1. Annual Canadian UGM 2007 Visual User Group Nov 21 st 2007 Toronto, Ontario

2. Agenda Infor Visual Roadmap and 6.53 Shop9000 SharePoint Products –Sharepoint Visual Collaboration Center –Sharepoint OPV –Sharepoint Quality –Reports Pro 2007 Customer Profiles – best practices Break out sessions

3. Breakout Sessions RBCRogersStaging CRM becoming RM Best practices Implementation/Upgrade Management Reporting Break 6.53 Deep Dive Technology Sharepoint Suite MRP / Physical Count/Cycle Count

4. 653 Lab Hands on Lab across from the bar Come play with 653 5:00 – 4 laptops - 15 minute sessions Speak to Ed at table to book the time slot

5. What’s New New Staff New Customers New Markets New Products, Services and Processes

6. New Staff Philip Landow –Shop9000 President Jane Chan –Resource Manager Focusing on staffing base service requirements Doug Kreller –Account Manager Focusing on base customer needs

7. Still going strong Lots of activity with new and base customers –Added 74 new customers in last 12 months –Managed Over 200 projects

8. Markets Served Now active with local support in –Montreal –Toronto –Edmonton –Calgary –Vancouver –Ottawa

9. David Mueller Visual 6.53; Personalized Productivity Release

10. Extend Extending the Infor solution footprint Evolve Innovative new solutions Enrich Enriching existing Infor solutions Infor Product Strategy Enriched Infor Solution Infor Solution

11. Extend Evolve Enrich ERP Infor ERP VISUAL Summary  Maintain, support and advance major product lines  Industry standard SOA- enablement for increased interoperability  Increase usability through the Infor User Experience Center of Excellence Commitment  Respond to changing business demands with new functionality  Leverage out-of-the-box best- in-class Infor solutions as well as 3 rd party solutions  New role-based user experience based on well- defined personas Extended Value  New innovative solutions for evolving business needs  Mix and match Infor and non- Infor solutions and components for continuous and non-disruptive innovation  Integrated and collaborative user experience Drive Innovation Customer ecosystem VISUAL CA BD

12. Project Summary – Infor ERP VISUAL 6.5.3 Enrich Enrich Project: 6.5.3 Target: 1 st Q 2008 –50 + Enhancements Personalize Productivity Projects “Version 6.5.3 is intended to allow the user to personalize their VISUAL experience and meet many regulatory requirements”

13. New Sharepoint Products VCC Quality OPV Shop Reports II

14. New Products Visual Sharepoint Products

15. New Products Visual E-Workshops / Seminars

16. New Service Professional Service Offering –Fixed Fee, Fixed Scope We recognize the need for improved products and services. We have the resources, tools and service programs to help. Each program is unique in its services and pricing. We have identified the need for these programs and want to respond to that need with the best possible pricing to you.

17. New Process Professional Services include: Project Methodology –Fixed Fee –Fixed Scope

18. New Process Customer Care Project Control. –Communication DETAILED PROJECT HEALTH INDICATORS SUMMARY STATUS Team PArticipation 8 Organization al Support 8 As Planned Understandin g 8 SOP Development 8 On Schedule 6 Technical Environment 8 Scope Focus 8 Homework/S etup Progress 8 Major Issues: 0 Parking Lot Issues: 0 Other Issues: 0 Project Schedule Variance: 0 Average Schedule Variance: +5

20. Customer Profiles Silex Croven Crystals Filamat Magickwoods

21. International INFOR Outstanding Enterprise Solution Lorne Gauer, President Todd Stephens, Plant Manager

22. Outstanding Infor Implementation Award Winner - Silex specializes in the design, manufacture and supply of products for use in industrial applications leading to a quieter life. Products include industrial silencers, emission control products, insulation blankets, connectors, expansion bellows and exhaust accessories. Design performance, product quality and customer satisfaction are the basis for our success and we strive to continually improve our commitment to each one.

23. Why Change? Preferred State Current State Visual Mfg Core Visual Mfg Advanced Phase I Phase II – Advanced Phase 3 – Re-inventing the Organization For Growth Scalable Solutions Phase 1 - The Visual Foundation CRM Configurator Quoting/Estimating Shop Floor Financials The Change Model The Opportunities Be a Market Leader Value Added Services Grow the business The Opportunities Be a Market Leader Value Added Services Grow the business Driving Force Offshore Competition Disconnected Systems Managing Growth Driving Force Offshore Competition Disconnected Systems Managing Growth Preferred State Reduced Lead Times Visibility – Real Time Analysis Profitability Awareness High User Adoption Key Performance Indicator Tracking Managing Change

24. Outstanding Canadian Implementation Rob Boomhower, MIS Sherry Licis, Production Manager

25. Outstanding Canadian Implementation Croven Crystals is well known in the military and telecom industries for producing some of the finest crystals available. Low phase noise and low aging are characteristics of our crystals that are critical to performance of a variety of products from cell phone networks to surveying spacecraft. The people of Croven Crystals take pride in providing you with crystals that exceed your requirements, at a good price and in a consistent, timely fashion.

26. Why Change? Preferred State Current State Visual Mfg Core Visual Mfg Advanced Phase I Phase II – Advanced Phase 3 – Re-inventing the Organization For Growth Scalable Solutions Phase 1 - The Visual Foundation CRM Configurator Quoting/Estimating Shop Floor Financials The Change Model The Opportunities Be a Market Leader Value Added Services Grow the business The Opportunities Be a Market Leader Value Added Services Grow the business Driving Force Offshore Competition Disconnected Systems Managing Growth Driving Force Offshore Competition Disconnected Systems Managing Growth Preferred State Reduced Lead Times Visibility – Real Time Analysis Profitability Awareness High User Adoption Key Performance Indicator Tracking Managing Change

27. Enrich, Extend, Evolve John Lambert, General Manager Nash Velinovic, Plant Manager

28. Enrich, Extend, Evolve Filamat Composites provides a cost-effective alternative to steel and other metal. We specialize in fiberglass tanks. Most products made of steel or plastic can be made of fiberglass Resists destructive expansion of freezing water Lightweight, generally 1/5 the weight of steel Exceptionally strong, can be designed to meet specific strength requirements Can be formed into virtually any shape

29. Why Change? Preferred State Current State Visual Mfg Core Visual Mfg Advanced Phase I Phase II – Advanced Phase 3 – Re-inventing the Organization For Growth Scalable Solutions Phase 2 - The Visual -Scheduling - MRP - Quality - Customizations - Workflow The Change Model The Opportunities Be a Market Leader Value Added Services Grow the business The Opportunities Be a Market Leader Value Added Services Grow the business Driving Force Offshore Competition Disconnected Systems Managing Growth Driving Force Offshore Competition Disconnected Systems Managing Growth Preferred State Reduced Lead Times Visibility – Real Time Analysis Profitability Awareness High User Adoption Key Performance Indicator Tracking Managing Change

30. Best Phase 2 Robert Lex, Operations Manager Siva Seevaratnam, MIS

31. Enrich, Extend, Evolve MagickWoods produces bath furniture which is elegant yet functional. Our vanities are fully assembled and ready to install when delivered, ensuring a solid quality construction which is among the most durable in the industry.

32. Why Change? Preferred State Current State Visual Mfg Core Visual Mfg Advanced Phase I Phase II – Advanced Phase 3 – Re-inventing the Organization For Growth Scalable Solutions Phase 2 - The Visual -Scheduling - MRP - Quality - Customizations - Workflow The Change Model The Opportunities Be a Market Leader Value Added Services Grow the business The Opportunities Be a Market Leader Value Added Services Grow the business Driving Force Offshore Competition Disconnected Systems Managing Growth Driving Force Offshore Competition Disconnected Systems Managing Growth Preferred State Reduced Lead Times Visibility – Real Time Analysis Profitability Awareness High User Adoption Key Performance Indicator Tracking Managing Change

34. Infor365 Online Support http://www.infor365.com/login/login.aspx http://www.infor365.com/login/login.aspx Optimize your support Log the on the website before you call If you need help let us know

35. What’s New New Staff New Customers New Markets New Products and Process’s

36. Breakout Sessions RBCRogersStaging CRM becoming RM Best practices Implementation/Upgrade Management Reporting Break 6.53 Deep Dive Technology Sharepoint Suite MRP / Physical Count/Cycle Count