1. Volunteer Portal - Overview 1 2011 Regional Meetings – St Louis

2. AARP Tax-Aide Volunteer Portal 2 2011 Regional Meetings – St Louis A web-based and centralized access point that provides a single and secure access to All AARP Tax-Aide Information, Applications, Databases and Reporting Accessibility based on volunteer title and other requirements Simplification and consistent presentation of the forms, tools and interfaces used for data entry, search and reporting Training Materials on the Portal and all applications can be found on the Extranet Training Tab http://assets.aarp.org/www.aarp.org_/taxaide/www.aarp.org/sk/taxaide/training.html

3. Current Portal Application Access by Volunteer Title 3 2011 Regional Meetings – St Louis Training Materials on the Portal and all listed applications can be found on the Extranet Training Tab http://assets.aarp.org/www.aarp.org_/taxaide/www.aarp.org/sk/taxaide/training.html

4. Future Portal Application Volunteer ShareNet (Formerly Extranet) 4 2011 Regional Meetings – St Louis Move Extranet contents currently open to the public and maintained by AARP IT to secured and easy to use interface to be called “Volunteer ShareNet” Contents can be updated by Tax Aide staff at any time Access to the contents is determined by the user’s volunteer positions Systems maintained in parallel during transition Volunteer ShareNet in PORTAL EXTRANET

5. Volunteer ShareNet Menu - Access by Title New Areas: ERO Bulletin, Technology Bulletins and TCS Bulletins and Tasks can only be accessed by the specific title. Operations (new menu): contents to be determined. 5 2011 Regional Meetings – St Louis Fuzzy replace with screenshot

6. Sample Volunteer ShareNet Screen 6 2011 Regional Meetings – St Louis

7. Portal Registration Roll Out Portal registration requires all AARP Foundation Tax-Aide Volunteers to have a unique email address. E-mail address may not be shared with another volunteer, AARP member or AARP. org registered user. ADS and National Office will assist in case of a conflict with E-mail addresses.

8. Portal Pre-Registeration Volunteers who are not already registered by the listed dates below will be pre-registered by the National Office using their existing VMIS Tax-Aide E-mail address as the Login ID.  All Leaders – 12/31/11  All Existing Non-Leaders – 1/15/12  All New & Returning Volunteer – 2/15/12 Volunteers will be provided with a Password by E-mail upon registration.

9. Log-In /Registration Support 9 2011 Regional Meetings – St Louis AARP HelpDesk – HelpDesk@aarp.org – 1-888-925-2002 (M-F, 8am-11pm EST) When to contact HelpDesk – Wish to change login email address Changing email address in Volunteer record will NOT change Portal login email address – Trouble registering

10. Portal Application Support 10 2011 Regional Meetings – St Louis Training Material on Extranet under Training http://assets.aarp.org/www.aarp.org_/taxaide/www.aarp.org/sk /taxaide/training.html National Tax-Aide Support When to contact Tax-Aide If you can log in to the Portal, contact TaxAide@aarp.org for assistance with accessing and/or using Portal applicationsTaxAide@aarp.org

11. AARP Foundation Tax-Aide E-mail Address 11 2011 Regional Meetings – St Louis Changing the email address that you use for Tax-Aide related correspondence? Notify the state ADS who will update your volunteer record, AND Send an email to HelpDesk@aarp.org to have your Volunteer Portal login email address changed – the ADS cannot update Portal login information.HelpDesk@aarp.org