1. REDUCTION OF ‘OUT OF POCKET’ EXPENSES OF PATIENTS THROUGH INNOVATIVE PRACTICES OF THE GOVERNMENT OF WEST BENGAL

4. Additional Delivery System of Medicines & Consumables 24 Hours at affordable cost through a chain of Fair Price Medicine Shops.

6. PeriodGross sales (MRP) in INR Discounts availed by patients (in INR) Number of patients Dec 2012 - Oct 2014 (23 months) 489 crore303 crore1.08 crore The Ministry of Health, Government of India has requested all the State Government to consider adopting the West Bengal model with or without modifications in accordance with their requirements.

7.  Access to advance Diagnostic Imaging Facilities & Dialysis Services at affordable cost for reduction of out of pocket expenses of the patients  Equipments (Digital X-Ray, CT Scan, MRI scan and Dialysis machines) procured by the State Government by utilizing available funds (147 crore INR)  Services through operation & management partners under PPP round the clock  Total of 47 Hospitals covered under the scheme for different services. Already, services became functional in 20 hospitals

8.  The selected O&M partners pay a fixed concession fee for each of the services in the concerned hospital. Selection of O&M partners undertaken on the amount of concession fee offered by the technically qualified applicants  The concession fees are fully utilized for the benefit of free services to the poor patients under this scheme. Adjustment of concession fee vis-à-vis free services are system generated in the soft ware installed in the centre  The O&M partners collect user charges from hospital patients on approved rates which are significantly lower than the market rates

10. PeriodGross Revenue INR Discounts availed by patients (in INR) Number of total patients Number of free patients March – October 2014 (8 months) 1.25 crore34.20 lac180044622 Initial Benefits & Reduction of Out of Pocket Expenses

11.  Reform in the free drug policy from June 2011 to enhance availability of essential and vital drugs free of cost to the ailing patients in all the Government Hospitals for reduction of out of pocket expenses  Significant increase in the budget allocation for drugs which is at present Rs 403 crore annually  Revamping in the entire policy on procurement of drugs. Pre-qualification of participating organizations in the tender now made mandatory to ensure quality medicines from the manufacturers

12. A dedicated web enabled software ‘SMIS’ (Store Management Information System) introduced to generate procurement orders against fund allotments. No manual processing of orders and bills are allowed. Quality audit for drugs strengthened. Inclusion of NABL accredited testing laboratories have been made Benefits for the patients Substantial increase in the availability of essential and vital drugs for free supplies to the ailing patients with benefits of more than Rs 400 crore annually

13. The State Government has issued Order to allow free services for therapeutic, surgeries, Beds, Diagnostics and Pathological investigations to all patients in primary and secondary hospitals in the State Benefits for the patients All patients in the hospitals are treated at par with principles of equity and universal access to health care services

14. CONCLUSION Summary of reduction of out of pocket expenses in two years through innovative practices of the Government of West Bengal PRODUCTS/SERVICESREDUCTION OF OUT OF POCKET EXPENSES (INR) FAIR PRICE MEDICINE SHOPS THROUGH PPP303.0 CRORE FAIR PRICE DIAGNOSTIC FACILITIES AND DIALYSIS SERVICES THROUGH PPP 0.34 CRORE FREE DRUG POLICY403.0 CRORE TOTAL REDUCTIONS706.34 CRORE

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