1. The Communication Cycle

2. Communication Cycle Communication creates meaning through the exchange of messages.

3. Elements of the Communication Cycle Sender/Encoding Message Channel Receiver/Decoding Feedback Noise/Interference Context

4. Elements Sender – the person with the message.

5. Encoding Meaning is added to the message through words, tone, body language.

6. Elements Message – the idea the sender wants the receiver to understand.

7. Receiver – person(s) to whom the message is addressed.

8. Decoding The receiver interprets the message to extract the meaning.

9. Elements The message travels in what is called a CHANNEL. Examples: Spoken, written, sung, television, newspaper, etc.

10. Non Verbal Channel The 55% of Body Language+ The 38% of Tone of Voice includes gestures, HOW you say something, appearance, posture, facial expression, and eye contact.

11. Add on/in after your nonverbal channel Tone of Voice/Paralanguage changes in the voice that alter the meaning of the message.

12. A message is made up of the following: 55 % Body Language 38% Tone of Voice 7% Actual Words 93% of what your sayin’ ain’t comin out of your mouth - Hitch

13. Feedback The response to the message.

14. What are some examples of Positive Feedback: Negative Feedback:

15. Noise/Interference Any distraction that competes with the message.

16. Types of Noise/Interference Physical Physiological Psychological

17. Physical Interference an action Ex. coughing, whispering, talking, crying, etc.

18. Physiological Interference Related to a bodily function such as –Headache –Hunger –Pain –Tiredness

19. Psychological Interference Mental Your attitudes, mental outlook, emotions, stereotypes, and past experiences (point of reference).

20. Psychological Interference

21. Other types of interference to know Educational-”I’m too smart to listen to him” Social-”He’s one of those “so-called” hipster types, he probably doesn’t know anything about good music”. Cultural-Difference in upbringing- “I won’t relate to anything he has to say”.

22. Elements Context – the situation, time, environment where the communication occurs Communication FAIL: It’s because of the contextCommunication FAIL

23. Context

24. Frame of Reference or Field of Experience Your perspective, how you judge things from your point of view It results from past experiences or attitudes and affects the outcome of a communication situation