2. The Future of Unified Communications Jim Greenway VP, Marketing, U4EA UC Definition SMB a Large Opportunity –Market for UC in SMB –Examples Conclusion

3. 3 What Exactly is UC? Unified Communications

4. 4 UC Description and Market Direction Unified communications (UC) offer the ability to significantly improve how individuals, groups and companies interact and perform. UC enables multiple communication channels to be coordinated. Key technologies include: –Internet Protocol (IP)-PBX, –Voice over IP (VoIP), presence, –E-mail, –Audio and Web conferencing, –Videoconferencing, –Voice mail, –Unified messaging and instant messaging (IM). Gartner expects many barriers to slowly be resolved and that, in 2008, UC will enter an early mainstream adoption phase globally.

5. 5 Tuesday, September 15, 2015U4EA Technologies SMB Market Size – United States Source: IDC 2006 SMBs spend $34.4 B on telephone bills each year –There are roughly 8 million SMBs with an average of 6.63 lines –The average bill is $55/month/line SMBs spend $22.7 B on wireless each year –83% of SMBs use wireless phones –The average wireless phone bill is $56/month/subscriber

6. 6 Tuesday, September 15, 2015U4EA Technologies SMB Market Growth Opportunity Advanced Data and Voice Applications Telephony Data Applications

7. 7 SMB Customers Need:  Capital outlay replaced with operating expense and low upfront investment  Flexibility in adding new services  Outsourced complexity and technical staff with single point of contact  Ease of adding additional capacity  Simple means of supporting remote access and nomadicity The SMB is looking for…Business Made Simple… It is an economic decision SMB Hosted Unified Communications Resonates

8. 8 Tuesday, September 15, 2015U4EA Technologies Powerful “Single Service” Bundle Retain existing desktop client & centrex telephone while supporting new multimodal communications Simple Outsourcing of Equipment and associated capital costs Focus on core business not telecom/IT Convenient “One Stop Shopping” for both telecom and IT services Enjoy service reliability via Service Provider SLA Expanded Access to Desktop Meet the needs of a distributed nomadic workforce with OC VoIP and telepresence availability Carrier Hosted Unified Communications Value Proposition to SMB Complete Outsourcing Opportunity Service Provider Infrastructure Advanced UC Server Unified Comm’s Client SIP Phone Softswitch NAT SMB UC

9. 9 Tuesday, September 15, 2015U4EA Technologies Key Challenge is the WAN Access Enabled by a Single Edge Device – The MSBG Local PSTN Switch Application Server Call Server/Softswitch PSTN Gateway Carrier Network Multiple Network Elements 1 2 3 4 Router Firewall & IDS & VPN Ethernet Switch QoS/BW Mgt. Traditional CPE Paradigm SIP Phones VoIP G’way 5 Separate Elements SIP Soft Clients WAN or Public Internet PC / WorkstationLaptop Hosted SMB CPE Paradigm MSBG Simplicity via Integration SIP Phones & Soft Clients SIP Gateway MSBG: SMB Hosted Services Made Simple

10. 10 Tuesday, September 15, 2015U4EA Technologies MSBG as a UC Gateway IP Network (survivability and emergency calls) PSTN Phones Enterprise or VoIP Service Provider SMB or Branch Office PBX phones PCs and Servers UC Stations Legacy PBX PSTN Media Server Application Servers Softswitch with SIP/MGCP Trunking Gateway T1/E1/PRI/FXS OCS ServerMediation Server T1/E1/PRI/ADSL or Ethernhet MSBG Funcitionality Bandwidth Management w/QoS SIP/MGCP Session Controller T1/E1/PRI or POTS Voice Gateway Router, NAT, Firewall

11. The Future of Unified Communications Jim Greenway VP, Marketing, U4EA SMB Looks Like a Large Unified Communications Opportunity! Thank You!