1. ePATHUSA’s Application Development & Maintenance Services
Software Services
Enterprise Solutions

2. Application Maintenance Services

3. Application Development Process

4. Application Maintenance Process

5. Application Maintenance Methodology
P h a s e I
Select team based upon the execution platform, operating systems, software environment, business environment, databases, etc.
Obtain thorough understanding of the business domain and a complete understanding of the application implementation
Configure the right maintenance model along with a gradual knowledge transfer to the maintenance team.
P h a s e II
Stabilize infrastructure and the support processes
Obtain thorough understanding of the scope and complexity of technical and business issues
Distribute work between client and maintenance teams
Provide training in the areas required to the maintenance team under the guidance of the onsite team
Schedule workload and system analysis
P h a s e III
Acquire complete knowledge of application execution environment, operational knowledge, business logic and structural/design knowledge
Maintenance team to perform most change request activities on its own, including help desk calls
Client team to retain highly critical activities like change prioritization and version control
P h a s e IV
Provide steady state support
Assume entire maintenance operation, from versioning and end-user support, to help desk activities

6. Domain Expertise Finance Health Care and Health Sciences Manufacturing
Distribution
Material Management
Engineering and Design Automation
Logistics
Retail
Hospitality
Construction and Infrastructure
Education
Finance 6

7. Enterprise Solutions Software Services Software Services
Microsoft .Net: Web, Windows & Mobile
Microsoft Server Systems: BizTalk, SharePoint
java/J2EE: Web, Windows & Mobile
LAMP: Web Solutions
ORACLE Practice .
Implementation
Oracle E-business Suite 11i, Release 12
Oracle Database & DW
Services
Upgrade
Application Development
Product Development
Project Rescue
Migration / Re-engineering
Maintenance / Enhancement
System Integration
Web Technologies
SOA / SAAS
Staff Augmentation
Upgrade from earlier versions (9.x/ 10.7/ 11.0.x) to R12
Upgrade from Oracle(8i/ 9i/ 10g) to 11g
Development
Oracle Forms, Oracle Reports
XML Publisher (BI) Reports
Oracle Application Express (APEX)
Oracle Application Framework (OAF)
Support
Interface & Conversion Support
Enhancement Support
DBA Support

8. Thank You