1. Welcome to CON IT Support Joe Burley, RN – Manager of Electronic Learning and Information Security Administrator Justin Burley, IT Senior and Information Security Manager Colin Wheeler, IT Expert and Instructional Designer

2. Topics Student Email UF Apps Mobile Computing Research UF Wireless e-Learning in Canvas VoiceThread ProctorU Broadband Internet

3. Student Email and Software New students are all using Office 365 Previous UF students could still be on Gatorlink webmail – Can request transition to Office 365 HSC students cannot use One Drive cloud storage features All students eligible for free Microsoft Office Products – Up to 5 devices, including mobile – http://www.software.ufl.edu http://www.software.ufl.edu

4. No Email Forwarding Student Email Forwarding Policy “The University of Florida's Auto-Forwarding Email policy prohibits the automatic forwarding of UF business- related electronic email.” Office 365 email cannot be forwarded by default; automatic compliance To fix: – https://migrate.mail.ufl.edu/ https://migrate.mail.ufl.edu/ – Click ‘Check Your Eligibilty’ – And schedule a migration time with the helpdesk. We do check and enforce this policy! http://generalcounsel.ufl.edu/regulations-and- policies/auto-forwarding/faq/ http://generalcounsel.ufl.edu/regulations-and- policies/auto-forwarding/faq/

5. Email on Mobile Checking email on your phone is allowed, contact the UF Help Desk for assistance http://helpdesk.ufl.edu/ – Self-Help -> Student Email Setup

6. UF Apps http://info.apps.ufl.edu Access certain software from any computer or device Includes: – Microsoft Office – PDF Editor – SPSS – Serif Design Suite (similar to Adobe Creative Suite) – And more! Free for all UF students

7. Mobile Computing and Storage Devices All mobile devices must be encrypted Includes smartphones and laptops Policy in effect since August 17 th 2013 “As members of the University of Florida Constituency…” (students are included in the requirements) What is encryption? A process that takes a message and makes it unreadable except to a person who knows how to "decrypt" it back into a readable form. 1 Device encryption protects you as well as the University An encrypted device is unreadable without the proper password In the event a device is lost or stolen all data (tax returns, bank statements, SSN’s, etc.) are vulnerable if unencrypted 1 – EFF’s Surveillance Self-Defense glossary, https://ssd.eff.org/en/glossary/encryption

8. Mobile Computing and Storage Devices Encryption - contact UF 392-HELP (4357) Bitlocker built-in to some versions of Windows File Vault built-in to Mac OS X Mobile Encryption Policy FAQ: http://security.ufl.edu/mobilesecurity/

9. Research We’re here to help Contact CON IT for assistance with IRB submissions that include electronic data transmission or storage – Computers – Tablets – Voice Recorders – Electronic surveys – Electronic data collection It’s better to discuss IRB protocol verbiage with us before you submit than to submit a revision later

10. Mobile phone tips Enable Find my iPhone Android Devices https://www.google.com/android/devicemanager Canvas App ufl.instructure.com is the URL for the University of Florida OneDrive for business files are accessible from the app, but we have seen some issues. Using the phone’s browser also is an option

11. Other Computing Resources Contact UF Computer Help Desk for computer hardware and software problems – Some consulting services and repairs are free – Other requests might incur a small fee but likely cheaper than elsewhere – http://helpdesk.ufl.edu/ http://helpdesk.ufl.edu/ On-Site UF Apple Service Center for Apple specific hardware problems – Can’t repair iOS devices in house but facilitate if under warranty – http://apple.techhub.ufl.edu/ http://apple.techhub.ufl.edu/ UF Suggests MS Security Essentials (Windows) or Avast (Mac OS) – Free Remote Library & Bridge (Mosby) Access: – http://vpn.health.ufl.edu http://vpn.health.ufl.edu Windows 10, OS X Beta, etc.

12. Lynda.com Online training Free for all faculty, staff, and students Over 1100 courses, topics include: – Word, Excel, PowerPoint – Video and photography skills – Much, much more https://lss.at.ufl.edu/help/Lynda

13. ‘UF’ Wireless Connect to the ‘ufinfo’ access point and run the Auto Configuration Make sure that your Windows patches are up to date. Antivirus definitions cannot be older than one week. CON IT SUPPORT – 352-273-6429 – Located @ HPNP 3233 – CONITSUPPORT@HEALTH.UFL.EDU

14. Welcome to e-Learning in Canvas All courses should be in the Canvas LMS http://lss.at.ufl.edu

15. E-Learning in Canvas Dashboard

16. E-Learning tips UF Help Desk responsible for e-Learning logins College of Nursing IT Support can assist with anything related to a specific course – conitsupport@health.ufl.edu conitsupport@health.ufl.edu – Please be specific with course number, section number, file location and/or error message – Do not use Inbox tool in e-Learning to contact CON IT

17. VoiceThread “Discussion board on steroids” Instructor will provide a link to join a VoiceThread group for your course Login directly at: – http://ufl.voicethread.com http://ufl.voicethread.com More info on the e-Learning login page – http://lss.at.ufl.edu http://lss.at.ufl.edu

18. ProctorU Exams are given in the Quizzes tool in e-Learning but proctored remotely Requires a webcam and a microphone Create an account on ProctorU.com, schedule exams Scheduling less than 72 hours in advance incurs $5 fee Plan an extra 30 minutes into your schedule for time to verify ID, make sure computer is working, etc. Prior to testing visit http://www.proctoru.com/testitouthttp://www.proctoru.com/testitout Good Internet connection; avoid fast food free WiFi

19. Broadband Internet Students are required to have broadband internet access The FCC defines broadband as 25 Mbps download and 3 Mbps upload speeds 2 Contact your ISP to double check your current connection speed 2 – FCC FINDS U.S. BROADBAND DEPLOYMENT NOT KEEPING PACE https://apps.fcc.gov/edocs_public/attachmatch/DOC-331760A1.pdf

20. CON IT Support Joe Burley, RN Justin Burley Colin Wheeler 352-273-6429 Located @ HPNP 3233 CONITSUPPORT@HEALTH.UFL.EDU – Always include current course and section number when emailing