1. Phil Harris Department of Criminal Justice Temple University CJCA New Directors Training 2011 Ready to Lead

2. How I look at my job depends on where I am now Relationship to the organization Experience My values Vision for the Organization Management style Organizational context My personal goals

3. Organizational Context Structure of agency Structure of agency Fiscal health and stability Fiscal health and stability Unions Unions Recent history – Recent history – Legacy of prior director Legacy of prior director Experience of agency with change Experience of agency with change See The Sweat List

4. Leadership Essentials TRUSTRELATIONSHIPSVISIONINFLUENCECOURAGEDEVELOPMENT

5. vs. Management Management is about order and consistency Leadership is about direction and change Mission + Determination

6. Leading inside Leadership development Leadership development Professional relationships with employees Professional relationships with employees Addressing proactively problems central to organization’s mission Addressing proactively problems central to organization’s mission Linking the FORMAL and informal cultures of the organization Linking the FORMAL and informal cultures of the organization

7. Leading Outside Developing and maintaining political support Developing and maintaining political support Developing resources Developing resources Educating stakeholders Educating stakeholders Supporting initiatives consistent with mission Supporting initiatives consistent with mission Professional networking Professional networking Involvement in professional organizations Involvement in professional organizations

8. Power and Networking Professional colleagues as sources of experience, ideas and feedback Professional colleagues as sources of experience, ideas and feedback Professional organizations as sources of stimulation, knowledge and access Professional organizations as sources of stimulation, knowledge and access Research centers as sources of current knowledge, technical skills and expert support Research centers as sources of current knowledge, technical skills and expert support CEO’s of local agencies as collaborators CEO’s of local agencies as collaborators

9. Reaching Out Who do you go to when you are unsure about how to handle a difficult or complex policy situation? Who do you go to when you are unsure about how to handle a difficult or complex policy situation? Who do you go to when you are facing a difficult political situation? Who do you go to when you are facing a difficult political situation? Where do you go to get research evidence about best practices? Where do you go to get research evidence about best practices? How do you learn about key issues facing juvenile corrections? How do you learn about key issues facing juvenile corrections?

10. The time issue Average term is just over 2.5 years How do things work here? How do things work here? What’s our mission? What’s our mission? Develop your networks Develop your networks Develop organizational capacity, including other leaders Develop organizational capacity, including other leaders Foster a culture of learning Foster a culture of learning Join with others to accomplish critical objectives Join with others to accomplish critical objectives

11. Principles of Ethical Leadership Ethical Leadership Respects Others Builds Community Serves Others Shows Justice Manifests Honesty

12. “When the best leader's work is done, the people say, 'We did it ourselves.'” Ken Blanchard