1. 5 Critical Components of an Enterprise Storage Management Framework Steve Duplessie Founder/Senior Analyst The Enterprise Storage Group www.enterprisestoragegroup.com

2. Enterprise Storage Management Why Bother? –Because You Need To Become A Utility Deliver Storage QoS Create, Deliver and Prove SLA’s Know Your Costs, Collect Your Rent

3. Enterprise Storage Management Is It Even Possible? –The Patriots Won The Super Bowl, Anything is Possible –It Will Take a New Infrastructure Paradigm Pirus, Cloverleaf Communications and a slew of smart switch makers are on the horizon –It Will Take Enterprise Storage Management

4. Enterprise Storage Management To date, storage management is an ad hoc collection of disparate tools, predominately independent device management utilities (aka just buy 3X what we need). ESM is the #1 cost (and potential cost saving) portion of the Data 2000 IT departments moving forward.

5. The Building Blocks of Information Availability Information Availability Utility-Type Infrastructure Dynamically Able to Provision Charge/ Bill back Policy Managed Enterprise Storage Management Network & System Management Network & System Management Application Management Source: Enterprise Storage Group, May 2001

6. Enterprise Storage Management What Do IT Objectives call for? 1. The ability to understand what they have 2. Understand usage patterns by storage assets 3. Understand usage patterns by line of business 4. An easier way to guarantee information availability in order to meet business objectives

7. Enterprise Storage Management What Does IT Operations Want? 1. The ability to modify their storage world 2. The ability to create storage policies 3. The ability to restore — 100% of the time 4. The ability to USE disparate hardware assets

8. Enterprise Storage Network Source: Enterprise Storage Group, July 2001 FC/SCSIFC/IPIP SCSI over IP Block Storage File Storage InfiniBand Fibre Channel Network Ethernet Network Application Database Servers Application Database Servers Heterogeneous Protocols Heterogeneous Protocols Heterogeneous Networks Heterogeneous Networks Heterogeneous Services: Raw Device File Services DB Services Heterogeneous Services: Raw Device File Services DB Services Heterogeneous Devices Heterogeneous Devices

9. Enterprise Storage Management What’s Beyond ESM? –Automated Action based on Business Rules Policies and Procedures Best Practices Attributes

10. Storage Requirements Differ by Industry Value Time Print Media Engineering Healthcare Source: Enterprise Storage Group, 2001

11. Storage Requirements Differ By Line Of Business Value Time Marketing Software Development Financial Rev 1.0 Rev 2.0 Source: Enterprise Storage Group, 2001

12. ESG’s Enterprise Storage Management Model Enterprise Storage Management Storage Virtualization Storage Resource Management Storage Network Management Data Management Storage Policy Management Source: Enterprise Storage Group, June 2001

13. Enterprise Storage Management Storage Resource Management –SRM provides (at a base level) the ability to discover assets and correlate them to users/application, etc. –SRM provides the ability to visualize what data is where – what is duplicate, what is wasting space, what is being backed up that shouldn’t be.

14. Enterprise Storage Management Virtualization –The great equalizer — it allows you to neuter the “brand”, creating equality among array vendors. Creates the ability to “use” disparate assets. Enables heterogeneity.

15. Enterprise Storage Management Data Management –Backup/Restore/Bus. Continuance, H/A, HSM, etc. Data Management delivers the key components of information life cycle management.

16. Enterprise Storage Management Storage Network Management –SNM delivers topology mapping and discovery, device management, zoning, multi-pathing, etc. in order to enable a visual overview with the ability to drill down.

17. Enterprise Storage Management Storage Policy Management –User policies are implemented, which feed (ultimately) automated processes in all other areas. Likewise, all other ESM areas feed into the Policy Engine.

18. What Needs to Be Considered? Type of Content Quality Of Service Size Protection Levels Locations Backup & Archiving Policies Storage Management Attributes

19. Enterprise Storage Management Who Contends For The Framework? –EMC –CA –HP –BMC –Tom Brady –Sun (yes, Sun) –IBM (Tivoli) –Veritas

20. Enterprise Storage Management Go To WWW.ENTERPRISESTORAGEGROUP.COM WWW.ENTERPRISESTORAGEGROUP.COM Free Research Subscription For IT Professionals (assuming you’ll agree to participate in ESG’s periodic research studies)

21. Questions?  Steved@enterprisestoragegroup.co m Steved@enterprisestoragegroup.co m