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Future Directions New Growth Plans for Zensar Ganesh Natarajan Analyst Meet, Feb 23, 2007 Mumbai, India A CMMI Level 5 Company www.zensar.com
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Indian IT-BPO sector growing at 28%; industry aggregate to reach USD 47.8bn, in FY2007 Tenfold growth over a decade 4.8 6.0 8.2 12.1 13.5 16.1 21.6 28.5 37.4 47.8 of GDP USD Billion Direct Employment
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The Growth story of Zensar… Rs Cr
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Steady Progress over the Years… 18141186Annuity ODC clients 58%48%41%35%32% % ODC Business 45.9%42.8%38.4%31.7%24.1%Offshore Business 22.5 35 345 2004/05* 42171611PBT 58262421EBITDA 428267228187Revenue 2005/062003/042002/032001/02Parameter (Rs Cr) * 2004/05 Financials exclude the Land Sale YTD Apr- Dec 06 435 59 51 43% 20 64%
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Good to Great – we have set up a platform for accelerating this growth ! Three platforms set up – Global Outsourcing, Innovative Technology Solutions and Enterprise Application Services, which enshrine key horizontal and vertical practices to meet the need of all global clients. Year To Date growth continues to be excellent – Over 40 % in revenues and 100 % in profits. Investments in Solution Blueprinting technology and Global Delivery Platform Process Innovation is enabling the creation of a global footprint for collaborative development – Pune, Hyderabad, Shenzhen, Slough, Johannesburg, Gdansk, Sao Paolo, San Jose and Princeton. Management team fully in place and world class processes and human resource practices are enabling us to meet and exceed the expectations of existing and new clients.
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Innovative Technology Solutions Business Process Outsourcing Service Lines Application Development Application Support & Maintenance Infrastructure Management Independent Testing Services Consulting Application Portfolio Management Enterprise Application Services Service Lines HR Shared Services Knowledge Process Outsourcing Transaction Processing Voice Application Modernization Embedded Systems Product Engineering Services Legacy Migration Enterprise Resource Planning [Oracle/ SAP, PS Business Intelligence and Datawarehousing Telecom Utilities Retail Manufact uring Pharma Textile Dairy Financial Services Engineerin g Services
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SBU Performance Revenue (In Rs. Lakhs) 2005-06 Nine Months ended 31st Dec 2006 Annualized - 2006-07 Expected Growth (2006-07 over 2005-06) Growth Expected in 2007-08 APM25,172 23,85031,80026%27% BPO985 1,7772,369141%69% GOS26,157 25,62734,16931%30% EAS9,300 11,78515,71369%121%* Others7,422 6,0388,0518%-27%** Total 42,879 43,45057,93335%55% *With Acquisition **Due to restructuring of services
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Process Innovation- GDP Global Delivery Platform Delivery Hub Running ERP/SBP Order Complete Order Processing Allocate Track Monitor Design Distributed Solution Design Develop Design Transformation Test Distributed Testing Req. Analysis Requirement specs by Customer Reps & SMEs Order Entry Customer Approval of Order Customer Sign-Off on Order
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ideas experience intellect Americas Asia Pacific Europe Communities Business Model Innovation Academic Inst. Small & Medium IT Cos. Communities Individuals SME ISV/OEM GDP Partners
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A truly Ambidextrous Organization IT-BPO Services Application Development & Maintenance ERP Services (Oracle) Appln Modernization Testing Services ERP (SAP) Services Infrastructure Mgmt Shared Services BI/DW Global Delivery Platform SBP led solution development Product Engineering Embedded Systems Business-IT Consulting 2001-2006 2005-2008 2006-2010 Core ServicesNew ServicesInnovation Solution Further push for growth and profitability increase Push new customer acquisition and expand market share Incubate businesses that will provide differentiation over the next 3-5 yrs EXPLOITEXPLORE
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Good to Great – Opportunities identified Scale the successful Enterprise practice by acquisition of significant Oracle company in the US. Consolidate tremendous market share in South African market by merging with a BEE company in the territory. Scale the operations in three language markets – Japan, Germany and Latin America by equity and / or strategic partnerships. Build credentials and customer base in new areas like collaborative software development, SaaS and Services Oriented Architecture. New winds in the growth sails of all Zensar focus areas.
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The First Step Zensar poised to become one amongst the top 10 Oracle Organizations in the World! Zensar announces the acquisition of ThoughtDigital
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Company Snapshot Parameter ThoughtDigital Origin 2000 Location New York Ownership SOA Management Managed by 5 Partners No.of employees 120 Revenue (2006) $ 27 mn EBITDA (2006) $ 3 mn Company Snapshot
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Services Offered Implementation Services: – Provides full lifecycle Oracle EBS expertise spanning Project Management, Training, Functional, Technical, and Database Administration skills Deep experience across entire Oracle EBS suite Financials, Projects, Supply Chain, HR/Payroll, CRM, and Manufacturing Oracle EBS and Special Edition implementation services Upgrade Services: – Oracle EBS Upgrade Services Support Service: – Comprehensive Oracle EBS post-production support services
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Customer Landscape Top Customers Anteon/USPS York Water Company Primavera ADP Employer Gartner Infor PRE CBS EFS Cingular Wireless % of Revenue Top 5 Customers account for 40% of Revenue Top 10 Customers account for 63% of Revenue
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Vertical Synergies ThoughtDigital has an impressive customer landscape comprising names from the following verticals (YTD Dec’06): Zensar’s prominent verticals have shown a steady growth through the last few quarters (YTD Dec’06): Common verticals like Financial Services and Manufacturing will grow from strength to strength!
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Strategically, Zensar could become one of the Top 10 Oracle Implementers in the World Strong Oracle Relationship TD’s US base can increase Zensar’s competitiveness in the US market (East Coast) TD’s list of clients can add significant business to Zensar’s non Oracle offerings TD’s revenue can add significant mass to Zensar’s organic growth Balanced Implementation, Upgrade and Managed services portfolio TD has considerable presence in verticals like Financial Services, Manufacturing and Consumer Products where Zensar has developed a commendable level of expertise Good reputation and references for top quality Oracle Implementation in target geography and verticals Profitable and revenue generating with an experienced Management Team Investment Objectives
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Zensar – TD A Tier 1 Oracle Solutions Partner
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Guidance For 2007-08 Aggressive revenue growth to clock revenues of over Rs 850+ crores in FY 08 with Enterprise Services share up from 27% to 39% Continue to scale profits faster than revenues and achieve the magic figure of 10 % PAT Increase manpower productivity by 10 % through effective deployment of GDP technology and process and business model innovation
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Thank You ganeshn@zensar.com A CMMI Level 5 Company www.zensar.com
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