code is: Required ending email format is: Please pass this code along to other members of your company. There is no limit to the number of members from your company who can now join and enjoy full site access. { Only displays when a “company membership” has been purchased.

21. HomePeer Inquiry Special Interest Groups Welcome, [Sign Out] View when credit card processing is called (Part 1 of 2) Membership OptionsMy ProfileChange Password Billing Information NotificationsResearchEvents Purchase Summary Billing Information Transaction Type: Premium Membership Billing Amount: First Name: Last Name: Street Address: City: State: Postal Code: Discount Amount: $9,999.99

22. Welcome, [Sign Out] View when credit card processing is called (Part 2 of 2) Card Verification Number: Expiration: Country: Credit Card Type: Card Number: Save Information to My Profile:

23. HomePeer Inquiry Special Interest Groups Welcome, [Sign Out] View when “My Profile” is selected Membership OptionsMy ProfileChange Password NotificationsResearchEvents View / Edit My Profile This view, with one exception, should provide the same information in the same format as found in blocks 1, 2 and 3 of the “Join iPeerGrid” function. The member should be allowed to update any of these data fields. The exception is the members password. This information should not be accessible in this view.

24. HomePeer Inquiry Special Interest Groups Welcome, [Sign Out] View when “My Profile” is selected Membership OptionsMy ProfileChange Password NotificationsResearchEvents Change Password Current Password: New Password: Re-type Password:

25. HomePeer Inquiry Special Interest Groups Welcome, [Sign Out] View when “Peer Inquiry” tab” is selected Send a Peer InquirySearch Peer Inquiries NotificationsResearchEvents My Peer Inquiries My Mass Peer Inquiries My Select Peer Inquiries Inquiry Date Topic No. Replies Review 99/99/9999 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 999 Inquiry Date Sent To________________ Delete Review 99/99/9999, Reply Received? Yes or No

26. View when “Review” button is selected for a Mass Peer Inquiry (Part 1 of 2) Mass Peer Inquiry Details 99/99/9999 TopicNo. RepliesDate Company: Job Title: Process Area(s): Technology Area(s): Company Size: Industry(s): Job Classification(s): Created By Sent To Inquiry ID xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 999 xxxxxx Inquiry Description xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Reply to Inquiry Welcome, [Sign Out]

27. Inquiry Replies DateCompany Job TitleReply Description Contact Member 99/99/9999 xxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx 99/99/9999 xxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx Download Inquiry Back Welcome, [Sign Out] View when “Review” button is selected for a Mass Peer Inquiry (Part 2 of 2)

28. View when a “Reply to Inquiry” button is selected Reply to Inquiry Date: Inquiry Sent By: My Reply: Cancel This button should read “Send Reply” Welcome, [Sign Out] Topic: Description:

29. View when a “Contact Member” icon is selected Send Select Peer Inquiry Date: From: Message: Cancel This button should read “Send Inquiry” Welcome, [Sign Out] To: Topic:

30. View when “Review” button is selected for a Select Peer Inquiry (Part 1 of 2) Select Peer Inquiry Details 99/99/9999 TopicReply ReceivedDate Company: Job Title: Created By Sent To Inquiry ID xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Yes or No xxxxxx Inquiry Description xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Welcome, [Sign Out] Company:

31. Inquiry Reply DateCompany Job TitleReply Description Contact Member 99/99/9999 xxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx Back Welcome, [Sign Out] View when “Review” button is selected for a Select Peer Inquiry (Part 2 of 2)

32. HomePeer Inquiry Special Interest Groups Welcome, [Sign Out] View when “Send a Peer Inquiry” is selected Part 1 of 2 Send a Peer InquirySearch Peer Inquiries NotificationsResearchEvents Send a Peer Inquiry Send a Mass Peer Inquiry Define Peer Population Process Area: Technology Area: Company Size: Job Classification: Industry: My Inquiry: (Select up to 5) Promotional Code: Topic:

33. Welcome, [Sign Out] View when “Send a Peer Inquiry” is selected Part 2 of 2 Send a Select Peer Inquiry Find a Peer Process Area: Technology Area: Company Size: Job Classification: Industry: (Select up to 5) Continues from previous page

34. HomePeer Inquiry Special Interest Groups Welcome, [Sign Out] View when “Continue” is selected from the MPI section of the “Send a Peer Inquiry” page Send a Peer InquirySearch Peer Inquiries NotificationsResearchEvents Peer Inquiry Confirmation Peer Inquiry Submission Mass Peer Inquiry Price: Promotional Discount: Total Amount: Number of emails to be Sent: This button should read “Send Inquiry” Back Please note that all replies to your inquiry will be posted on iPeerGrid. You will not receive any reply emails.

35. Membership Search Results CompanyNameJob TitleIndustry Contact Member xxxxxxxxxxxxxxx xxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxx Back Welcome, [Sign Out] View when “Search” button is selected from the SPI section of the Send a Peer Inquiry page HomePeer Inquiry Special Interest Groups Send a Peer InquirySearch Peer Inquiries NotificationsResearchEvents xxxxxxxxxxxxxxx xxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxx xxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxx xxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxx xxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxx

36. Layout of emails received for an MPI > Subject: From: Dear, You have received an inquiry from one of your peers on iPeerGrid. This inquiry was sent to the peer population defined below. If you believe you should not have received this inquiry, please update your member profile or contact customer support at customersupport@ipeergrid.com. To reply to this inquiry, click the “Reply” button below. Please do not use the reply feature on your email system to reply to this inquiry. Your reply will be posted on iPeerGrid and available for all members to read. Inquiry Sent By: Process Area: Inquiry Description: Technology Area: Industry:, iPeerGrid Insight On Demand Job Classification: Company Size:

37. Layout of emails received for an SPI > Subject: From: Dear, You have been individually selected to receive an inquiry from one of your peers on iPeerGrid. If you believe you should not have received this inquiry, please update your member profile or contact customer support at customersupport@ipeergrid.com. To reply to this inquiry, click the “Reply” button below. Please do not use the reply feature on your email system to reply to this inquiry. Your reply will be posted on iPeerGrid and available for review only by the member named above. Inquiry Sent By: Inquiry Description: ; ; iPeerGrid Insight On Demand

38. View when “Reply” is selected from MPI email Reply to Mass Peer Inquiry Topic: My Reply: Cancel This button should read “Send Reply” To:, Inquiry Description:

39. View when “Reply” is selected from SPI email Reply to Select Peer Inquiry Topic: My Reply: Cancel This button should read “Send Reply” To: ; ; Inquiry Description:

40. HomePeer Inquiry Special Interest Groups Welcome, [Sign Out] View when “Search Peer Inquiries” is selected Send a Peer InquirySearch Peer Inquiries NotificationsResearchEvents Search Peer Inquiries Enter Search Criteria Process Area: Technology Area: Company Size: Job Classification: Industry: (Select up to 5) Keywords: (Separate by commas)

41. HomePeer Inquiry Special Interest Groups Welcome, [Sign Out] View when “Search” button” is selected from Search Peer Inquiries Send a Peer InquirySearch Peer Inquiries NotificationsResearchEvents Peer Inquiry Search Results Inquiry Date Topic No. Replies Review 99/99/9999 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 999 99/99/9999 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 999 99/99/9999 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 999 99/99/9999 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 999 99/99/9999 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 999 99/99/9999 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 999 99/99/9999 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 999 99/99/9999 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 999 99/99/9999 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 999