1. August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

2. August 20, 2009New Hire IT Introduction Four Main IT Departments Chief Information Officer Information and Media Networks (IMN) Office of Information Systems (OIS) University Computing Support Services (UCSS)

3. August 20, 2009New Hire IT Introduction Chief Information Officer Gene Fields 482-9246 http://cio.ucs.louisiana.edu

4. August 20, 2009New Hire IT Introduction Chief Information Officer Current Initiatives Network Upgrades ERP Stephens Hall Renovations STEP Sustainability Plan Wireless Enhancement Program

5. August 20, 2009New Hire IT Introduction Information and Media Networks Stephen Mahler, Director 482-6418 http://info.louisiana.edu

6. August 20, 2009New Hire IT Introduction Information and Media Networks Telephone Services – OUITEL Operator Services – Dial 0# Data Networking – OUINET Wireless Network - UWIN Trouble Reporting System – TT# (88#) solutionsdesk@louisiana.edu

7. August 20, 2009New Hire IT Introduction Information and Media Networks A/V Services A/V Equipment Checkout Compressed Video Venues Printing Services Print Shop – Custom printing, large volume printing, CD/DVD production/duplication Service Center on Library 3 rd Floor On-campus copiers

8. August 20, 2009New Hire IT Introduction Information and Media Networks Current Initiatives Campus Core Network Upgrade Wireless Network Expansion Digital Duplication/Production @ Print Shop

9. August 20, 2009New Hire IT Introduction Office of Information Systems Sam Bullard, Director 482-6841 http://www.louisiana.edu/InfoTech/OIS

10. August 20, 2009New Hire IT Introduction Office of Information Systems Payroll Accounting Purchasing Registration Student Aid Files Administrative Computing Programs ISIS Administrative Database ULink – Faculty/Staff Information Portal http://portal.louisiana.edu

11. August 20, 2009New Hire IT Introduction Office of Information Systems Current Initiatives UPortal Upgrade

12. August 20, 2009New Hire IT Introduction University Computing Support Services Patrick Landry, Director 482-6402 http://www.louisiana.edu/InfoTech/UCSS

13. August 20, 2009New Hire IT Introduction University Computing Support Services Help Desk Stephens Hall 201 482-5516 http://helpdesk.louisiana.edu ithelp@louisiana.edu Core Services UCS Servers and Workstations WIN domain

14. August 20, 2009New Hire IT Introduction University Computing Support Services Electronic Mail Contact Help Desk for Client Setup http://webmail.louisiana.edu Moodle Course Management System http://moodle.louisiana.edu University Web Site http://www.louisiana.edu webmaster@louisiana.edu

15. August 20, 2009New Hire IT Introduction University Computing Support Services Current Initiatives Moodle HW/SW Upgrade Zimbra Collaboration Server Central Storage Server Stephens Hall Lab Upgrade Conference Center Lab Upgrade

16. August 20, 2009New Hire IT Introduction Take Aways IMN: http://info.louisiana.edu TT# CIO: http://cio.ucs.louisiana.edu Ulink: http://portal.louisiana.edu HelpDesk: http://helpdesk.louisiana.edu helpdesk@louisiana.edu 482-5516

17. August 19, 2010 New Employee Orientation Introduction to IT Resources Gene Fields CIO